To cancel a Cricket phone plan, you have two options: stop paying and let the account expire after 60 days, or port your number to a new carrier for immediate cancellation. The easiest way to cancel your Cricket phone plan is simply to not renew it, as Cricket's prepaid service automatically cancels if no payment is made within 60 days of your last pay date.
Stop payment to cancel Cricket service
If you want to cancel your Cricket phone plan without contacting anyone, simply stop making payments. Do not renew your plan. Cricket's official policy states that if you do not pay within 60 days of your last pay date, the account is automatically canceled. Be aware that after 60 days, your phone number is lost. This method requires no action on your part beyond letting the prepaid balance run out.
Port your number out to cancel immediately
If you need immediate cancellation, porting your phone number to another carrier is the fastest documented method. According to Cricket's terms and conditions, porting your number out automatically cancels Cricket service for that line. This process happens when you activate service with a new carrier and request to transfer your existing Cricket number. The cancellation is effective the moment the port completes, with no further steps needed on Cricket's side.
How to keep your Cricket phone number
To retain your phone number when canceling your Cricket phone plan, you must pay within 60 days of your last pay date. Cricket's support page confirms that paying within this window keeps your number active. If you miss the 60-day window, the account is canceled and the number is released. Porting your number to a new carrier before the 60 days expire is another way to keep it, as the transfer preserves the number on the new network.
Contact Cricket support for cancellation help
If you need assistance with cancellation, Cricket offers two official support channels. You can use the chat feature on Cricket's website or call 1-800-CRICKET (274-2538). These options are useful if you have questions about your account status or need help understanding the cancellation process. Cricket's terms state you may cancel or terminate services at any time, and support can confirm your account's specific status, especially when canceling mobile orders and carrier service. Cricket's terms also state you may cancel or terminate Cricket services at any time.
Frequently Asked Questions
Can you cancel Cricket online?
The only documented online method is to stop payment and let the account expire.
Can you cancel in the app?
There is no in-app cancellation option confirmed by Cricket.
How long before the number is lost?
Cricket's support page says you must pay within 60 days of your last pay date to keep your number. After 60 days without payment, the account is canceled and the number is released.
Does porting out cancel the plan?
Yes. Cricket's retrieved terms state that porting your number out automatically cancels Cricket service for that number. No separate cancellation request is needed.
Are there fees for canceling?
Since Cricket is a prepaid service, there are no early termination fees. The only cost is any unpaid balance on your account. If you stop paying, service ends after 60 days with no additional charges.
