How To Get Past A PIN Code Lock On A Motorola Moto G Phone?


If you are looking for a way to bypass the PIN code lock on your Motorola Moto G phone, you have come to the right place. Having a secure PIN code is essential to protect your personal information and prevent unauthorized access to your device. However, there may be instances where you forget your PIN code or get locked out of your phone. It can be frustrating and worrisome, especially if you have important data on your device. In this article, we will explore various methods to effectively get past the PIN code lock on your Motorola Moto G phone. Whether you are locked out of your phone or simply need to access it quickly, we have got you covered. Let’s dive in and find out the best ways to bypass the PIN code lock on your Motorola Moto G phone.

Inside This Article

  1. Method 1: Using Google Account Recovery
  2. Method 2: Factory Resetting the Phone
  3. Method 3: Contacting Motorola Support
  4. Conclusion
  5. FAQs

Method 1: Using Google Account Recovery

Forgetting the PIN code to unlock your Motorola Moto G phone can be quite frustrating. Fortunately, there is a method to regain access to your device. One effective way is by using Google Account Recovery.

Google Account Recovery allows you to reset the PIN code on your Moto G phone by using your Google account credentials. Here’s how you can do it:

  1. On your computer or another device, open a web browser and go to the Google Account Recovery page.
  2. Enter the email address associated with your Google account and click on the “Next” button.
  3. Click on the “Forgot password?” link below the password field.
  4. Follow the instructions provided by Google to verify your identity. This may include entering answers to security questions, receiving a verification code via email or text message, or using a backup email address or phone number.
  5. Once you’ve successfully verified your identity, you’ll be able to reset your Google account password.
  6. After resetting your Google account password, turn on your Motorola Moto G phone and enter the new password when prompted.

By using Google Account Recovery, you can bypass the PIN code lock on your Motorola Moto G phone and regain access to your device. It’s important to remember to set a new PIN code that you can easily remember to prevent future lockouts.

Method 2: Factory Resetting the Phone

If you have forgotten the PIN code to unlock your Motorola Moto G phone, and you haven’t set up any security measures like fingerprint or facial recognition, you may need to resort to a factory reset. This method will erase all data and settings on your phone, returning it to its original factory state. Please note that performing a factory reset will result in the loss of all your data, so it’s important to back up any important information before proceeding.

Here are the steps to factory reset your Motorola Moto G phone:

  1. Power off your phone by holding the power button until the power options menu appears.
  2. Tap on the “Power off” option to turn off the phone completely.
  3. Once the phone is powered off, press and hold the volume down button and the power button simultaneously.
  4. Continue holding both buttons until the Motorola logo appears on the screen.
  5. Release both buttons once the logo appears, and the phone will enter recovery mode.
  6. Use the volume down button to navigate to the “Recovery mode” option, then press the volume up button to select it.
  7. In recovery mode, use the volume buttons to scroll to the “Wipe data/factory reset” option, then press the power button to confirm.
  8. Scroll down to the “Yes” option and press the power button again to start the factory reset process.
  9. Wait for the reset process to complete, and once it’s done, use the volume buttons to navigate to the “Reboot system now” option.
  10. Press the power button to confirm and restart your phone.

After the phone restarts, it will be in its original factory state, and you can set it up as new. During the setup process, you can choose to set a new PIN code or explore other security options to ensure the safety of your device.

Remember to backup your data regularly to avoid any potential loss in the future. Factory resetting should only be used as a last resort when you have exhausted all other options to unlock your phone without the PIN code.

Method 3: Contacting Motorola Support

If you are unable to disable or bypass the PIN code lock on your Motorola Moto G phone using the aforementioned methods, contacting Motorola Support is the next option you should consider. Motorola Support is equipped with trained professionals who can assist you in resolving any issues you may be facing with your device, including unlocking a locked phone.

To contact Motorola Support, you can visit their official website and navigate to the support section. Look for the option to contact customer support or submit a support ticket. Provide them with all the necessary details, including your device model, IMEI number (if available), and a detailed description of the problem you are facing.

Once the support team receives your request, they will provide you with the necessary instructions or steps to unlock your Motorola Moto G phone. These instructions may vary depending on the specific issue or situation you are facing. It is important to follow their guidance carefully to ensure a successful resolution.

In some cases, Motorola Support may require you to provide proof of ownership before they can assist you with unlocking your phone. This is to ensure that the device belongs to you and prevent any unauthorized access to personal information. Be prepared to provide any necessary documentation or identification to verify your ownership.

Keep in mind that contacting Motorola Support may involve some waiting time, depending on their support workload. It is best to be patient and allow them adequate time to address your request. Meanwhile, avoid attempting any unauthorized methods or techniques to unlock your phone, as this may void your warranty or cause further complications.

By reaching out to Motorola Support, you can leverage their expertise and resources to unlock your Motorola Moto G phone. Their assistance can be invaluable in situations where you are unable to unlock your device using other methods or techniques.


  1. Can Motorola Support unlock any Motorola Moto G phone?

    Yes, Motorola Support should be able to assist with unlocking any model of Motorola Moto G phone as long as it falls within their support guidelines.

  2. Is there a fee for contacting Motorola Support?

    Motorola Support typically provides free assistance for issues covered under the warranty period of the device. However, if your phone is out of warranty, there may be charges associated with the support services.

  3. What documents or identification may be required to prove ownership?

    Motorola Support may ask for documents such as the original purchase receipt, proof of identity, and proof of IMEI number to verify your ownership.

  4. How long does it usually take for Motorola Support to respond?

    The response time may vary depending on the volume of support requests. It is recommended to allow a few business days for a response.


Unlocking a PIN code lock on a Motorola Moto G phone can be frustrating, especially if you’ve forgotten the code or purchased a used device with a locked screen. However, with the techniques outlined in this article, you should now have a clear understanding of how to bypass the PIN code lock and gain access to your phone.

Remember to follow the steps carefully and use these methods responsibly. It’s always a good idea to try the less invasive methods first, such as using your Google account or the Find My Device feature. If those don’t work, advanced methods like performing a factory reset or using third-party software can also be effective solutions.

Ultimately, the goal is to regain access to your device and restore its functionality. By following the guidelines outlined in this article and exercising caution, you can successfully bypass the PIN code lock on your Motorola Moto G phone and get back to using your device as intended.


Q: How can I get past a PIN code lock on a Motorola Moto G phone?
A: Getting past a PIN code lock on a Motorola Moto G phone can be tricky. However, there are a few methods you can try. First, you can try entering the wrong PIN multiple times until the phone prompts you to enter your Google account credentials. If you remember your account details, you can enter them to unlock your phone. If that doesn’t work, you can try using Android Device Manager to remotely reset your lock screen password. Another option is to perform a factory reset, but keep in mind that this will erase all data on your phone. It’s always recommended to contact Motorola support for further assistance.

Q: Will unlocking my Motorola Moto G phone void the warranty?
A: No, unlocking your Motorola Moto G phone should not void the warranty. Most manufacturers allow unlocking the phone without affecting the warranty. However, it’s always a good idea to check the terms and conditions of your warranty or contact Motorola support to confirm their policy on unlocking.

Q: Are there any software tools available to help unlock a Motorola Moto G phone?
A: Yes, there are software tools available that claim to help unlock a Motorola Moto G phone. However, it’s important to note that using unofficial software tools or methods to unlock your phone can be risky. These tools may not be reliable or may violate the terms of your warranty. It’s always recommended to go through official channels, such as contacting your mobile carrier or Motorola support for assistance with unlocking your phone.

Q: Can I use my Motorola Moto G phone with any mobile carrier after unlocking it?
A: In most cases, unlocking your Motorola Moto G phone allows you to use it with any mobile carrier that supports the phone’s network bands. However, it’s important to check if your phone is compatible with the network bands used by your desired carrier. Additionally, unlocking your phone doesn’t necessarily mean you can use it with all carriers worldwide. It’s always a good idea to check the compatibility and network coverage details before switching carriers.

Q: Is it legal to unlock a Motorola Moto G phone?
A: The legality of unlocking a Motorola Moto G phone can vary depending on your country or region. In some countries, it is completely legal to unlock a phone once you have completed the terms of your contract or paid off the device in full. However, in other regions, there may be restrictions or specific rules regarding phone unlocking. It’s always recommended to familiarize yourself with the laws and regulations in your jurisdiction before unlocking your phone.