Why Won’t My Moto G Play Connect To My Car

Source: Metrobyt-mobile.com

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Are you experiencing trouble connecting your Moto G Play to your car? You’re not alone. Many Moto G Play users encounter difficulties when attempting to pair their smartphones with their vehicles. This issue can be frustrating, especially when you rely on your phone for navigation, hands-free calling, and music while driving. In this article, we’ll delve into the common reasons why your Moto G Play may not be connecting to your car and provide practical solutions to help you resolve this issue. By the end, you’ll have a better understanding of how to troubleshoot connectivity problems and get your Moto G Play seamlessly integrated with your car’s audio system.

Inside This Article

  1. Common Connectivity Issues
  2. Bluetooth Pairing Problems
  3. Compatibility with Car Systems
  4. Software Updates and Troubleshooting
  5. Conclusion
  6. FAQs

Common Connectivity Issues

When it comes to connecting your Moto G Play to your car, you may encounter various connectivity issues that can be frustrating and inconvenient. Understanding these common problems can help you troubleshoot and resolve them effectively.

One frequent issue is difficulty in establishing a stable connection between your Moto G Play and your car’s infotainment system. This can manifest as intermittent disconnections, audio playback issues, or the inability to access certain features.

Another common problem is the failure to pair your Moto G Play with your car’s Bluetooth system. This can prevent you from making hands-free calls, streaming music, or using other Bluetooth-dependent functions while driving.

Additionally, compatibility issues between your Moto G Play and your car’s technology may arise, leading to limited functionality or incompatibility with certain features. Understanding the compatibility requirements of your car’s system and your smartphone can help identify and address these issues.

By familiarizing yourself with these common connectivity issues, you can take proactive steps to troubleshoot and resolve them, ensuring a seamless and reliable connection between your Moto G Play and your car.

Bluetooth Pairing Problems

Bluetooth pairing issues can be frustrating, especially when you’re trying to connect your Moto G Play to your car’s infotainment system. If you’re experiencing difficulties with the pairing process, there are a few common culprits to consider.

First, ensure that your Moto G Play’s Bluetooth feature is enabled and that it’s in discoverable mode. This will allow your car’s system to detect and pair with your device. Additionally, make sure that your car’s infotainment system is also in pairing mode.

It’s important to note that some car systems have limitations on the number of devices they can pair with. If you’ve reached the maximum number of paired devices, you may need to unpair one or more devices from your car’s system to make room for your Moto G Play.

Interference from other electronic devices or wireless signals in the vicinity can also disrupt the pairing process. Try moving your Moto G Play and your car to a location with minimal electronic interference to see if that resolves the issue.

Compatibility with Car Systems

When it comes to using your Moto G Play with your car’s infotainment system, compatibility is crucial for seamless connectivity. The Moto G Play is designed to work with a wide range of car systems, including Bluetooth-enabled audio systems, Android Auto, and Apple CarPlay. However, compatibility issues can arise if your car’s system is outdated or if there are software conflicts.

One common issue is the inability to connect your Moto G Play to your car’s Bluetooth system. This can be frustrating, especially when you’re unable to make hands-free calls or stream music from your phone. In some cases, the problem may lie with the car’s Bluetooth firmware, which may need an update to ensure compatibility with the Moto G Play.

Additionally, some car systems may have limited compatibility with certain smartphone models. It’s essential to check your car’s compatibility with the Moto G Play before assuming that any connectivity issues are due to a fault with your phone. Car manufacturers often provide lists of compatible devices, so consulting your car’s manual or contacting the manufacturer can provide valuable insight into compatibility.

Software Updates and Troubleshooting

If your Moto G Play is experiencing connectivity issues with your car, it’s essential to ensure that both your phone’s software and the car’s system are up to date. Software updates often contain bug fixes and improvements to Bluetooth connectivity, which can resolve many issues.

Start by checking for updates on your Moto G Play. Go to Settings, then System, and tap on System updates. If an update is available, download and install it. Additionally, make sure that your car’s infotainment system is running the latest software version. Refer to your car’s manual or contact the manufacturer for instructions on updating the system.

If updating the software doesn’t resolve the connectivity issue, try troubleshooting the Bluetooth connection on your Moto G Play. Begin by turning off Bluetooth, restarting your phone, and then turning Bluetooth back on. This simple step can sometimes re-establish a stable connection with your car’s system.

If the problem persists, you can also try clearing the Bluetooth cache on your Moto G Play. To do this, go to Settings, then Apps & notifications, and select See all apps. Tap on Bluetooth, then Storage & cache, and finally, Clear cache. Reboot your phone and attempt to reconnect to your car.


When your Moto G Play won’t connect to your car, it can be frustrating and inconvenient, especially if you rely on your phone for navigation, music, and hands-free calling while driving. However, by following the troubleshooting steps outlined in this article, you can address common connectivity issues and get your phone working seamlessly with your car’s infotainment system. Whether it’s resetting network settings, updating software, or checking for compatibility issues, there are various solutions to explore. Remember to stay updated with the latest software updates for both your phone and car, as these updates often include fixes for connectivity issues. By taking proactive steps and seeking assistance from customer support if needed, you can enhance the compatibility and connectivity between your Moto G Play and your car, ensuring a smoother and more enjoyable driving experience.


Q: Why won't my Moto G Play connect to my car?

A: There could be various reasons for this issue, such as compatibility issues, software glitches, or connectivity settings. We'll explore some troubleshooting steps to help you resolve this problem.

Q: What can I do if my Moto G Play doesn't connect to my car's Bluetooth?

A: If your Moto G Play isn't connecting to your car's Bluetooth, you can try resetting the Bluetooth connections on both devices, ensuring that your phone's Bluetooth is discoverable, and updating the phone's software to address any compatibility issues.

Q: My Moto G Play won't pair with my car's infotainment system. What should I do?

A: If your Moto G Play won't pair with your car's infotainment system, you can try unpairing and repairing the devices, checking for any software updates for your phone and car's infotainment system, and ensuring that the infotainment system is not already connected to another device.

Q: Is there a specific setting on the Moto G Play that might be preventing it from connecting to my car?

A: Yes, the Moto G Play might have certain power-saving or connectivity settings that could affect its ability to connect to your car. You can check the phone's Bluetooth settings, battery optimization settings, and network settings to ensure they are not hindering the connection.

Q: My Moto G Play connects to other Bluetooth devices, so why is it not connecting to my car?

A: While your Moto G Play may connect to other Bluetooth devices, it's possible that there are compatibility issues or specific requirements for connecting to your car's system. Ensuring that both devices are compatible and following the recommended steps for pairing can help address this issue.