Why Is My IPhone 11 Dropping Calls

Source: Itechperry.com


**Are you frustrated with your iPhone 11 dropping calls unexpectedly? You're not alone. Many iPhone 11 users have encountered this issue, and it can be quite inconvenient, especially when you rely on your phone for important conversations. There are several potential reasons why your iPhone 11 may be dropping calls, ranging from network issues to software glitches. In this comprehensive guide, we'll explore the common causes of dropped calls on the iPhone 11 and provide practical solutions to help you resolve this frustrating problem. By the end of this article, you'll have a better understanding of why your iPhone 11 may be dropping calls and the steps you can take to address this issue. Let's dive in and unravel the mysteries behind dropped calls on the iPhone 11!

Inside This Article

  1. Common Network Issues
  2. Network Settings
  3. SIM Card Issues
  4. Software Update Issues
  5. Conclusion
  6. FAQs

Common Network Issues

Experiencing dropped calls on your iPhone 11 can be frustrating, especially when you rely on your phone for important conversations. There are several common network issues that could be causing this problem. Understanding these issues can help you troubleshoot and resolve the problem effectively.

One common network issue that can lead to dropped calls is poor signal strength. If you are in an area with weak cellular coverage or experiencing network congestion, your calls may be susceptible to dropping. Additionally, network interference from physical obstructions or electronic devices can also contribute to call drops.

Another potential culprit is network congestion. During peak hours or in densely populated areas, cellular networks can become congested, leading to dropped calls and degraded call quality. Additionally, outdated carrier settings or network outages can also impact call stability.

Understanding these common network issues can help you identify the root cause of your iPhone 11’s dropped calls and take appropriate steps to address them.

Network Settings

Network settings play a crucial role in the performance of your iPhone 11’s connectivity. Ensuring that the device is configured to connect to the strongest available network can significantly reduce the likelihood of dropped calls. It’s important to review and adjust these settings to optimize your phone’s network performance.

One of the key settings to check is the “Carrier Settings” on your iPhone. These settings are provided by your network carrier and can impact the device’s ability to maintain a stable connection. To update the carrier settings, go to “Settings,” select “General,” and then tap on “About.” If an update is available, a prompt will appear, allowing you to install the latest carrier settings.

Another important setting is the “Cellular Data” option. This setting determines whether your iPhone uses cellular data for internet connectivity. If this setting is disabled, it can impact the phone’s ability to maintain a consistent connection, potentially leading to dropped calls. To ensure it’s enabled, navigate to “Settings,” tap on “Cellular,” and toggle the “Cellular Data” switch to the on position.

Additionally, the “Wi-Fi Calling” feature can be a valuable tool for improving call stability, especially in areas with weak cellular coverage. Enabling Wi-Fi Calling allows your iPhone to make and receive calls over a Wi-Fi network, providing an alternative means of communication when cellular signal strength is limited. To enable this feature, go to “Settings,” select “Phone,” and then toggle the “Wi-Fi Calling” switch to the on position.

SIM Card Issues

One of the common culprits behind dropped calls on the iPhone 11 is a faulty or improperly inserted SIM card. The SIM card establishes a connection with your carrier’s network, and any issues with it can lead to call drops. Ensure that the SIM card is properly inserted into the SIM tray and that there is no damage to the card or the tray itself.

If you’ve recently switched from another phone to the iPhone 11, it’s possible that the SIM card may not be properly configured for the new device. In this case, contacting your carrier’s customer support or visiting a local store to have the SIM card reconfigured for the iPhone 11 can resolve the issue and prevent future call drops.

Additionally, a damaged or worn-out SIM card can also lead to network connectivity issues, including dropped calls. If you suspect that the SIM card is damaged, consider obtaining a replacement from your carrier. Once you have a new SIM card, ensure that it is properly activated and configured for use with your iPhone 11 to mitigate call drop problems.

Software Update Issues

Software updates are essential for maintaining the optimal performance of your iPhone 11. However, at times, these updates can lead to network-related issues, including dropped calls. When your iPhone 11 experiences dropped calls following a software update, it can be frustrating and disruptive to your daily communication.

One common software update issue that may cause dropped calls is a glitch in the update process. This can result in network connectivity issues, leading to dropped calls and poor call quality. Additionally, software updates may inadvertently alter network settings, causing disruptions in your iPhone’s ability to maintain a stable connection during calls.

If you notice an increase in dropped calls following a recent software update, it’s essential to address the issue promptly. One effective solution is to check for subsequent software updates or patches that may have been released to address connectivity issues. Updating to the latest software version can often resolve network-related issues and improve call stability.

Furthermore, if the dropped calls persist after updating to the latest software version, it may be necessary to reset your iPhone’s network settings. This action can help rectify any misconfigurations or inconsistencies that arose from the software update, potentially restoring seamless call functionality.

While software updates are crucial for enhancing your iPhone 11’s performance and security, they can inadvertently introduce network-related issues. By staying proactive and addressing software update issues promptly, you can mitigate dropped call occurrences and ensure a reliable communication experience with your iPhone 11.


Dealing with dropped calls on your iPhone 11 can be frustrating, but with the right troubleshooting steps, you can often identify and resolve the underlying issues. From checking for software updates to ensuring a strong cellular signal and considering the possibility of hardware problems, there are various approaches to address this issue. By staying informed about common causes of dropped calls and making use of the resources available, you can work towards a more reliable and seamless communication experience with your iPhone 11.


1. Why does my iPhone 11 keep dropping calls?
There are several reasons why your iPhone 11 may be dropping calls. It could be due to network issues, software glitches, or hardware problems. It’s essential to troubleshoot the issue to identify the root cause.

2. How can I troubleshoot call dropping on my iPhone 11?
To troubleshoot call dropping on your iPhone 11, you can start by checking your network signal strength, updating your device’s software, resetting network settings, and ensuring that your SIM card is properly inserted. If the issue persists, contacting your service provider or Apple Support may be necessary.

3. Can a weak signal cause call dropping on my iPhone 11?
Yes, a weak signal can contribute to call dropping on your iPhone 11. When the signal strength is low, the call quality may be compromised, leading to dropped calls. It’s advisable to be in an area with strong network coverage to minimize this issue.

4. Is there a specific software update that addresses call dropping on the iPhone 11?
Apple regularly releases software updates that include bug fixes and improvements, which may indirectly address call dropping issues. It’s recommended to keep your iPhone 11 updated to the latest iOS version available to potentially resolve call dropping concerns.

5. Should I contact my service provider if my iPhone 11 keeps dropping calls?
If you’ve tried troubleshooting the issue without success, reaching out to your service provider can be beneficial. They can assist in diagnosing network-related issues and provide guidance on resolving call dropping issues specific to their network.