How To Set Up Jitterbug Flip Phone

To set up Jitterbug flip phone, you must first activate it by creating a Lively account online at Lively.com/Activate or by calling 1-888-900-1367. Online activation costs $25, while activating over the phone with an agent costs $35.

Before you begin: how to activate your Jitterbug flip phone

Activation is the mandatory first step. You cannot use the phone without a Lively account. Go to Lively.com/Activate or call 1-888-900-1367. Once your account is active, proceed with the physical setup.

Step 1: Unboxing and assembling the phone

Open the box and remove all contents. You should find the Jitterbug flip phone, a battery, a charger, and a quick start guide. Insert the battery by aligning the metal contacts and gently pushing it into place until it clicks. Connect the charger to the phone’s charging port and plug it into a wall outlet. Allow the phone to charge fully before first use.

Step 2: Inserting the SIM card

Remove the back cover by sliding it downward or unlatching it. Locate the slot labeled “SIM card.” Take the SIM card provided by your service provider and insert it with the gold contacts facing down, aligning them with the contacts in the slot. Secure the back cover by pressing it until it snaps into place.

Step 3: Powering on and completing initial setup

1. Press and hold the red power button on the right side of the phone until the screen lights up.
2. Use the keypad to enter the date and time, then press “OK.”
3. Select your language preference using the navigation keys and press “OK.”
4. Follow the on-screen prompts to set up your network connection and basic settings.
5. If prompted, enter the SIM PIN (default provided by your carrier).
6. Create or log in to your Lively account to complete setup.

Step 4: Setting up Wi-Fi calling for better coverage

Wi-Fi calling can improve call quality and coverage by using your Wi-Fi network instead of cellular towers. To enable it, from the Main Menu, select "More Apps" > "Settings" > "Wireless & Networks" > "Wi-Fi Calling" > "Turn on". You must enter the address where emergency services should be sent if you call 9-1-1, using the U.S. Postal Service recognized format.

Step 5: Using Lively Voice for hands-free commands

Lively Voice allows you to make calls and send texts using voice commands. Press the “Mic” button on the keypad and speak your command, such as “Dial Bob Smith” or “Text Betty Smith.” An option in the phone's settings allows "listen on open," where Lively Voice automatically starts listening for a command when the phone is opened.

Step 6: Adding your most important contacts

1. Open the contacts menu by pressing “Menu” and navigating to “Contacts” or “Address Book.”
2. Select “Add New” or “New Contact.”
3. Enter the contact’s name using the keypad. Press each key repeatedly until the desired letter appears.
4. Enter the contact’s phone number, including the area code.
5. Select “Save” or “Done” to store the contact.
6. Repeat for additional contacts.

Step 7: Making and receiving your first phone call

1. Press the “Yes” button to open the phone app.
2. Navigate to “Dial” and press “Yes.”
3. Enter the phone number using the keypad and press “Yes” to call.
4. To end the call, press the “End” button.
5. To answer an incoming call, press “Yes.” To decline, press “No.”
6. Adjust call volume using the up and down arrow keys. Press the speakerphone button for hands-free conversation.

Step 8: Sending and reading text messages

1. From the home screen, press “Menu” and select “Messages.”
2. Select “Create New Message” and press “Yes.”
3. Enter the recipient’s phone number using the keypad and press “Yes.”
4. Compose your message by pressing number keys to cycle through letters; press “Yes” after each character.
5. Press “Options” to access additional features, then press “Send” and “Yes” to send.
6. To read a received message, press “Yes” when the notification appears. Use navigation buttons to scroll.
7. To reply, press “Options,” select “Reply,” compose your response, and send.

For those interested in using basic flip phones, the Jitterbug Flip offers a straightforward experience with large buttons and a clear display, making it ideal for seniors or anyone seeking simplicity.

Frequently Asked Questions

Can I use a Jitterbug Flip phone with any cellphone carrier?

No, the Jitterbug Flip phone is designed to work exclusively with Lively (formerly GreatCall) and cannot be used with other carriers.

How do I set up voicemail on the Jitterbug Flip phone?

Press and hold the 1 key on the dial pad to connect to the voicemail system, then follow the prompts to set up your greeting and access messages.

Is the Jitterbug Flip phone compatible with hearing aids?

Yes, it has an M4/T4 hearing aid rating, meeting FCC standards for compatibility and ensuring clear sound for users with hearing loss.

What is the 5Star button on the Jitterbug Flip phone?

The 5Star button is a dedicated emergency response button that connects you to a certified agent who can provide immediate assistance when pressed and held.