To add a phone to your Verizon plan, you can activate a device you already own, start a new line of service, or set up a new account. For existing customers, the primary method is to sign in to My Verizon and use the device activation flow to add a phone to your Verizon plan.
How to add a phone to your Verizon plan: The three Verizon-documented paths
Verizon documents three ways to bring a phone onto service: set up a new account, start a new line of service, or activate on an existing line. For most existing customers, the primary flow is through My Verizon, where you can manage all devices and activate a new or compatible phone on your current account. Verizon offers both postpaid and prepaid plans. Postpaid plans require a monthly contract and generally offer more features, such as unlimited talk, text, and data. Prepaid plans do not require a contract and are a great option for those who prefer flexibility and control over their phone expenses.
Check your phone's compatibility first
Before adding a phone, you need to confirm it works on Verizon's network. Verizon's official BYOD flow starts by entering the phone's IMEI to confirm compatibility. You can find your device ID using these menu paths:
- Android: Settings > About Phone
- iPhone: Settings > General > About
- Basic phones: Tools & Settings > About Phone > Status
You can also dial *#06# to find the device ID. Verizon says an unlocked phone that is compatible with the Verizon network can be activated on a new or existing Verizon plan. Verizon operates on both CDMA and GSM technologies, so it is essential to ensure that your phone is compatible with either one of these. If you are bringing your own device, you can easily check its compatibility by visiting Verizon's website and using their 'Bring Your Own Device' tool. You can also check your phone's compatibility by contacting Verizon's customer support.
Add a phone through My Verizon (existing customers)
For an existing Verizon customer, the exact menu path is: sign in to My Verizon, go to Account Overview, select Manage all devices, then under Device management options choose Activate or switch device. On that page, you will see eligible devices on your account, then select the existing line and device you want to change and click Next. After selecting Activate on an existing line, complete the activation to add the phone to your plan. If you're an existing Verizon customer, adding a phone to your plan is as simple as logging into your account and navigating to the 'Manage Devices' or 'Add Device' section. If you prefer an in-store experience, you can visit your nearest Verizon retail location and speak with a representative. Activating and setting up the phone involves activating the SIM card, transferring data from your old phone, and configuring settings such as email accounts and app preferences.
Bring your own device from another carrier
If you are bringing a phone from another carrier, go to Verizon's BYOD start page and choose the device type. Enter the device ID (IMEI, MEID, or ESN), confirm the phone is compatible, choose whether you need a Verizon SIM card, and proceed to add the line with a new number or port-in. This process includes checking compatibility, setting up the number, choosing a plan, and setting up a payment method.
Add a new line with a new phone
Verizon's add-a-line page lets you choose a new device or activate a device you already own. You then select a new number or transfer an existing one, and pair the new line with the device. This is the flow for starting a new line of service on your existing account. Verizon offers family plans, which allow you to add multiple lines and share data across all devices. These plans often come with cost-saving benefits, as the per-line costs decrease as you add more lines. Verizon offers various financing options if you prefer to pay for the phone in monthly installments.
Account permissions and limits
The Account Owner or Account Manager must add a new line of service to an existing Verizon account. Verizon supports adding smartphones, tablets, smartwatches, and other devices through BYOD, though specific eligibility can vary by device and network compatibility.
Frequently Asked Questions
Can I add multiple phones to my Verizon plan?
Yes, you can add multiple phones by repeating the add-a-line or activation process for each device. Each new line can be added with a new number or a ported number.
What device ID do I need to add a phone?
You need the device's IMEI, MEID, or ESN. These identifiers are used to check compatibility and activate the phone on Verizon's network.
What if my phone isn't compatible with Verizon?
If the compatibility check shows your phone is not compatible, you will need to use a different device that works on Verizon's network. Verizon sells devices that are certified to work on their network.
Can I activate an unlocked Samsung phone on my Verizon plan?
Yes, you can activate unlocked Samsung phone on your Verizon plan if it is compatible with the Verizon network. Use the BYOD flow to check compatibility and complete activation.
What is the difference between activating phones and SIM cards on any carrier?
Activating phones and SIM cards on any carrier involves pairing the device's identifier with your account and a SIM card. On Verizon, this is done through the activation flow in My Verizon or the BYOD process.
What should I consider before adding a phone to my Verizon plan?
You should assess your budget and determine the cost of purchasing a new device or activating a certified device. Additionally, make sure to check your credit eligibility and any applicable fees or terms associated with adding a new line to your plan.
