To change your phone number on Airbnb, click "Edit" next to your phone number, make your changes, and click "Save" to update your contact details.
How to change phone number on Airbnb from a web browser
Airbnb only documents the phone number change process for desktop web browsers, not for the mobile app. To update your number while logged in:
- Click your profile picture or initials at the top right of the Airbnb website.
- Select "Account settings" from the dropdown menu.
- Go to "Personal information" (or "Données personnelles" on the French site). In the French Airbnb Help Center, the path is Menu > Paramètres du compte > Données personnelles.
- Find "Phone number" (Numéro de téléphone) and click "Edit" (Modifier).
- Enter your new phone number and click "Save" (Enregistrer).
You can edit your phone number at any time, but you must complete two-factor authentication first. After saving, Airbnb may require you to verify the new number by entering a code sent via SMS or phone call.
What to do if you're locked out and can't receive a verification code
If you cannot access any phone number on your account and cannot receive a one-time passcode, use the Need Help option on the two-factor authentication screen. If you need to change the number used for two-factor authentication, you must complete two-factor authentication first. Airbnb will contact you within 12-24 hours after you submit that request so you can add a new phone number. This is the only documented recovery path when you are locked out and cannot receive a verification code.
Login rules when you have multiple phone numbers
Airbnb says that once a phone number is associated with an account, you can log in with that phone number. However, if more than one phone number is on the account, or if the same phone number is shared across multiple accounts, you must log in with an email address instead. Understanding this login rule when you have multiple phone numbers prevents failed login attempts and account lockouts.
When Airbnb requires a verified phone number
Guests must have a verified phone number before making a reservation, and hosts must verify a phone number before listing a home. After a booking is accepted, all phone numbers on your account are shown to the other party. This means that updating phone number on apps and accounts is essential for maintaining accurate contact information that hosts or guests will see.
Temporary phone numbers for reservations
Airbnb provides temporary phone numbers for reservation contact between guests and hosts. These numbers work from the time of booking until two days after checkout, then expire automatically. Temporary phone numbers for reservation contact work from booking until two days after checkout, then expire. You do not need to manually remove or update these temporary numbers, they disappear on their own after the expiration period.
Frequently Asked Questions
Can I change my phone number in the Airbnb mobile app?
Airbnb's official help pages only document the phone number change process for desktop web browsers.
Will changing my phone number affect my existing bookings?
Changing your phone number will not affect your existing bookings.
Can I use a foreign phone number on Airbnb?
Airbnb allows users to register and use foreign phone numbers. When traveling internationally, update your phone number on the platform to facilitate communication with hosts or guests in your destination country.
What happens if I don't verify my new phone number?
Without verification, you may be unable to book or list properties on Airbnb.
