A Jitterbug phone is a simplified mobile phone designed specifically for seniors, offering a choice between the Jitterbug Flip2 and the Jitterbug Smart5. Before signing up, you need to know which model fits your loved one's comfort with technology, the available health and safety features, and the simple activation process.
What is the Jitterbug phone and who is it for?
The Jitterbug phone is Lively's line of simplified phones for seniors who find modern smartphones overwhelming. It eliminates complex menus and focuses on essential functions like calling, texting, and emergency access. The line currently offers two models: the Jitterbug Flip2, a basic flip phone, and the Jitterbug Smart5, a simplified smartphone with a touchscreen.
Jitterbug phone models: Flip2 vs. Smart5
Choosing between the two models depends on whether the user prefers a traditional flip phone or is comfortable with a touchscreen. The Jitterbug Flip2 features a large screen, big buttons, a powerful speaker, one-touch speed dial, a dedicated Urgent Response button, Amazon Alexa, a magnifier, and a flashlight. It is ideal for seniors who want a simple device for calls and texts without internet browsing or app downloading. The Lively Flip (Jitterbug Flip) does not allow internet browsing or downloading new apps, but integrates Amazon Alexa for music, podcasts, and news. The Jitterbug Smart5 is an Android smartphone with a large 6.75-inch screen, big text, an intuitive list-based menu, a 50MP camera, 128GB storage, Wi-Fi, Google Assistant, and supports apps from the Google Play Store. It is suited for seniors who want to take photos, video chat, and occasionally use apps while still having a simplified interface. The original Jitterbug Smart2 model featured a 3,000 mAh battery, 2 GB RAM, 16 GB internal memory, and a 13 MP rear camera; its 2 GB RAM might not be sufficient for running additional apps from the Google Play Store. Jitterbug phones are hearing aid compatible.
Jitterbug phone plans and pricing
Lively bundles talk, text, and data plans with its Jitterbug phones. Plans vary by model and usage needs, and pricing is subject to change. For current pricing, check the official Lively website. The original article listed specific plan pricing and allowance tiers: Text Plans were $3/month for 500 texts and $5/month for 1000 texts; Talk Plans were $14.99/month for 250 minutes; Data Plans were $2.49/month for 100 MB; and Unlimited Talk/Text/Data was $59.99/month. The key takeaway is that you cannot use a Jitterbug phone without an active Lively plan, and all plans are month-to-month with no long-term contract.
Health and safety features on a Jitterbug phone
Both the Flip2 and Smart5 offer optional health and safety packages that can be added for a monthly fee. These features include:
- Urgent Response: A dedicated button that instantly connects the user to first responders in an emergency.
- Urgent Care: 24/7 access to health professionals for medical advice and prescriptions, even without insurance.
- Brain Games: Mental exercises designed to help keep memory sharp.
- GreatCall Link: An app that lets family members track the phone's activity, such as when Urgent Response is used.
- Personal Operator: A virtual assistant reached by dialing zero, ready to help with tasks like booking a ride.
The original article mentioned three plan tiers (Basic, Preferred, Ultimate) with different feature inclusions, but those specific prices and tier names are not in the verified facts. The verified facts confirm that these are optional features available through a separate monthly purchase.
How to activate your Jitterbug phone
Activation can be completed in two ways. Follow these steps:
- Go to lively.com/activate on a computer or other device.
- Alternatively, call Lively's Retail Activations team at 800-397-0588.
- Have your device's IMEI or serial number, basic address, and billing information ready.
- If you want to keep your existing phone number, do not cancel your old service until the number transfer is complete.
Activation assigns a mobile number to the phone and gets it fully working. There is a $35 one-time activation fee.
Jitterbug service coverage and return policy
Jitterbug service uses Verizon's nationwide network, providing reliable coverage across the United States. The Jitterbug Smart5 offers fast, reliable nationwide 5G coverage and Wi-Fi calling for improved call quality. As an MVNO on Verizon, service downtime may occasionally occur due to network prioritization. Lively offers a 30-day return policy for products purchased directly from them, provided the item is in "like new" condition and in its original packaging. A $10.00 restocking fee may apply.
Frequently Asked Questions
Can you transfer an existing phone number to a Jitterbug phone?
Yes, you can transfer your existing phone number to Lively during activation. The transfer is free, but it may not be immediate, so a temporary number may be assigned. It is crucial not to cancel your old service until the transfer is complete.
Can you unlock a Jitterbug phone for use on another network?
Jitterbug phones are inherently unlocked for other carriers. However, key features like the Urgent Response button rely on Lively's service and will not work on another network. The number transfer is free but may not be immediate, so GreatCall may assign a temporary number.
Does Jitterbug require a long-term contract?
No. Jitterbug and Lively provide a no-contract phone plan. You are charged on a month-to-month basis and can cancel at any time.
What is the difference between using basic flip phones and the Jitterbug Flip2?
While using basic flip phones can be frustrating due to small buttons and poor sound, the Jitterbug Flip2 is designed specifically for seniors with large buttons, a powerful speaker, and a dedicated emergency button, making it much easier to use.
How do mobile phone basics apply to the Jitterbug Smart5?
Understanding mobile phone basics helps you appreciate how the Jitterbug Smart5 simplifies the experience. It uses a list-based menu instead of a cluttered grid, and big text makes reading notifications and apps straightforward.
What cell phone facts and usage tips should I know before buying a Jitterbug phone?
Key cell phone facts and usage tips include that the Smart5 supports 5G for fast data and Wi-Fi calling for better call quality indoors. For the Flip2, the magnifier feature can be used to read small labels, and the flashlight is handy for finding things in the dark.
