Why Does My Moto G Keep Restarting

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If you find yourself constantly experiencing the frustration of your Moto G smartphone restarting on its own, you’re not alone. It’s a common issue that many Moto G users face, and it can be quite perplexing. It often disrupts your workflow, causes you to lose unsaved data, and generally hampers your overall user experience.

In this article, we will explore the possible reasons behind your Moto G’s constant restarts and provide helpful solutions to resolve the problem. From software glitches to hardware issues, we will cover all the potential culprits and offer step-by-step instructions to fix them so that you can enjoy a smooth and uninterrupted smartphone experience with your Moto G.

Inside This Article

  1. Possible Reasons for Moto G Restarting
  2. Software Glitches
  3. Overheating- Insufficient ventilation- Heavy usage or multitasking leading to overheating- Incompatible or faulty battery
  4. Battery Problems – Deteriorated or damaged battery – Inconsistent power supply – Battery draining too quickly
  5. Conclusion
  6. FAQs

Possible Reasons for Moto G Restarting

If you own a Moto G smartphone and find yourself constantly dealing with the frustrating issue of it restarting unexpectedly, you’re not alone. Many Moto G users encounter this problem, and there are several possible reasons behind it. Understanding these reasons can help you troubleshoot and resolve the issue.

1. Software Glitches: One of the most common causes of random restarts is software glitches. This can occur if there are corrupted or conflicting software files on your device. Additionally, app crashes or freezes can also trigger a restart. Lastly, operating system issues, such as outdated software or incompatible updates, can lead to unexpected restarts.

2. Overheating: Another reason your Moto G may be restarting is due to overheating. This can happen if your device doesn’t have sufficient ventilation, which can cause it to heat up quickly. Heavy usage or multitasking can also put a strain on the device, leading to overheating. Additionally, an incompatible or faulty battery can contribute to the overheating issue.

3. Battery Problems: Issues with the battery can also be a culprit behind random restarts. If your Moto G has a deteriorated or damaged battery, it may randomly shut down and restart. Inconsistent power supply or a battery that drains too quickly can also cause the device to restart unexpectedly.

4. Hardware Issues: Finally, hardware problems can also be responsible for the continuous restarts. Loose or faulty connections within the device can trigger a restart. Additionally, damaged or malfunctioning components, such as the power button or the motherboard, can cause the Moto G to restart randomly. Physical damage to the device can also lead to such issues.

These are just some of the possible reasons why your Moto G may keep restarting. Identifying the specific cause can be challenging, but by narrowing down the possibilities, you can take appropriate measures to address the issue.

Software Glitches

One possible reason why your Moto G keeps restarting is due to software glitches. These glitches can manifest in different ways, such as corrupted or conflicting software files, app crashes or freezes, and even operating system issues.

Corrupted or conflicting software files can occur when a file necessary for the functioning of your device becomes damaged or incompatible with other software on your Moto G. This can lead to unexpected behavior, including random restarts. App crashes or freezes can also contribute to the restarting issue. If a specific app on your device encounters an error or becomes unresponsive, it may cause the entire system to crash and reboot.

Operating system issues can also be responsible for your Moto G’s constant restarting. If the operating system encounters a critical error or bug, it may trigger an automatic restart as a safety measure. This is often seen when the system detects a potential security threat or when a crucial system process fails.

Overheating- Insufficient ventilation- Heavy usage or multitasking leading to overheating- Incompatible or faulty battery

Overheating is a common issue that can cause a Moto G to restart unexpectedly. There are several possible causes for overheating, including insufficient ventilation, heavy usage, multitasking, and incompatible or faulty battery.

Insufficient ventilation is one of the most common reasons for overheating. If your Moto G is subjected to high temperatures or is placed in an environment with poor airflow, it can cause the device to heat up and eventually restart. Ensure that your device is not placed in direct sunlight or in places with limited airflow, such as pockets or bags.

Heavy usage or multitasking can also lead to overheating. Running resource-intensive apps, playing graphics-heavy games, or keeping several apps open simultaneously can put a significant strain on the device’s CPU and GPU, causing it to generate excess heat. To prevent overheating, try closing unnecessary apps or reducing the workload on your device by avoiding excessive multitasking.

An incompatible or faulty battery can also contribute to overheating. If your Moto G is equipped with a battery that is not specifically designed for your device or if the battery itself is defective, it may not efficiently regulate its temperature, leading to overheating. In such cases, it is advisable to replace the battery with a compatible and reliable one.

To avoid overheating issues, it is essential to maintain your Moto G properly. Ensure that the device has proper ventilation by not covering the vents or obstructing the airflow. Avoid exposing it to extreme temperatures and prolonged usage in tasks that require high processing power. Regularly update your device’s software to fix any bugs or glitches that may contribute to overheating.

If the overheating issue persists and your Moto G continues to restart, it is recommended to seek professional assistance. A qualified technician will be able to diagnose and resolve any underlying hardware or software issues that are causing the problem.

Battery Problems – Deteriorated or damaged battery – Inconsistent power supply – Battery draining too quickly

One of the potential reasons why your Moto G keeps restarting could be related to battery problems. Here are some common battery-related issues that could be causing the problem:

Deteriorated or damaged battery: Over time, smartphone batteries can deteriorate or become damaged. This can result in their inability to hold a charge, causing the device to shut down and restart unexpectedly. If your Moto G is experiencing frequent restarts, it may be worth considering replacing the battery.

Inconsistent power supply: If your device isn’t receiving a consistent power supply, it can lead to sudden restarts. This can occur if you are using a faulty charger, have a loose charging cable, or have connection issues with the charging port. Make sure to use an original charging cable and check for any loose connections or debris in the charging port.

Battery draining too quickly: If your Moto G’s battery drains rapidly, it can cause the device to shut down and restart. Several factors can contribute to excessive battery drain, such as running too many apps in the background, keeping the device screen brightness too high, or using power-hungry features extensively. To troubleshoot this, try closing unnecessary apps, lowering the screen brightness, disabling unused features, and checking for any battery-draining apps in the device settings.

Remember, battery-related issues can vary from device to device. If you are unsure about the exact cause of the problem or if the troubleshooting steps mentioned above don’t resolve the issue, it’s advisable to seek professional assistance or reach out to the manufacturer’s support team for further guidance.


In conclusion, dealing with a Moto G that keeps restarting can be frustrating and inconvenient. However, by following the steps mentioned in this article, you can troubleshoot and resolve the issue. Remember to check for any software updates, clear cache and data, and perform a factory reset if necessary. It’s also worth considering the possibility of hardware-related problems and seeking professional assistance if needed. Don’t let the constant restarting of your Moto G dampen your smartphone experience. Take the necessary steps to address the issue and enjoy uninterrupted usage of your device. Happy troubleshooting!


1. Why does my Moto G keep restarting?

There could be several reasons why your Moto G keeps restarting. One possible cause could be a faulty or incompatible app that is causing conflicts with the phone’s software. Another reason could be a software glitch or a bug that is triggering the restarts. It is also possible that your phone’s battery is damaged or nearing the end of its life, leading to unexpected reboots. If the issue persists, it is recommended to contact the manufacturer or a qualified technician for further assistance.

2. How can I troubleshoot my Moto G if it keeps restarting?

If your Moto G keeps restarting, there are a few steps you can take to troubleshoot the issue. First, try booting your phone in safe mode. Safe mode disables all third-party apps, allowing you to determine if an app is causing the problem. If the phone operates normally in safe mode, then you can uninstall recently installed apps one by one to identify the culprit. You can also try clearing the cache partition of your device, as a corrupted cache can sometimes cause endless reboots. If none of these steps work, consider performing a factory reset, but remember to back up your important data before doing so.

3. Is a software update available for my Moto G to fix the restarting issue?

It is possible that a software update is available for your Moto G that may address the restarting issue. Manufacturers often release software updates to fix bugs, improve performance, and enhance the overall user experience. To check for updates, go to your phone’s settings, navigate to the “System” or “About Phone” section, and look for the “Software Update” or “System Update” option. If an update is available, follow the on-screen instructions to download and install it. Keep in mind that software updates may vary depending on your device model and region.

4. Can a faulty battery cause my Moto G to restart frequently?

Yes, a faulty or damaged battery can cause your Moto G to restart frequently. If your phone’s battery is not functioning properly, it may not be able to provide a stable power supply to the device, resulting in unexpected shutdowns and restarts. If you suspect that your battery is the culprit, you can try replacing it with a new one. However, it is advisable to have a professional technician perform the battery replacement to ensure safety and proper functionality.

5. Should I contact customer support if my Moto G keeps restarting?

If you have tried troubleshooting steps and the restarting issue persists, it is advisable to contact customer support. The support team can assist you in diagnosing the problem and provide guidance on further actions to resolve the issue. They may suggest additional troubleshooting steps or recommend sending your device for repair if it is still under warranty. Remember to provide them with all the necessary details and information about your device’s symptoms and any steps you have already taken to troubleshoot the problem.