To reset Jib True wireless earbuds, power both buds off by holding each button for 4 seconds, then hold each button for 10 seconds to complete the reset. This documented procedure resolves connection dropouts and pairing issues, making it the primary fix when troubleshooting wireless earbuds.
Step 1: Prepare the Jib True Wireless Earbuds
- Charge the earbuds fully before starting; LED on case turns green when charged.
- Power off any connected devices to avoid interference during reset.
- Remove the Jib True earbuds from the charging case.
- Manually power both buds off by touching and holding the button on both buds for 4 seconds.
- Clear connection history by holding both earbud buttons for 10 seconds until LEDs flash red and white.
- To make re-pairing easier, remove or forget the earbuds from the paired Bluetooth device list first.
Step 2: Resetting the earbuds
- After both buds are powered off, touch and hold the button on each bud for 10 seconds to completely reset them. The reset powers the earbuds off and on again as part of the process.
- Place the buds back in the case until both LEDs show red, then pull them back out.
- After that, both buds should power on and flash blue while they sync to each other. When sync succeeds, only the left bud flashes red/blue.
Step 3: Pairing the earbuds with a device
- Turn on Bluetooth on the phone and look for Jib True in the list of available Bluetooth devices, then select it.
- On Android, tap "+ Pair New Device" and select Jib True.
- Accept the "Pair" and "Ok" prompts if they appear.
- When pairing completes, a voice prompt says "Connected."
For the Jib True, the documented reset is: power both buds off for 4 seconds, hold each bud for 10 seconds, return them to the case until both LEDs show red, then re-pair from Bluetooth settings. Re-pairing completes the process.
Frequently Asked Questions
Do I need to forget the earbuds first?
Skullcandy says to unpair or forget the Jib True in your Bluetooth device list to make re-pairing easier.
What should I see during pairing?
The buds flash blue while syncing, then the left bud flashes red/blue, and the phone should show Jib True in Bluetooth.
Is there an official app step for Jib True?
What is the battery life?
Up to 6 hours on a single charge, up to 22 hours total with charging case.
How do I clean the earbuds?
Remove silicone ear tips, wipe with damp cloth, clean tips separately with soapy water and air dry.















