If you’re experiencing issues with your iPhone touchscreen and it’s not responding, you may be wondering how to restart your device. A frozen or unresponsive touchscreen can be frustrating, but don’t worry – there are steps you can take to resolve the problem. Restarting your iPhone is often an effective solution for various device glitches, including touchscreen issues. By restarting the device, you can refresh its system and potentially resolve any software conflicts that may be causing the problem. In this article, we will guide you through the steps to restart your iPhone when the touchscreen isn’t working. Whether you’re encountering this problem on an iPhone X, iPhone 11, or any other model, we’ve got you covered. Let’s dive in and explore the troubleshooting steps you can take to get your iPhone touchscreen up and running again.
Inside This Article
- Troubleshooting Steps to Restart iPhone with Unresponsive Touchscreen
- Solution 1: Force Restart your iPhone
- Solution 2: Restart iPhone using AssistiveTouch
- Solution 3: Reset iPhone Settings to Fix Touchscreen Issue
- Solution 4: Update or Restore iPhone through iTunes
- Conclusion
- FAQs
Troubleshooting Steps to Restart iPhone with Unresponsive Touchscreen
If you find yourself facing an unresponsive touchscreen on your iPhone, restarting the device can often resolve the issue. However, restarting can be a challenge when the touchscreen isn’t working. Don’t worry, though, as there are several troubleshooting steps you can take to get your iPhone up and running again.
Solution 1: Force Restart your iPhone
One of the first steps to try is a force restart. This method can help resolve minor software glitches that may be causing the touchscreen to become unresponsive. Here’s how to perform a force restart:
- On iPhone X or later: Quickly press and release the Volume Up button, then quickly press and release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
- On iPhone 8 or earlier: Press and hold the Power button (located on the right side or top of the device) and the Home button (located on the front bottom of the device) simultaneously. Keep holding both buttons until the Apple logo appears.
After performing a force restart, check if the touchscreen is now responsive. If not, move on to the next solution.
Solution 2: Restart iPhone using AssistiveTouch
If the physical buttons on your iPhone are also unresponsive, you can use the built-in AssistiveTouch feature to restart your device. Follow these steps:
- Go to “Settings” on your iPhone.
- Tap “Accessibility” and then select “Touch” from the list.
- Toggle on the “AssistiveTouch” option.
- A circular icon will appear on your screen. Tap it and then tap “Device”.
- In the Device menu, tap “Restart”.
This will initiate a restart of your iPhone using the AssistiveTouch feature. Once the device restarts, check if the touchscreen is functioning properly. If the issue persists, it’s time to try the next solution.
Solution 3: Reset iPhone Settings to Fix Touchscreen Issue
If the touchscreen still doesn’t respond, resetting your iPhone settings can help resolve more complex software issues that may be causing the problem. Here’s how:
- Go to “Settings” on your iPhone.
- Tap “General” and then scroll down and select “Reset”.
- Choose “Reset All Settings” and enter your passcode if prompted.
- Confirm the reset by tapping “Reset All Settings” again.
Remember, resetting your iPhone settings will erase any personalized preferences and settings, so make sure to backup your data beforehand. Once the reset is complete, test the touchscreen to see if it’s working correctly.
Solution 4: Update or Restore iPhone through iTunes
If none of the above solutions work, it might be necessary to update or restore your iPhone using iTunes. Follow these steps:
- Connect your iPhone to a computer with iTunes installed.
- Launch iTunes, and if prompted, enter your device passcode or choose “Trust This Computer”.
- Select your iPhone when it appears in iTunes.
- If an update is available, click on “Check for Update” and follow the on-screen instructions to update your device.
- If the update doesn’t resolve the touchscreen issue, you can try restoring your iPhone. Click on “Restore iPhone” and follow the prompts to restore your device to factory settings.
Keep in mind that restoring your iPhone will erase all data, so it’s crucial to have a backup beforehand. After the update or restore process is complete, check if the touchscreen is now responsive.
If you’ve tried all the troubleshooting steps and your iPhone’s touchscreen is still unresponsive, it may indicate a hardware problem. In this case, it’s recommended to contact Apple Support or visit an authorized service center to get further assistance and potential repairs.
Solution 1: Force Restart your iPhone
If your iPhone’s touchscreen is unresponsive and you need to restart it, performing a force restart is often the best solution. This method works by forcefully resetting the device’s hardware, allowing it to start fresh and resolve any temporary glitches.
To force restart your iPhone, follow these simple steps:
- For iPhone X or later models: Press and quickly release the volume up button. Then, press and quickly release the volume down button. Finally, press and hold the side button until the Apple logo appears.
- For iPhone 8 Plus or earlier models: Press and hold the power button (also known as the side or top button) along with the home button together until you see the Apple logo on the screen.
Once the force restart is initiated, your iPhone will shut down and automatically power back on. This method can help resolve minor software issues that may be causing the screen to freeze or become unresponsive.
Note that force restarting your iPhone will not erase any data or settings, so you don’t have to worry about losing any important information. However, if your touchscreen issue persists after the force restart, you may need to try other troubleshooting methods or seek professional assistance.
Solution 2: Restart iPhone using AssistiveTouch
If your iPhone’s touchscreen isn’t working and you’re unable to perform a force restart, you can use the AssistiveTouch feature to restart your device. AssistiveTouch is a built-in accessibility feature that creates a virtual button on your screen, allowing you to perform various functions without using the physical buttons.
Here’s how you can restart your iPhone using AssistiveTouch:
- Go to your iPhone’s Settings.
- Tap on “Accessibility.”
- Scroll down and select “Touch.”
- Under the “Physical and Motor” section, tap on “AssistiveTouch.”
- Toggle the switch next to “AssistiveTouch” to turn it on.
- A floating button will appear on your screen. Tap on it to open the AssistiveTouch menu.
- Tap on “Device.”
- From the options presented, tap on “More,” which is represented by three dots.
- Finally, tap on “Restart” to initiate the restart process.
After tapping on “Restart,” your iPhone will go through the usual shutdown and startup process. This should help resolve any issues with the touchscreen not responding. Once the restart is complete, check if the touchscreen is functioning properly.
It’s important to note that using AssistiveTouch is an alternative method to restart your iPhone when the touchscreen is unresponsive. If the issue persists after the restart, you may need to consider other troubleshooting options or seek assistance from an authorized service center.
Solution 3: Reset iPhone Settings to Fix Touchscreen Issue
If your iPhone’s touchscreen is still unresponsive after trying the first two solutions, you may need to reset your iPhone settings. This process will not erase any of your data, but it will reset all of your iPhone’s settings to their default values. Here’s how you can do it:
1. Open the “Settings” app on your iPhone and scroll down to find the “General” section.
2. Tap on “General” and then scroll down to the bottom of the page to find the “Reset” option.
3. In the “Reset” menu, you will see various options. Select “Reset All Settings”.
4. A warning message will appear, stating that this action will reset all settings. Confirm your choice by entering your iPhone passcode.
5. Your iPhone will then start the reset process. This may take a few minutes, and your device may restart multiple times during the process.
6. Once the reset is complete, your iPhone will boot up with the default settings. Check if the touchscreen is now responsive.
If the touchscreen is still not working, you may need to consider other solutions or contact Apple Support for further assistance. Resetting the iPhone settings is a common troubleshooting step that can resolve various software-related issues, including unresponsive touchscreens.
Solution 4: Update or Restore iPhone through iTunes
If your iPhone touchscreen is still not responding even after force restarting and using AssistiveTouch, it may be necessary to update or restore your device through iTunes. This process can help resolve any software issues that may be causing the touchscreen to malfunction.
To update or restore your iPhone through iTunes, follow these steps:
- Make sure you have the latest version of iTunes installed on your computer. You can download it from the Apple website if needed.
- Connect your iPhone to your computer using the USB cable that came with it.
- Open iTunes on your computer. If prompted for a passcode or to “Trust This Computer,” follow the on-screen instructions.
- Select your iPhone when it appears in iTunes. You may need to click on the iPhone icon located in the upper left corner of the iTunes window.
- In the Summary tab, click on the “Check for Update” button. If there is a newer version of iOS available, iTunes will prompt you to download and install it.
- If the touchscreen issue persists even after updating to the latest iOS version, you may need to restore your iPhone.
- In the Summary tab, click on the “Restore iPhone” button. This will erase all the data on your device and install a fresh copy of iOS.
- Follow the on-screen instructions to complete the restoration process. Make sure to keep your iPhone connected to your computer until the process is complete.
It’s important to note that restoring your iPhone will wipe all data from your device, so make sure you have a backup of your data before proceeding with this step. Once the restoration is complete, you can either set up your iPhone as new or restore from a backup.
If the touchscreen issue still persists after updating or restoring your iPhone through iTunes, it may be a hardware problem, and you should consider contacting Apple Support or visiting an authorized service center for further assistance.
Conclusion
In conclusion, dealing with a non-responsive touchscreen on your iPhone can be a frustrating experience. However, there are several methods you can try to restart your iPhone and potentially resolve the issue. Start by performing a force restart by holding down the power and volume buttons. If that doesn’t work, you can try connecting your iPhone to a computer and using iTunes to perform a restore. Alternatively, you can also try a software reset through the Settings app. If none of these methods work, it may be time to seek professional assistance or visit an authorized service center. Remember, it’s always a good idea to regularly back up your device, as a restore could result in the loss of data. We hope that this article has provided you with the necessary information and solutions to restart your iPhone when the touchscreen is not working.
FAQs
Q: How do I restart my iPhone if my touchscreen isn’t working?
A: If you’re unable to use the touchscreen on your iPhone, there is still a way to restart it. Simply follow these steps:
- Press and hold the Sleep/Wake button (located on the top or side of your iPhone) and the Volume Down button (located on the side of your iPhone) simultaneously.
- Continue holding both buttons until the Slide to Power Off slider appears on the screen.
- Release both buttons and slide the power off slider to the right to turn off your iPhone.
- Wait for a few seconds, then press and hold the Sleep/Wake button again until the Apple logo appears, indicating that your iPhone is restarting.
- Your iPhone should now restart and the touchscreen should hopefully start functioning properly.
Q: Why isn’t my iPhone touchscreen working?
A: There could be several reasons why your iPhone touchscreen is not working. It could be due to a software glitch, a physical damage to the touchscreen, or a faulty display. In such cases, it is recommended to try the following troubleshooting steps:
- Make sure your hands and the screen are clean and dry.
- Restart your iPhone by following the steps mentioned above.
- Update your iPhone to the latest iOS version.
- If the issue persists, consider contacting Apple support or visiting an authorized service center for further assistance.
Q: Can I fix a non-responsive iPhone touchscreen at home?
A: In some cases, you may be able to fix a non-responsive iPhone touchscreen at home by following these steps:
- Restart your iPhone by pressing and holding the Sleep/Wake button and the Volume Down button simultaneously, as mentioned earlier.
- Check for any software updates and install them if available.
- If the issue is related to a specific app, try uninstalling and reinstalling it.
- If none of these steps fix the issue, it is best to seek professional help to avoid causing any further damage.
Q: How much does it cost to repair an iPhone touchscreen?
A: The cost of repairing an iPhone touchscreen can vary depending on several factors, such as the model of your iPhone, the extent of the damage, and whether you have AppleCare+ coverage. Apple offers a range of repair options, including out-of-warranty repairs and AppleCare+ coverage. It is recommended to contact Apple directly or visit an authorized service center for an accurate quote and further assistance.
Q: Can a screen protector affect the sensitivity of an iPhone touchscreen?
A: Yes, a screen protector can affect the sensitivity of an iPhone touchscreen. Poor quality or improperly installed screen protectors can create a barrier between your finger and the screen, resulting in reduced touch sensitivity. To ensure optimal touchscreen performance, it is recommended to use a high-quality screen protector specifically designed for your iPhone model and follow the installation instructions carefully.
