How To Fix Onn Wireless Earbuds

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Are you facing issues with your Onn wireless earbuds? Don’t worry, you’re not alone. These sleek and versatile earbuds are designed to provide a seamless audio experience, but occasional glitches can occur. Whether it’s connectivity problems, sound issues, or charging concerns, troubleshooting them can be a breeze with the right guidance. In this comprehensive guide, we’ll delve into the common problems encountered with Onn wireless earbuds and provide practical solutions to get them back to optimal functionality. From troubleshooting connectivity issues to maximizing sound quality, we’ve got you covered. Let’s dive in and unravel the mysteries of fixing Onn wireless earbuds!

Inside This Article

  1. Understanding the Issue
  2. Troubleshooting Onn Wireless Earbuds
  3. Resetting the Earbuds
  4. Checking Bluetooth Connection
  5. Updating Firmware
  6. Contacting Customer Support
  7. Conclusion
  8. FAQs

Understanding the Issue

Before delving into troubleshooting, it’s essential to understand the common issues that can arise with Onn wireless earbuds. These issues can range from connectivity problems to audio quality issues, and understanding the root causes is crucial for effective resolution.

One common issue users encounter is difficulty in establishing a stable Bluetooth connection between the earbuds and the paired device. This can lead to intermittent audio playback or complete disconnection, disrupting the overall user experience.

Another prevalent issue is related to the earbuds’ firmware, which can impact their performance. Outdated firmware may result in connectivity issues, audio latency, or unresponsive controls, prompting the need for a firmware update.

Additionally, users may experience sound imbalance or distortion in one or both earbuds, affecting the overall audio quality. Identifying the underlying cause of these audio discrepancies is crucial for restoring the earbuds’ functionality.

Troubleshooting Onn Wireless Earbuds

If you’re experiencing issues with your Onn wireless earbuds, troubleshooting can help resolve common problems. From connectivity issues to sound quality concerns, addressing these challenges can enhance your overall listening experience. Here are some effective troubleshooting steps to get your Onn wireless earbuds back on track.

First, ensure that the earbuds are adequately charged. Low battery levels can lead to connectivity issues and poor sound quality. Place the earbuds in the charging case and verify that they are charging properly. If the issue persists, try using a different charging cable or power source to rule out charging-related problems.

Next, examine the earbuds for any physical damage or debris that may be obstructing the audio output or affecting the connectivity. Clean the earbuds and the charging case regularly to prevent dirt or debris from interfering with their functionality. Additionally, ensure that the earbuds are securely placed in your ears for optimal audio quality and connectivity.

If you’re encountering connectivity issues, consider the proximity between the earbuds and the connected device. Bluetooth connectivity can be affected by obstacles and distance, so ensure that the earbuds are within the recommended range of the paired device. Additionally, minimizing interference from other electronic devices can help stabilize the Bluetooth connection.

Another troubleshooting step involves resetting the earbuds. This can help resolve various issues, including connectivity problems and audio disruptions. Refer to the user manual for instructions on how to perform a reset. Typically, this process involves placing the earbuds in the charging case and following specific button combinations to initiate the reset.

If you notice that one earbud is not functioning correctly or is producing distorted sound, try swapping the earbuds to determine if the issue is specific to one unit. This can help identify whether the problem lies with the earbud itself or the connectivity with the paired device.

By following these troubleshooting steps, you can address common issues with Onn wireless earbuds and optimize their performance. If problems persist despite these efforts, consider reaching out to customer support for further assistance.

Resetting the Earbuds

When your Onn wireless earbuds are malfunctioning or not connecting properly, performing a reset can often resolve the issue. Resetting the earbuds can help to clear any temporary glitches or connectivity problems that may be affecting their performance.

To reset your Onn wireless earbuds, start by placing them back into the charging case. Ensure that they are properly seated in the case and that the case has power. Once the earbuds are in the case, close the lid and wait for at least 10 seconds.

After this brief period, open the charging case and remove the earbuds. The next step involves manually turning off the earbuds. To do this, press and hold the power or multifunction button on each earbud for about 10-15 seconds. This action will force the earbuds to power down, effectively resetting them to their default state.

Once the earbuds have been powered down, release the buttons and place the earbuds back into the charging case. Close the lid and allow them to charge for a few minutes. After this short charging period, remove the earbuds from the case and attempt to pair them with your device again.

If the reset was successful, the earbuds should now be ready to connect and function as expected. If the issue persists, you may need to explore other troubleshooting steps or contact Onn customer support for further assistance.

Checking Bluetooth Connection

One of the most common issues with wireless earbuds is connectivity problems. If you’re experiencing audio dropouts or intermittent connections with your Onn wireless earbuds, it’s essential to check the Bluetooth connection.

Start by ensuring that your earbuds are within the appropriate range of the connected device. Bluetooth typically has a range of around 30 feet, but obstacles like walls and electronic interference can shorten this distance.

Next, verify that the Bluetooth feature on your device is turned on and that it’s actively searching for devices to pair with. If the Bluetooth is off, enable it and initiate a search for available devices.

Additionally, check if the earbuds are properly paired with the device. Sometimes, devices may have multiple Bluetooth connections, so it’s important to confirm that the earbuds are connected to the correct device.

If the issue persists, try turning off Bluetooth on your device and then turning it back on. This simple action can reset the Bluetooth connection and resolve minor connectivity issues.

Lastly, consider restarting both the earbuds and the connected device. Rebooting devices can often clear up connectivity problems and establish a stable Bluetooth connection.


Updating Firmware


Updating the firmware of your Onn wireless earbuds can often resolve various technical issues and improve the overall performance of the device. Firmware updates typically address software bugs, enhance compatibility with different devices, and introduce new features or improvements.

Before initiating the firmware update process, it’s crucial to ensure that the earbuds are fully charged and that the device you’re using to perform the update has a stable internet connection. Most manufacturers provide detailed instructions on their website or in the product manual on how to update the firmware of their wireless earbuds.

Typically, firmware updates for Onn wireless earbuds can be performed through a dedicated mobile app or software provided by the manufacturer. It’s essential to follow the instructions carefully and avoid interrupting the update process once it has begun, as this could potentially damage the earbuds.

If you encounter any difficulties during the firmware update process, referring to the troubleshooting section of the user manual or reaching out to Onn customer support can provide valuable assistance in resolving the issue and ensuring a successful update.

Contacting Customer Support

If you’ve attempted all the troubleshooting steps and your Onn wireless earbuds are still not functioning properly, it’s time to reach out to the customer support team. Onn provides various channels through which you can seek assistance and resolve any issues you may be experiencing with your wireless earbuds.

The most direct way to contact Onn customer support is by visiting their official website and accessing the support section. Here, you can find detailed information on how to get in touch with their customer service representatives. They may offer options such as live chat, email support, or a toll-free phone number to speak with a support agent.

When reaching out to customer support, it’s helpful to have your earbuds’ model number, purchase details, and a clear description of the problem you’re encountering. Providing this information upfront can expedite the troubleshooting process and help the support team offer more targeted assistance.

Additionally, Onn may have a community forum or knowledge base where you can find answers to common issues or seek advice from other users who have encountered similar problems with their wireless earbuds. Exploring these resources can sometimes lead to a quick resolution without the need to directly contact customer support.

By contacting Onn’s customer support, you can ensure that you’ve explored all available options to resolve the issues with your wireless earbuds. The support team is equipped to provide personalized assistance and may offer further guidance or potential solutions that haven’t been covered in generic troubleshooting guides.


Now You Know wireless earbuds are a fantastic option for those seeking affordable, reliable, and feature-rich wireless audio solutions. By following the troubleshooting tips and maintenance suggestions outlined in this guide, you can ensure that your Onn wireless earbuds continue to deliver exceptional sound quality and performance. Remember to keep the earbuds clean, charge them regularly, and troubleshoot any connectivity or audio issues promptly. With the right care and attention, your Onn wireless earbuds will provide you with an immersive and enjoyable listening experience for years to come.


Q: My Onn wireless earbuds are not connecting to my device. What should I do?

A: If your Onn wireless earbuds are not connecting to your device, try the following troubleshooting steps:

  • Ensure that the earbuds are sufficiently charged.
  • Turn off Bluetooth on your device and then turn it back on.
  • Forget the Onn wireless earbuds from the Bluetooth settings on your device and then reconnect them.

Q: How can I reset my Onn wireless earbuds?

A: To reset your Onn wireless earbuds, follow these steps:

  • Place the earbuds in the charging case and ensure they are charging.
  • Press and hold the button on the charging case for at least 15 seconds.
  • Once the reset is complete, remove the earbuds from the case and attempt to pair them with your device again.

Q: My Onn wireless earbuds are not charging. What could be the issue?

A: If your Onn wireless earbuds are not charging, try the following:

  • Clean the charging contacts on both the earbuds and the charging case to ensure a proper connection.
  • Try using a different charging cable and power source to rule out any issues with the current setup.

Q: How do I clean my Onn wireless earbuds?

A: To clean your Onn wireless earbuds, follow these steps:

  • Use a soft, dry cloth to gently wipe the earbuds and the charging case.
  • Avoid using liquids or cleaning solutions directly on the earbuds or the charging case.

Q: Can I use my Onn wireless earbuds while exercising or during physical activities?

A: Yes, Onn wireless earbuds are designed to be sweat-resistant and suitable for use during exercise or physical activities. However, it's essential to ensure that the earbuds fit securely to prevent any discomfort or potential damage during movement.