To connect your Fitbit scale to new wifi, you need to either use the browser-based setup flow for the original Aria or the Fitbit app for the Aria 2. This process is necessary whenever you change your network name, password, router, or internet provider.
Before you connect your Fitbit scale to new wifi
Make sure you have a stable Wi‑Fi connection and know your Fitbit account email and password. Keep the scale and your Wi‑Fi router close to each other during the setup. You also need to know which Aria model you own, the original Aria uses a browser setup, while the Aria 2 uses the Fitbit app.
How to put your Fitbit scale into setup mode
This step is the same for both the original Aria and the Aria 2. Remove one battery from the scale, wait 10 seconds, then reinsert it.
Connect the original Fitbit Aria to new wifi
- Open a web browser on a computer, phone, or tablet and go to Fitbit.com/scale/setup/start.
- Click Get Started, then enter a name for the scale and your initials.
- Remove a battery, wait 10 seconds, and reinsert it to enter setup mode.
- Wait for the display to show 'Wi‑Fi is [your network name]' followed by 'Tap to change', then press firmly and briefly (less than a second) on the lower two corners of the scale with the palms of your hands until the display shows 'Setup active'.
- Follow the browser prompts to select your new network and enter the password. The browser setup is started specifically at Fitbit.com/scale/setup/start.
Connect the Fitbit Aria 2 to new wifi
- Open the Fitbit app on your phone or tablet.
- Go to the Today tab, tap the devices icon, then tap Aria 2.
- Select Wi‑Fi Network or Pair Scale to Different Network, then tap Next.
- Follow the on-screen instructions in the app to reconnect the scale to your new network.
iPhone and iPad: connect to the scale's temporary network
This network appears as "Aria" followed by 6 characters. After the scale shows 'SETUP ACTIVE', switch the phone, tablet, or computer to the scale’s Wi‑Fi network, then return to the browser and tap 'I’m Connected'. If your home network does not appear in the list, tap Refresh Networks. If it still does not appear, use Join Other Network to enter the network name and password manually. Enter the password carefully, Fitbit says it is case-sensitive, then tap Submit.
Troubleshooting Fitbit scale wifi problems
A blank screen or "Step on" means the scale is not in setup mode. If the display is blank, shows 'Step on', or only scrolls 'Tap to change', remove and reinsert the battery and repeat the setup process. If the scale still shows the old network name and 'Tap to change', remove and reinsert the battery and repeat setup mode. If your home network is not listed in the browser flow, use Refresh Networks or Join Other Network. If other devices in your home also cannot connect to the Wi‑Fi network, restart your router. For reliable Fitbit setup and pairing, always keep the scale and router nearby during the process.
Frequently Asked Questions
Do I need to reset my Fitbit scale to connect it to a new wifi network?
In most cases, you do not need to perform a factory reset. Simply putting the scale into setup mode by removing and reinserting the battery is sufficient. A factory reset is only required if you forgot the Wi‑Fi password and need to clear all saved network information.
What should I do if I forgot my Fitbit scale's wifi password?
If you forgot the Wi‑Fi password, you must perform a factory reset on the scale. This erases all saved network information. After the reset, set up the scale again using the steps above with the correct credentials.
How can I confirm my Fitbit scale is connected to the new wifi?
After completing the setup, the scale's display should show the new network name. You can also check the Fitbit app, under the device settings for your Aria or Aria 2, the connected network name will be listed. Data from your weigh-ins will begin syncing to your Fitbit account.
