How To Check My Balance On My AT&T Phone

To check my balance on my AT&T phone, you can use one of three AT&T-documented methods: dial a star code from your phone's dialer, use the myAT&T app, or sign in online. It helps to know the difference between checking a bill balance (what you owe) and a usage balance (remaining talk, text, and data).

Dial a star code for your balance

AT&T provides star codes that send your balance by text message. Open your phone's dialer and enter the code as if making a call.

1. For your account balance, next bill due date, and last payment received, dial *225# (*BAL#). In Spanish, dial *725# (*SAL#).
2. For data and messaging balances, dial *3282# (*DATA#). In Spanish, dial *3286# (*DATO#).
3. Press the call button. AT&T sends the requested balance by text message.

Use the myAT&T app

To get the myAT&T app, text ATTapp to 556699 and AT&T will send a download link. Once installed and signed in, you can check plan details and understand your bill using the Ask Andi feature.

1. Open the myAT&T app and go to the Home screen.
2. Scroll to Need Help? and tap Ask Andi.
3. Ask Andi can help with account tasks like understanding your bill and checking plan details.

Call AT&T for your prepaid balance

For AT&T Prepaid accounts, you can hear your account balance and expiration date by phone.

1. Dial 800.901.9878 or 611 from your AT&T wireless phone.
2. When prompted, say “Balance and payments”.
3. Follow the prompts and say “Check balance” to hear your account balance and expiration date.

Sign in to the AT&T website

You can check your balance online by signing in with your AT&T ID and password.

1. Go to the AT&T website and sign in with your AT&T ID and password.
2. For postpaid accounts, check the Account activity section on the bill page to see your bill balance.
3. For AT&T Prepaid, sign in to myAT&T and check your balance there.

Frequently Asked Questions

Does the myAT&T app have a universal balance button?

No. Use the Ask Andi feature from the Home screen's Need Help? section to check plan details and understand your bill.

Do the star codes work on all AT&T phones?

They should work on any AT&T wireless phone when dialed like a regular call.

What is the difference between checking a postpaid and prepaid balance?

For postpaid accounts, you check your bill balance online in the Account activity section. For AT&T Prepaid, you can check your balance online in myAT&T or by calling 800.901.9878 or 611 and following the voice prompts.

Can I check my balance without an internet connection?

Yes. Dial *225# for your account balance or *3282# for data and messaging balances. AT&T sends the information by text message, so no data connection is needed.

How do I check my balance in Spanish?

For account balance, dial *725# (*SAL#). For data and messaging balances, dial *3286# (*DATO#). The balance arrives by text message.

For the wider topic, see checking data usage and balance.