Why Wont My Hotspot Connect To My PS4

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It can be frustrating when you’re ready to dive into an exciting gaming session on your PS4, only to find that your hotspot won’t connect. With the increasing popularity of mobile gaming and the convenience of using personal hotspots to connect our devices to the internet, it’s essential to understand why this issue may occur and how to troubleshoot it. In this article, we will dive into the possible reasons why your hotspot won’t connect to your PS4 and provide you with practical solutions to get you back to gaming in no time. Whether it’s a compatibility issue, signal strength problem, or a simple setting adjustment, we’ve got you covered. So, let’s delve into the world of PS4 connectivity and get you back on the gaming track.

Inside This Article

  1. Common Hotspot Connection Issues
  2. Troubleshooting Steps to Connect Hotspot to PS4
  3. Adjusting Hotspot Settings for PS4 Connection
  4. Other Factors that may Prevent Hotspot Connection to PS4
  5. Conclusion
  6. FAQs

Common Hotspot Connection Issues

When it comes to connecting your PS4 to a mobile hotspot, understanding the common issues that arise can be crucial in resolving them quickly. Here are some of the most frequently encountered hotspot connection issues:

  1. Weak or Unstable Signal: One of the primary reasons for a failed hotspot connection is a weak or unstable signal. This can occur if you are too far away from the hotspot source or if there are obstacles interfering with the signal, such as walls or other electronic devices.
  2. Incompatible Network Bands: Another issue that may prevent your PS4 from connecting to a hotspot is incompatible network bands. Different mobile networks operate on different frequency bands, and if your PS4 does not support the specific band used by your hotspot, the connection will not be established.
  3. Insufficient Data Allowance: If you have a limited data plan on your mobile hotspot, it’s possible that you have used up your data allowance. This can prevent the PS4 from connecting, as it requires a stable and uninterrupted network connection.
  4. Overloaded Hotspot: The overall performance of your hotspot can be affected if multiple devices are connected simultaneously. If your hotspot is overloaded with devices, it may struggle to provide a stable connection to your PS4.
  5. Authentication or Login Issues: Some mobile hotspots require a login or authentication process before allowing devices to connect. If you have recently changed your hotspot’s password or login credentials, you may need to update them on your PS4 as well.
  6. Network Congestion: During peak hours, mobile networks can become congested, causing a slowdown in internet speeds. This can make it challenging for your PS4 to establish a reliable connection to your hotspot.

By identifying these common hotspot connection issues, you can now move on to troubleshooting and resolving them effectively.

Troubleshooting Steps to Connect Hotspot to PS4

If you’re having trouble connecting your PS4 to your mobile hotspot, here are some troubleshooting steps to help you resolve the issue:

1. Check your hotspot settings: Start by verifying that your mobile hotspot is turned on and functioning properly. Ensure that you have an active data plan and sufficient data allowance to connect your PS4 to the internet.

2. Restart your devices: Sometimes, a simple restart is all it takes to fix connectivity issues. Turn off your PS4 and your mobile hotspot, wait for a few seconds, and then turn them back on. This can refresh the network connection and resolve any temporary glitches.

3. Verify Wi-Fi password: Double-check that you are entering the correct Wi-Fi password when connecting your PS4 to the mobile hotspot. Typos or incorrect passwords can prevent a successful connection. Make sure the password is entered correctly and that there are no extra spaces or characters.

4. Move closer to the hotspot: Distance and obstacles can weaken the signal strength between your PS4 and the mobile hotspot. Try moving your PS4 closer to the hotspot and eliminating any potential physical barriers that might be interfering with the connection. This can improve signal reception and facilitate a stable connection.

5. Update your PS4 software: Outdated software on your PS4 can sometimes cause compatibility issues with certain Wi-Fi networks. Ensure that your PS4 is running on the latest system software version. You can check for updates in the System Settings menu and install any available updates to improve network connectivity.

6. Reset network settings: If other devices can connect to your mobile hotspot but your PS4 still can’t, you can try resetting your PS4’s network settings. Go to the Settings menu, select Network, and choose the “Set Up Internet Connection” option. Follow the prompts to reset your network settings and try connecting to your hotspot again.

7. Contact your mobile service provider: If you have exhausted all the troubleshooting steps and are still unable to connect your PS4 to your mobile hotspot, it may be time to reach out to your mobile service provider. They can check if there are any network restrictions or settings that might be causing the issue.

By following these troubleshooting steps, you should be able to overcome any connectivity issues between your mobile hotspot and your PS4. Remember to double-check your hotspot settings, restart your devices, verify the Wi-Fi password, adjust the physical positioning, update your PS4 software, reset network settings when necessary, and connect with your service provider for further assistance if needed.

Adjusting Hotspot Settings for PS4 Connection

When trying to connect your PS4 to a hotspot, it’s important to ensure that your hotspot settings are properly configured. Here are some adjustments you can make to improve the connection:

1. Check your network name (SSID) and password: Ensure that the SSID and password of your hotspot are entered correctly on your PS4. Even a small mistake in these details can prevent a successful connection. Double-check the spelling and capitalization to avoid any errors.

2. Enable WPA2 security: It is recommended to enable WPA2 security on your hotspot to enhance security and prevent unauthorized access. To do this, access your hotspot settings and look for the security options. Select WPA2 and set a strong password. This ensures that only authorized devices can connect to your hotspot, including your PS4.

3. Disable MAC address filtering: MAC address filtering is a feature that allows you to specify which devices can connect to your hotspot based on their unique MAC addresses. However, it can sometimes cause connectivity issues with gaming consoles like the PS4. To eliminate this potential barrier, disable MAC address filtering on your hotspot settings temporarily.

4. Adjust the frequency band: Some hotspots support both 2.4GHz and 5GHz frequency bands. If your PS4 is having trouble connecting, try changing the frequency band on your hotspot. You can experiment with both bands to see which one provides a more stable and consistent connection. Keep in mind that the 2.4GHz band has a longer range but may experience more interference, while the 5GHz band offers faster speeds but has a shorter range.

5. Position your hotspot and PS4 closer: Sometimes, weak signal strength can cause connectivity issues. Try moving your hotspot and PS4 closer together to improve the signal strength. This can be especially helpful if you’re experiencing frequent disconnections or slow speeds.

6. Restart your PS4 and hotspot: Occasionally, a simple restart can fix connectivity issues. Turn off both your PS4 and hotspot, wait for a few seconds, and then turn them back on. This can help refresh the connection and resolve any temporary glitches.

7. Contact your hotspot service provider: If you have tried all the adjustments mentioned above and are still unable to connect your PS4 to your hotspot, it may be a good idea to reach out to your hotspot service provider. They might be able to provide specific guidance or troubleshoot any network-related issues that could be preventing the connection.

By making these adjustments to your hotspot settings, you increase the chances of successfully connecting your PS4 to your hotspot. Enjoy uninterrupted gaming sessions and experiences with your favorite games.

Other Factors that may Prevent Hotspot Connection to PS4

While most hotspot connection issues can be resolved through troubleshooting and adjusting settings, there are a few other factors that may hinder the connection between your hotspot and PS4. It’s important to consider these factors and take the necessary steps to overcome them.

1. Signal Interference: One common issue that can prevent your PS4 from connecting to your hotspot is signal interference. This occurs when there are multiple devices in close proximity using the same wireless frequency or channel. To mitigate this problem, try moving your PS4 and hotspot away from other electronic devices and ensure that there are no obstructions between them.

2. Insufficient Data Plan: Another factor that may hinder the hotspot connection is an insufficient data plan. Some mobile carriers impose data limits or throttling, which can affect the performance of your hotspot. If you are experiencing connectivity issues with your PS4, check your data plan to ensure that you have enough data available to support online gaming and streaming.

3. Network Congestion: Network congestion can also impact the connection between your hotspot and PS4. This typically occurs during peak hours when many users are accessing the same network. If you are facing connectivity issues, try using your hotspot during off-peak hours when network traffic is lower, or consider upgrading to a higher-speed data plan to enhance your gaming experience.

4. Compatibility Issues: Sometimes, certain hotspot devices may have compatibility issues with the PS4. It’s essential to check the specifications and compatibility of your hotspot device before attempting to connect it to your PS4. If you are unsure about the compatibility, contact the manufacturer or refer to the user manual for guidance.

5. Outdated Software: Outdated software on your PS4 or hotspot device can also cause connection issues. Ensure that both your PS4 and hotspot are running the latest firmware or software updates. Updating the software can fix known bugs and improve the overall performance and compatibility between the devices.

6. Hardware Limitations: In some cases, the hotspot device itself may have limitations that prevent it from establishing a stable connection with the PS4. Factors such as older hardware or limited range can hinder the connectivity. If possible, try using a different hotspot device or consider investing in a dedicated gaming router for a more reliable and optimized gaming experience.

By considering these other factors that may prevent your hotspot connection to your PS4, you can increase your chances of establishing a stable and reliable connection. If you continue to experience connectivity issues, it may be advisable to consult with your internet service provider or a technical support professional for further assistance.


In conclusion, troubleshooting connectivity issues between your hotspot and your PS4 can be frustrating, but it is important to remember that there are several factors that could be causing the problem. By following the steps outlined in this article and implementing the suggested solutions, you can increase your chances of successfully connecting your PS4 to your hotspot.

Remember to check the compatibility of your hotspot with gaming consoles, ensure that your PS4 software is up to date, adjust the network settings on your PS4, and check for any interference that may be affecting the connection. Additionally, utilize the various troubleshooting options available, such as power cycling your devices and resetting network settings. If all else fails, contact customer support for further assistance.

With a little patience and perseverance, you can overcome any connectivity issues and enjoy uninterrupted gaming sessions on your PS4 using your hotspot. So, don’t give up and keep exploring the solutions until you find the one that works for you. Happy gaming!


Q: Why won’t my hotspot connect to my PS4?
A: There can be several reasons why your PS4 is not connecting to your hotspot. Here are some possible explanations and troubleshooting steps you can take:

  • Ensure that your hotspot is properly activated and has an active data connection.
  • Make sure that your PS4 is within range of the hotspot’s Wi-Fi signal.
  • Check that your PS4’s Wi-Fi settings are correctly configured to connect to the hotspot.
  • Restart both your PS4 and the hotspot to refresh their connections.
  • If none of the above steps work, there may be compatibility issues between your hotspot and the PS4. In such cases, it is recommended to consult the manual or contact the manufacturer for further assistance.

Q: Can I use my phone’s hotspot for online gaming on my PS4?
A: Yes, it is possible to use your phone’s hotspot for online gaming on your PS4. However, there are some considerations to keep in mind:

  • Using a hotspot consumes data, so you may want to be mindful of your data usage allowance.
  • Online gaming can be data-intensive, so a stable and fast connection is essential. Make sure your hotspot has a strong signal and is capable of providing a reliable internet connection.
  • Some mobile carriers may have restrictions or limitations on using hotspots for gaming. Check with your carrier to understand any potential limitations or additional charges.

Q: Is it possible to connect multiple devices to my phone’s hotspot?
A: Yes, most smartphones allow you to connect multiple devices to your phone’s hotspot simultaneously. However, keep in mind that connecting multiple devices can put a strain on your hotspot’s connection speed and data usage, potentially affecting the overall performance. It is advisable to limit the number of connected devices when using a hotspot for gaming or other data-intensive activities.

Q: Why does my hotspot connection keep dropping or have poor signal strength?
A: If your hotspot connection keeps dropping or has poor signal strength, here are a few troubleshooting steps you can try:

  • Move your hotspot and connected device closer to each other to improve signal strength.
  • Ensure that there are no physical obstructions, such as walls or objects, blocking the signal between the hotspot and connected device.
  • Restart your hotspot and the connected device to refresh the connection.
  • Check for any software updates for your hotspot device and install them if available.
  • If the problem persists, it may be worth contacting your mobile carrier or the manufacturer of your hotspot device for further assistance.

Q: Can I use my phone’s hotspot while charging it?
A: In most cases, you can use your phone’s hotspot while it is charging. However, the charging process can generate heat, which may affect the performance and stability of the hotspot connection. If you notice any issues or the hotspot becomes unstable while charging, it is recommended to disconnect the charging cable temporarily or monitor the hotspot’s performance during charging to ensure a reliable connection.