To cancel your Spotify subscription, go to your Spotify account page on the web and open Manage your plan or Manage your subscription, then select Cancel subscription or Cancel plan and follow the confirmation prompts. This works only if Spotify bills your plan directly, and your Premium access stays active until the next billing date before switching to the free, ad-supported tier.
How to cancel Spotify subscription: The primary method
For plans billed directly by Spotify, the documented cancellation path is the Spotify account page on the web. This is the only method Spotify’s help pages confirm for direct-billed subscriptions.
- Sign in to your Spotify account page.
- Open Manage your plan or Manage your subscription.
- Select Cancel subscription or Cancel plan.
- Continue through the confirmation message.
- If prompted, review your plan details and the date your Premium access ends.
What happens after you cancel
Your Premium features remain active until the next billing date. After that, your account switches to the free, ad-supported tier. All your playlists, saved music, and library are retained, so you can still listen with occasional ads. You will not lose any of your personal content.
Cancelling a partner-billed subscription
If your Spotify plan is billed through a third party such as a mobile carrier or internet provider, you cannot cancel it directly on the Spotify website. To identify a partner-billed plan, check your account page under Manage your plan and look at the Payment section. If a partner is listed, use the partner contact link shown there to cancel. For partner-billed plans, Spotify says to use the contact link shown on your account page under Manage your plan and check Payment. This includes plans tied to carriers, and the process for canceling mobile orders and carrier service is handled entirely by that partner, not by Spotify.
Getting help from Spotify support
If the standard cancellation path does not work or you encounter issues, Spotify directs you to Message us from their support page. Spotify's support page says to Message us for help from customer service. Before contacting support, check your account page for plan and payment details, as Spotify points users there first. Spotify also points users to the account page for plan and payment details before cancelling. Customer service can assist with problems that prevent cancellation through the normal account page flow.
Frequently Asked Questions
Can I cancel Spotify Premium in the app?
Spotify’s documented cancellation method for directly billed subscriptions is the web account page, not the mobile app. The retrieved support pages do not describe an in-app cancel button for plans billed by Spotify. If the subscription was billed directly by Spotify, the documented path is still the web account page, not an in-app cancel button.
Will I get a refund if I cancel early?
Spotify does not typically provide refunds for canceling before the end of a billing cycle. Your Premium access continues until the next billing date, and you are not charged again after cancellation.
Can I still use Spotify after cancelling?
Yes. After cancellation, your account switches to the free, ad-supported plan. You keep your playlists, saved tracks, and library, and can listen with ads and limited features.
How do I know if my subscription is billed by Spotify or a partner?
On your Spotify account page, go to Manage your plan and check the Payment section. If a partner name appears, your plan is billed through that third party and must be cancelled through their contact link.
What if I subscribed through Apple or Google?
Subscriptions purchased through the Apple App Store or Google Play Store are managed through those platforms’ subscription settings, not through the Spotify website.
