To change phone number on TurboTax, sign in to your Intuit Account, open the menu, select Intuit Account, then choose Sign in & security and update your phone number there. This is the primary method for updating the phone number linked to your login and contact profile.
How to change phone number on TurboTax in your Intuit account
- Sign in to your Intuit Account. Go to the TurboTax website and log in with your username and password. If you are updating the number used for text messages, Intuit says to select Intuit Account from the menu first.
- Access your security settings. From your account dashboard, select Sign in & security. One older community answer says phone-number edits may also appear under My Account > Account Settings > Profile > Edit, but the current support pages recommend Sign in & security.
- Update your phone number. Select Phone, then choose Change next to your old number. Enter your new number.
- Verify and save. Select Save after entering the new number. TurboTax confirms the number is then updated. Your TurboTax Expert Full Service expert can also help change it.
Important: Intuit warns not to copy the new-page URL into another tab, as that can lead to a different account. This process covers updating phone number on apps and accounts, including the Intuit Account used by TurboTax.
How to update the phone number on your tax return
Changing the phone number on your filed tax return is a separate process from updating your login contact info. This is a common point of confusion. If you mean the phone number on your tax return, a community answer says that is a separate change under the Personal Info tab. This updates the contact information that appears on the tax form itself, not the number used for account security or text messages.
What to do if you're locked out of your account
If you no longer have access to the old phone number on file and cannot sign in, you need to use account recovery. For situations where you cannot receive a verification code, the account recovery sibling page provides steps to regain access. This process is similar to needing to recover Google account without phone number and recovery email, as you must prove your identity through alternative methods.
Frequently Asked Questions
Can I change my phone number in the TurboTax app?
Can I change my TurboTax phone number in iPhone or Android settings?
No. No TurboTax support page provides an iPhone or Android system-settings path for changing the TurboTax account phone number. The change is made entirely within your Intuit Account online.
Will changing my phone number affect my tax return?
Changing the phone number in your Intuit Account (for login and security) does not affect your tax return. To change the number on your filed return, you must update it separately under the Personal Info tab in your tax return.
What if I cannot sign in to change my phone number?
If you are locked out and no longer have access to the number on file, you will need to use account recovery. TurboTax community posts indicate recovery is possible, but the current support pages do not detail the steps. Contact TurboTax support or use the account recovery option for assistance.
Can a TurboTax expert help me change my phone number?
Yes. Intuit notes that your TurboTax Expert Full Service expert can help change your phone number. This applies to the number in your Intuit Account, not the number on your tax return.
Related reading: How Do I Change My Phone Number On Credit Karma.
