To get Bixby on your Samsung phone, first confirm your device is a compatible Samsung Galaxy model, as Bixby is Samsung’s built-in voice assistant and is not available on iPhones or non-Samsung Android phones. Once compatibility is verified, you can activate Bixby by pressing and holding the Side key or Bixby key, signing into your Samsung account, and completing the on-screen setup.
What you need to get Bixby on your Samsung phone
Bixby works only on Samsung Galaxy devices, and availability varies by region. Before attempting setup, check that your phone is a supported Samsung Galaxy model. Bixby Vision uses the device's camera for visual search results and information about objects, landmarks, and products. Bixby learns and adapts to user preferences by personalizing the experience over time.
Samsung Galaxy models that support Bixby
Samsung’s official support pages list compatible devices. For the U.S., Bixby works on the Galaxy S8/S8+, S9/S9+, S10 series, S20 series, S21 series, S22 series, S23 series, S24 series, S25 series, Note8, Note9, Note10, Note20 series, the Z Fold series, the Z Flip series, and select A series phones. In the UK, currently supported models include the Galaxy S26/S26+/S26 Ultra, S25/S25+/S25 Ultra/S25 FE, S24/S24+/S24 Ultra/S24 FE, S23/S23+/S23 Ultra/S23 FE, S22/S22+/S22 Ultra, and S21/S21+/S21 Ultra/S21. Hong Kong’s list adds the Galaxy S21 FE, S20, S10, S9, S8, A73 5G, A54 5G, A53, A52, A51, A34 5G, A33 5G, Note20, and Note10. Samsung Korea states Bixby works on all Galaxy devices, but always check your specific region’s supported device list for accuracy.
How to set up Bixby on your Samsung phone
- Press and hold the Side button or Bixby button to open Bixby.
- If prompted, sign in to your Samsung account.
- Tap Start on the setup screen, then read the information and tap Continue to agree.
- Select the language you want to use with Bixby.
- Complete the on-screen instructions to finish setup.
How to enable Bixby Voice wake-up
To make Bixby respond to “Hi Bixby,” you need to enable Voice wake-up and register your voice. Open Settings, tap Advanced features, then tap Bixby. Alternatively, press and hold the Side button or Bixby button again and ask Bixby to open Bixby Settings. From there, tap Voice registration and follow the prompts, which include choosing a language, tapping Confirm, signing into a Samsung account if needed, and agreeing to the terms. After completing voice registration, Bixby will wake when you say “Hi Bixby.” Ensure that your microphone is working properly when troubleshooting Bixby Voice setup problems. You may need to grant Bixby the necessary permissions to access your microphone and other device features.
What to do if Bixby is not on your phone
If Bixby does not appear, first check your device model against Samsung’s supported device list for your region. To check if your phone has Bixby, go to the app drawer or home screen and look for the Bixby logo. Also confirm that your device is a Samsung Galaxy phone, since Bixby is not available on iPhones or non-Samsung Android devices. If your model is supported but Bixby is still missing, ensure your phone’s software is up to date, as updates may include Bixby support. Reinstalling the Bixby app may help resolve software glitches. If a software update error persists, you may need to contact your phone manufacturer's support for further assistance.
Frequently Asked Questions
Can I get Bixby on my phone?
Yes, you can get Bixby on select Samsung Galaxy phones.
How do I get Bixby on my phone?
Swipe right on your home screen to access the Bixby home screen.
What can I do with Bixby?
Make hands-free calls and send messages, set reminders, alarms, and timers, check the weather and get personalized news updates, control smart home devices, search the web and ask questions, launch apps and perform various tasks on your phone with voice commands.
Does Bixby work on older Samsung models?
Yes, Bixby works on several older models, including the Galaxy S8 series, S9 series, Note8, and Note9, as long as they are listed on Samsung’s supported device list for your region.
Do I need a Samsung account to use Bixby?
Yes, a Samsung account is required during the initial setup of Bixby. You will be prompted to sign in when you first press and hold the Side key or Bixby button.
How can I retrain Bixby to recognize my voice?
To retrain voice recognition, go to Settings, tap Advanced features, tap Bixby, then tap Voice registration. Follow the on-screen instructions to re-record your voice samples.
What should I do if the Bixby button doesn't respond?
If the Bixby button or Side key does not respond, check that Bixby is enabled in Settings under Advanced features. Also verify your device model is on the supported list for your region, as an unsupported model will not activate Bixby.
Can I use Bixby for Google Voice and internet calling?
Bixby is designed for Samsung’s own services and does not directly support Google Voice and internet calling options. For voice calls and internet calling, you may need to use Google Assistant or the dedicated Google Voice app instead.
