When it comes to cell phones, few brands have gained as much popularity as Xiaomi. With their sleek designs and impressive features, Xiaomi smartphones have become a top choice for tech-savvy individuals. However, like any electronic device, Xiaomi phones are not immune to the occasional glitch or issue. One problem that some Xiaomi users may encounter is the lack of display when making a phone call. This can be frustrating and hinder the overall functionality of the phone. In this article, we will delve into the common causes behind this issue and provide effective troubleshooting steps to get your Xiaomi phone back on track. So, if you’re facing the “no display” dilemma when making calls on your Xiaomi phone, read on to find out how to resolve it.
Inside This Article
- Troubleshooting Xiaomi No Display Issue During Phone Calls
- Check for Software Updates
- Restart the Device
- Adjust Display and Call Settings
- Conclusion
- FAQs
Troubleshooting Xiaomi No Display Issue During Phone Calls
If you’re experiencing a no display issue on your Xiaomi device when making phone calls, it can be quite frustrating. However, there are several troubleshooting steps you can take to resolve the problem. In this article, we will guide you through some common solutions to help you get your display working again during phone calls.
1. Check for Software Updates
One possible reason for the no display issue could be outdated software on your Xiaomi device. Software updates often include bug fixes and improvements that could address display-related problems. To check for updates, go to Settings > About phone > System updates. If an update is available, download and install it, and then check if the no display issue persists during phone calls.
2. Restart the Device
Performing a simple restart can sometimes resolve display issues. Press and hold the power button until the power menu appears. Select “Restart” and wait for the device to reboot. Once it turns on again, make a test call to see if the display comes back during the call. If not, proceed to the next solution.
3. Adjust Display and Call Settings
It’s possible that the display settings or call settings on your Xiaomi device are causing the no display issue during phone calls. To check and adjust these settings, go to Settings > Display > Display settings. Ensure that “Auto-rotate screen” is enabled and that the brightness is set to an appropriate level.
Meanwhile, for call settings, go to the Phone app > Settings > Call settings. Verify that the proximity sensor is functioning properly by selecting “Proximity sensor” and performing the recommended test. If the sensor is not working as expected, you may need to contact customer support for further assistance.
4. Perform a Factory Reset
If none of the above solutions work, a factory reset may be necessary. However, please note that performing a factory reset will erase all data on your Xiaomi device, so it is essential to backup your important data beforehand. To perform a factory reset, go to Settings > Additional settings > Backup & reset > Factory data reset. Follow the on-screen instructions to complete the process.
FAQs
- What do I do if the no display issue persists after following these troubleshooting steps?
- Will I lose all my data if I perform a factory reset?
- How can I backup my data before performing a factory reset?
If the issue persists, it is recommended to contact Xiaomi customer support for further assistance. They may be able to provide additional troubleshooting steps or recommend a repair or replacement.
Yes, a factory reset will erase all data on your device. It is crucial to backup your important data before proceeding with a factory reset.
You can backup your data by using Xiaomi’s built-in backup feature or by syncing your data with a cloud storage service like Google Drive or Xiaomi Cloud. Additionally, you can transfer your files to a computer or external storage device.
By following these troubleshooting steps, you should be able to resolve the no display issue on your Xiaomi device during phone calls. If the problem persists or if you have any other concerns, don’t hesitate to reach out to Xiaomi’s customer support for further assistance.
Check for Software Updates
When facing an issue with the display during phone calls on your Xiaomi device, one of the first steps to take is to check for any available software updates.
Software updates often include bug fixes, improvements, and optimizations that can resolve various issues, including display-related problems. Manufacturers like Xiaomi regularly release updates to enhance the overall functionality and performance of their devices.
To check for software updates on your Xiaomi device:
- Go to the “Settings” menu.
- Scroll down and tap on “About phone”.
- Select “System update” or “Software updates”.
- If an update is available, follow the on-screen instructions to download and install it.
It is recommended to connect to a stable Wi-Fi network and ensure that your device has sufficient battery power before initiating the update process, as software updates can be large in size.
Updating your Xiaomi device to the latest software version may address any underlying issues that could be causing the no display problem during phone calls.
Restart the Device
If you are facing the issue of no display when making a phone call on your Xiaomi device, one of the first troubleshooting steps you should try is restarting the device. Restarting can help resolve any software glitches or temporary issues that may be causing the display to not show up during phone calls. Here’s how you can restart your Xiaomi device:
- Press and hold the power button on your device until the power menu appears on the screen.
- Tap on the “Restart” option from the menu. Your device will then begin the restart process.
- After the device has restarted, test if the no display issue persists when making a phone call.
Restarting the device can often fix minor software issues that may be interfering with the display during phone calls. It is a simple and effective troubleshooting step that you can try before moving on to other solutions.
Adjust Display and Call Settings
When facing the issue of no display during phone calls on your Xiaomi device, adjusting the display and call settings can often solve the problem. Here are a few steps to follow:
1. Check the proximity sensor settings: The proximity sensor is responsible for detecting the proximity of your face during calls and turning off the display to prevent accidental touch inputs. To adjust the proximity sensor settings, go to the “Settings” menu, select “Display,” and look for the “Proximity Sensor” option. Make sure it is enabled and working properly.
2. Adjust the screen timeout: Sometimes, the screen may turn off too quickly during a phone call, causing the display to go blank. To adjust the screen timeout settings, go to “Settings,” select “Display,” and find the “Sleep” or “Screen timeout” option. Increase the duration to ensure the display stays on during your calls.
3. Enable auto-brightness: If the screen brightness is set too low, it can make the display difficult to see during calls. To enable auto-brightness, go to “Settings,” select “Display,” and look for the “Brightness” or “Adaptive brightness” option. Enable it to allow the device to adjust the brightness automatically based on ambient lighting conditions.
4. Verify call settings: Incorrect call settings can sometimes affect the display during phone calls. Go to the “Phone” app, access the settings menu (usually represented by three dots or lines), and navigate to “Call settings” or “Additional settings.” Ensure that features like “Show call information” or “Proximity sensor calibration” are enabled and properly configured.
Adjusting these settings should help resolve the issue of no display during phone calls on your Xiaomi device. If the problem persists, there may be a hardware issue, and it is recommended to contact Xiaomi customer support for further assistance.
Conclusion
Dealing with a Xiaomi phone that has no display when making a phone call can be frustrating. However, with the troubleshooting steps we have outlined in this article, you should be able to identify and resolve the underlying issues causing this problem.
Remember to start by checking the basic settings, such as the proximity sensor, screen brightness, and call settings. If the problem persists, you can try rebooting the phone, performing a factory reset, or seeking assistance from Xiaomi customer support.
While this issue can be frustrating, it is important to remain calm and follow the steps systematically. By doing so, you can quickly get your Xiaomi phone back to normal and enjoy uninterrupted calling experience.
Remember, if you’re still encountering problems or need further assistance, it’s always a good idea to reach out to a professional technician or customer support for personalized help.
FAQs
Q: Why is my Xiaomi phone not displaying anything when I try to make a phone call?
A: There can be several reasons for this issue. One common reason is a software glitch or a temporary problem with the phone’s operating system. It could also be due to a malfunctioning proximity sensor, which is responsible for turning off the screen during a call. Additionally, it could be related to a hardware problem, such as a faulty display or a loose connection. It is recommended to troubleshoot the issue using the following steps.
Q: How can I troubleshoot the no display issue on my Xiaomi phone during phone calls?
A: Here are some steps you can try to troubleshoot the issue:
- Restart your phone – Sometimes a simple restart can resolve temporary glitches.
- Check proximity sensor – Make sure the proximity sensor is not blocked by a screen protector or a protective case. Clean the sensor area and try again.
- Perform a software update – Check for any available software updates and install them. The update may include bug fixes that can resolve the display issue.
- Reset display settings – Go to the phone’s Settings, navigate to Display settings, and try adjusting the brightness and screen timeout settings.
- Factory reset – If all else fails, you can try performing a factory reset to revert your phone’s settings to default. Remember to backup your data before proceeding.
If none of these steps work, it is advisable to contact Xiaomi customer support or visit an authorized service center for further assistance.
Q: Can a third-party app cause the no display issue during phone calls on Xiaomi phones?
A: Yes, it is possible that certain third-party apps, particularly ones that control the phone’s display or have access to the proximity sensor, may cause conflicts and result in the no display issue during phone calls. To check if this is the case, try restarting your phone in safe mode. In safe mode, only the pre-installed system apps are allowed to run, excluding any third-party apps. If the issue does not occur in safe mode, it indicates that one of the third-party apps is causing the problem. Uninstall recently installed apps one by one to identify the culprit.
Q: Is there a way to fix the no display issue during phone calls without resetting my Xiaomi phone?
A: Resetting your phone should be considered as a last resort. However, if none of the troubleshooting steps mentioned earlier work, a factory reset may be necessary to fix the issue. Before doing so, make sure to back up your important data as a factory reset will erase all data on your phone. If you are unsure about performing a factory reset, it is best to seek assistance from Xiaomi customer support or visit an authorized service center.
Q: I dropped my Xiaomi phone and now the display is not working during phone calls. What can I do?
A: Accidental drops can cause physical damage to the phone’s display, resulting in various issues including the no display problem during phone calls. In such cases, it is recommended to have your phone inspected and repaired by a professional technician at an authorized service center. They will be able to assess the extent of the damage and suggest the most appropriate solution, which may involve replacing the display or other necessary repairs.
