To switch to eSIM Mint Mobile, you can activate your service in minutes using the Mint Mobile app or by scanning a QR code sent to your email. This digital SIM eliminates the need for a physical card, letting you set up your plan without waiting for a physical SIM to arrive in the mail.
Check device compatibility
Before you begin, confirm your phone supports eSIM. The simplest way is to download the Mint Mobile app, which automatically detects if your device is eSIM compatible. Mint Mobile’s official pages do not publish a full list of supported iPhone or Android models, so the app is the only documented method to verify compatibility. Consult your device manual or manufacturer's website to check eSIM compatibility. Use online compatibility tools from network providers or device manufacturers that require device model number and serial number. Visit a retail store for hands-on assistance determining eSIM compatibility. Older device models may also be eSIM-compatible, so verify specific requirements for your device model.
Get your eSIM activation details
After purchasing a Mint Mobile plan, you will receive an email containing your 11-digit eSIM ACT code and a QR code. These are the only items you need to activate service; there is no separate “eSIM Activation Kit” to order. The email serves as your digital activation package.
Activate your eSIM using the Mint Mobile app
This is the primary method for switching to eSIM Mint Mobile.
- Open the Mint Mobile app on your phone.
- Tap Activate Your SIM Card.
- Enter the 11-digit eSIM ACT code from your order confirmation email.
The app will process the code and begin provisioning your eSIM.
Activate your eSIM by scanning the QR code
If you prefer not to use the app, you can activate by scanning the QR code sent to your email.
- Open your device’s settings and navigate to the cellular or mobile network section.
- Select the option to add a cellular plan or eSIM.
- Scan the QR code from your email when prompted.
Your device will download and install the eSIM profile automatically.
Finalize setup and test connectivity
After entering the ACT code or scanning the QR code, follow any on-screen prompts to complete the setup. Gather your current mobile account details including account PIN or security credentials before transferring your number. Mint Mobile will verify the eligibility of your number for transfer, including confirming active status and eSIM compatibility. Once finished, test your service by making a call, sending a text, and using mobile data to confirm successful activation.
Important things to know
- You have up to 45 days after receiving your SIM to activate your eSIM or physical SIM.
- The Mint Mobile app is the best way to confirm device compatibility, as official pages do not list every supported model.
- eSIM activation can be completed in minutes without waiting for a physical card to arrive.
If you are looking to switch to Mint Mobile as a new customer, the same eSIM activation process applies after purchasing a plan. To set up Mint Mobile for an additional line or a second device, simply repeat the steps above with a new ACT code or QR code from a separate order. Should you ever need to cancel Mint Mobile, you can do so through your account settings on the Mint Mobile website or app. For the latest plans, prices, and coverage, check Mint Mobile’s official site before purchasing to ensure the best option for your needs.
Frequently Asked Questions
What is an eSIM and how does it differ from a physical SIM?
An eSIM (embedded SIM) is a digital SIM built into your device. Unlike a physical SIM card, you do not insert or remove it; instead, you activate it with a code or QR code. This allows you to switch carriers or plans without handling a tiny chip.
Can I use an eSIM and a physical SIM at the same time on Mint Mobile?
Yes, many phones support dual SIM operation, letting you keep a physical SIM from another carrier while using Mint Mobile’s eSIM as your primary line. This is useful for separating work and personal numbers or for travel.
What happens if I lose my phone after activating an eSIM?
If your phone is lost or stolen, contact Mint Mobile customer support to suspend your service. You can later transfer your eSIM to a new compatible device by obtaining a new eSIM ACT code or QR code from your account.
Can I switch back to a physical SIM after using eSIM?
Yes. You can request a physical SIM from Mint Mobile and activate it on your account, which will deactivate the eSIM on your device. The process is similar to a standard SIM swap.
