Are you frustrated with your AirPods Pro noise cancellation feature not working properly? Don’t worry, we’ve got you covered! AirPods Pro are renowned for their excellent noise cancellation, which allows you to enjoy immersive audio without any disturbances. However, there can be instances where you might encounter issues with the noise cancelling feature. In this article, we will explore some common reasons why your AirPods Pro noise cancellation might not be functioning as expected, and provide you with practical solutions to fix the problem. Whether it’s a software glitch or a hardware issue, we’ll help you troubleshoot and get your AirPods Pro back to delivering the premium audio experience that you love. So, let’s dive in and discover the solutions to overcome the noise cancelling woes with your AirPods Pro!
Inside This Article
- Troubleshooting AirPods Pro Noise Cancelling Issues
- Resetting Your AirPods Pro
- Cleaning Your AirPods Pro
- Checking for Firmware Updates
- Contacting Apple Support
- Conclusion
- FAQs
Troubleshooting AirPods Pro Noise Cancelling Issues
Are you experiencing issues with the noise cancelling feature on your AirPods Pro? Don’t worry, you’re not alone. Sometimes, the noise cancelling functionality may not work as expected, but luckily there are a few troubleshooting steps you can take to fix the problem. In this article, we will guide you through the process of troubleshooting AirPods Pro noise cancelling issues.
1. Check the ANC Settings and Firmware
The first step in troubleshooting AirPods Pro noise cancelling issues is to make sure that the Active Noise Cancelling (ANC) setting is turned on. To do this, open the Bluetooth settings on your device and find the AirPods Pro in the list of connected devices. Tap on the “i” icon next to the AirPods Pro and check if the ANC toggle is enabled. If it’s already enabled, try toggling it off and on again to refresh the settings.
Additionally, check if your AirPods Pro firmware is up to date. Apple periodically releases firmware updates that can improve the performance and stability of the device. To check for updates, connect your AirPods Pro to your device and go to the Bluetooth settings. Tap on the “i” icon next to the AirPods Pro and look for the firmware version. If there’s an update available, follow the prompts to install it.
2. Clean the AirPods Pro and Ear Tips
If the noise cancelling feature is still not working properly, it’s possible that dirt, debris, or earwax has accumulated on the AirPods Pro or the ear tips. This can interfere with the proper seal and cause issues with noise cancellation. To clean your AirPods Pro, gently wipe them with a soft, lint-free cloth. You can also use a small brush to clean the grille openings and remove any debris.
Next, clean the ear tips. Remove the ear tips from the AirPods Pro and rinse them with water. Make sure to thoroughly dry them before reattaching to the AirPods Pro. If the ear tips are damaged or worn out, consider replacing them with a new set to ensure a proper fit.
3. Reset the AirPods Pro
If the previous steps didn’t resolve the issue, try resetting your AirPods Pro. To do this, go to the Bluetooth settings on your device and find the AirPods Pro. Tap on the “i” icon next to the AirPods Pro and select “Forget This Device.” Once you’ve forgotten the AirPods Pro, put them back in the charging case and close the lid. Keep the lid closed for about 30 seconds, then open it and press and hold the setup button on the back of the charging case until the LED indicator on the front starts flashing white. Follow the on-screen prompts to reconnect the AirPods Pro to your device.
4. Update the AirPods Pro Software
If none of the previous steps worked, it’s worth making sure that your AirPods Pro have the latest software update. To check for updates, make sure your AirPods Pro are connected to your device and go to the Bluetooth settings. Tap on the “i” icon next to the AirPods Pro and look for the firmware version. If there’s an update available, follow the prompts to install it.
Frequently Asked Questions
- Why is the noise cancelling feature not working on my AirPods Pro?
- How do I clean the AirPods Pro and ear tips?
- Can I replace the ear tips on my AirPods Pro?
- How often should I update the firmware on my AirPods Pro?
The noise cancelling feature on your AirPods Pro may not be working due to incorrect ANC settings, outdated firmware, dirt or debris on the AirPods Pro or ear tips, or software glitches. By following the troubleshooting steps mentioned in this article, you can potentially resolve the issue.
To clean the AirPods Pro, wipe them gently with a soft, lint-free cloth. Use a small brush to clean the grille openings and remove any debris. For the ear tips, remove them from the AirPods Pro and rinse them with water. Make sure to dry them thoroughly before reattaching.
Yes, you can replace the ear tips on your AirPods Pro. If the ear tips are damaged or worn out, consider purchasing a new set of ear tips that are compatible with the AirPods Pro to ensure a proper fit.
It’s recommended to regularly check for firmware updates for your AirPods Pro. Apple releases firmware updates that can improve the performance and stability of the device. Checking for updates every few months or when you encounter issues with the AirPods Pro is a good practice.
Resetting Your AirPods Pro
If you’re experiencing issues with your AirPods Pro noise cancelling not working, one of the first troubleshooting steps you can take is resetting them. Resetting your AirPods Pro can help resolve software-related issues, restore default settings, and potentially fix any problems with the noise cancelling functionality.
To reset your AirPods Pro, follow these simple steps:
- Make sure your AirPods Pro are connected to your device, and both earbuds are in the charging case.
- Open the lid of the charging case.
- Press and hold the button on the back of the charging case until the LED light on the front starts flashing white.
- Keep the case open and your AirPods Pro nearby.
- On your device, go to the Bluetooth settings and forget your AirPods Pro.
- Close the Bluetooth settings and go back to the home screen.
- Place your AirPods Pro back in the charging case and close the lid.
- Wait for about 30 seconds, then open the lid of the charging case.
- Press and hold the setup button on the back of the charging case until the LED light on the front starts flashing amber.
- Your AirPods Pro have now been reset and are ready to be reconnected to your device.
After resetting your AirPods Pro, you can try connecting them to your device again and check if the noise cancelling functionality is working properly. If the issue persists, you may need to try other troubleshooting methods or contact Apple Support for further assistance.
Cleaning Your AirPods Pro
Keeping your AirPods Pro clean is essential for optimal performance and longevity. Regular cleaning helps remove dirt, debris, and earwax buildup, ensuring clear sound quality and a comfortable fit. Here are some steps to effectively clean your AirPods Pro:
1. Start by gently wiping the exterior surfaces of your AirPods Pro using a soft, lint-free cloth. This will help remove any dust or smudges that may have accumulated.
2. Next, carefully remove the silicone ear tips from each AirPod. These ear tips are designed to be easily detachable for cleaning purposes.
3. Rinse the ear tips with warm water. You can use a mild soap solution if necessary. Make sure to thoroughly clean the ear tips, removing any dirt or debris that may be trapped inside.
4. After cleaning, dry the ear tips completely before reattaching them to the AirPods Pro. It’s important to ensure they are fully dry to prevent any moisture from damaging the device.
5. For the main body of the AirPods Pro, use a soft, slightly damp cloth to clean the surface. Avoid getting any moisture into the charging port or other openings to prevent potential damage.
6. If there is any stubborn dirt or grime on the AirPods Pro, you can use a cleaning solution specifically designed for electronic devices. Be sure to follow the manufacturer’s instructions and avoid using harsh chemicals.
7. Finally, once everything is dry and clean, reattach the ear tips to the AirPods Pro and ensure they are securely in place.
By regularly cleaning your AirPods Pro, you can maintain their performance and overall hygiene. This will ensure that you can enjoy the best audio experience and a comfortable fit every time you use them.
Checking for Firmware Updates
If you’re facing issues with the noise cancelling feature on your AirPods Pro, one of the steps you can take is to check for firmware updates. Firmware updates can bring improvements and bug fixes to your AirPods Pro, including addressing any potential issues with noise cancelling. Here’s how you can check for firmware updates:
1. Make sure your AirPods Pro are connected to your iOS device. You can do this by opening the lid of the AirPods Pro case and placing it next to your iPhone or iPad.
2. Go to the Settings app on your iOS device and tap on “Bluetooth.” Look for your AirPods Pro in the list of devices and tap on the “i” button next to it.
3. On the AirPods Pro settings page, scroll down and look for the “Firmware Version” section. If there is an available update, you will see the option to “Install” it.
4. Tap on “Install” to start the firmware update process. Keep your AirPods Pro connected to your iOS device and make sure they are placed in the case with the lid closed during the update.
5. Once the firmware update is complete, you will see the updated firmware version listed in the “Firmware Version” section of the AirPods Pro settings page.
It’s important to keep your AirPods Pro up to date with the latest firmware to ensure optimal performance and to address any potential issues with the noise cancelling feature. Checking for firmware updates regularly is a good practice to ensure you’re getting the most out of your AirPods Pro.
Contacting Apple Support
If none of the previous steps have resolved the issue with your AirPods Pro noise cancelling, it may be time to contact Apple Support for further assistance. Here’s how you can get in touch with them:
- Visit the Apple Support Website: Start by visiting the official Apple Support website (support.apple.com) in your web browser.
- Select Your Location and Product: Choose your country/region and click on the “AirPods Pro” option from the list of available products.
- Choose a Support Option: On the AirPods Pro support page, you will find various support options, such as chatting with a representative, scheduling a call, or booking an appointment at an Apple Store.
- Initiate the Support Process: Depending on the option you choose, follow the prompts to initiate the support process. Provide all the necessary details and describe the issue with your AirPods Pro noise cancelling.
- Follow the Guidance: Once you’ve connected with an Apple Support representative, listen carefully to their instructions and troubleshooting steps. They may ask you to perform additional actions to diagnose and resolve the issue.
- Follow Up if Needed: If the issue persists even after following the guidance provided by Apple Support, don’t hesitate to follow up with them. They will be able to provide further assistance and explore additional solutions.
Contacting Apple Support is a great option when you’ve exhausted all other troubleshooting methods. Their team of experts is dedicated to resolving customer issues effectively and efficiently.
Conclusion
Having a pair of AirPods Pro can greatly enhance your listening experience, but when the noise cancelling feature stops working, it can be frustrating. However, there are several potential solutions to fix this issue. By following the troubleshooting steps mentioned above, such as resetting your AirPods Pro, checking for software updates, and ensuring a proper fit, you can often resolve the problem and restore the noise cancelling functionality.
Remember, if you are still experiencing issues with the noise cancelling feature on your AirPods Pro, it’s always a good idea to reach out to Apple Support for further assistance. They can provide personalized guidance and additional troubleshooting steps to help you get your AirPods Pro back to their full functionality.
So don’t let a small hiccup like noise cancelling issues dampen your enjoyment of your AirPods Pro. With a little troubleshooting and some help from the experts, you can once again enjoy the immersive, noise-free experience that your AirPods Pro were designed to deliver.
FAQs
Q: My AirPods Pro noise cancelling isn’t working. What should I do?
A: If your AirPods Pro noise cancelling feature is not working, there are a few troubleshooting steps you can try. First, make sure that the firmware on your AirPods is up to date by connecting them to your iPhone and going to Settings > General > About > AirPods Pro. If an update is available, follow the prompts to install it. Additionally, ensure that the noise cancelling feature is enabled in the Bluetooth settings on your iPhone. If the issue persists, try resetting your AirPods Pro by holding the button on the back of the charging case until the LED light flashes amber. Then, reconnect them to your device and see if the noise cancelling starts working again.
Q: Can I adjust the level of noise cancelling on AirPods Pro?
A: Yes, the AirPods Pro allow you to adjust the level of noise cancelling according to your preference. You can control the noise cancelling intensity through the Control Center on your iPhone or the Settings app. Simply swipe down from the top-right corner of the screen (on iPhone X or newer) or swipe up from the bottom of the screen (on iPhone 8 or older) to access the Control Center. From there, long-press on the volume slider and you will see an option to toggle between Noise Cancellation, Transparency mode, or Off. Select Noise Cancellation to enable it, and slide the bar to adjust the level of noise cancelling.
Q: Why is my AirPods Pro noise cancelling not as effective as before?
A: There could be several reasons why the noise cancelling on your AirPods Pro may not be as effective as before. One possibility is that the ear tips are not properly fitted in your ears. It’s important to ensure that you have selected the right size ear tips that create a secure seal in your ear canal. Incorrect fitting can result in reduced noise cancellation performance. Another factor to consider is the condition of the ear tips. Over time, they can become worn out or damaged, affecting the effectiveness of the noise cancelling feature. If this is the case, replacing the ear tips may improve the performance of the noise cancelling.
Q: How long does the battery last when noise cancelling is enabled on AirPods Pro?
A: When the noise cancelling feature is enabled on the AirPods Pro, the battery life is slightly reduced compared to when it is turned off. With active noise cancelling, you can expect around 4.5 hours of listening time. However, the charging case can provide multiple additional charges, extending the total battery life to more than 24 hours of listening time. Keep in mind that these figures may vary depending on factors such as volume level and usage patterns.
Q: Can I use AirPods Pro noise cancelling with non-Apple devices?
A: Yes, you can use the noise cancelling feature on AirPods Pro with non-Apple devices, including Android smartphones and tablets. The noise cancelling functionality is independent of the device you connect the AirPods Pro to. However, keep in mind that some features, such as automatic ear detection and seamless switching between devices, may be limited when using the AirPods Pro with non-Apple devices.
