The Huawei P20 Pro is a high-performing and feature-packed device that has gained popularity among smartphone enthusiasts. However, like any other smartphone, it is not immune to its fair share of issues. From battery drain to camera malfunctions, these problems can be frustrating for users.
In this article, we will explore some of the most common problems faced by Huawei P20 Pro users and provide effective solutions to fix them. Whether you are struggling with software glitches, overheating, or connectivity issues, we’ve got you covered. By addressing these problems, you can enjoy a smooth and hassle-free experience with your Huawei P20 Pro.
Inside This Article
- Wi-Fi connectivity issues
- Battery Draining Quickly
- Camera not functioning properly
- Overheating Problem
- Conclusion
- FAQs
Wi-Fi connectivity issues
One of the most common problems faced by Huawei P20 Pro users is Wi-Fi connectivity issues. Poor Wi-Fi signal, frequent disconnections, or inability to connect to Wi-Fi networks can be frustrating. Here are some possible solutions to fix these issues:
- Check Wi-Fi signal strength: Ensure that you are within range of the Wi-Fi network and the signal strength is strong enough for a stable connection.
- Restart your device: Sometimes, simply restarting your Huawei P20 Pro can resolve temporary connectivity issues and reestablish a stable connection.
- Forget and reconnect to the network: Go to the Wi-Fi settings, select the problematic network, and choose the option to forget it. Then, reconnect to the network and enter the password again.
- Reset network settings: If the issue persists, you can try resetting the network settings. Go to Settings > System > Reset > Reset Network Settings. Note that this will delete saved Wi-Fi networks and their passwords, so you will need to reconnect to them.
- Update firmware: Make sure that your Huawei P20 Pro is running on the latest firmware version. Manufacturers often release software updates that address connectivity issues and enhance overall performance.
- Contact your internet service provider: If none of the above solutions work, it is possible that the issue lies with your internet service provider. Reach out to them and inquire if there are any known issues or if they can assist you in resolving the connectivity problem.
By following these steps, you should be able to troubleshoot and resolve Wi-Fi connectivity issues on your Huawei P20 Pro. If the problem persists, it may be necessary to seek assistance from Huawei customer support or visit an authorized service center for further assistance.
Battery Draining Quickly
One of the most common issues faced by Huawei P20 Pro users is the rapid draining of battery life. If you find yourself constantly reaching for the charger, don’t worry – there are steps you can take to mitigate this problem.
1. Check for battery-draining apps: Certain apps on your device may be consuming excessive power, even when you’re not actively using them. To identify these apps, go to Settings > Battery > Battery Usage and check which apps are consuming the most energy. If you notice any suspicious apps, consider uninstalling or disabling them to conserve battery life.
2. Reduce screen brightness: The high screen brightness on the Huawei P20 Pro can significantly impact battery life. Lowering the brightness level or enabling auto-brightness can help conserve power. You can adjust the brightness settings by navigating to Settings > Display > Brightness.
3. Limit background app refresh: Background app refresh allows certain apps to update their content even when they are not actively in use. While convenient, this feature can drain your battery. To disable background app refresh, go to Settings > Apps & notifications > App info > select the app > Battery > Background restriction.
4. Optimize battery usage: The Huawei P20 Pro offers a built-in Battery Optimization feature that helps maximize battery life. To access this feature, go to Settings > Battery > App launch and select the apps for which you want to enable or disable automatic management. Enabling this feature will prevent unnecessary battery usage by apps running in the background.
5. Update your software: Huawei regularly releases software updates that include bug fixes and optimizations. Updating your device’s software can address any battery-related issues that may exist. To check for software updates, go to Settings > System > Software update.
6. Use power-saving mode: The Huawei P20 Pro has a power-saving mode that can be enabled to extend battery life. This mode restricts certain features and reduces performance to conserve energy. To enable power-saving mode, go to Settings > Battery > Power Saving Mode.
By following these steps, you can effectively tackle the battery draining issue on your Huawei P20 Pro and enjoy longer-lasting battery life. If the problem persists, it is recommended to contact Huawei customer support for further assistance.
Camera not functioning properly
The camera is one of the key features of the Huawei P20 Pro, but sometimes users may experience issues with its functionality. Here are some common problems you might encounter and how to fix them.
1. Blurry Images: If your photos are turning out blurry, it could be due to a few reasons. First, make sure that the camera lens is clean and free from any smudges or scratches. You should also check your camera settings to ensure that the focus is set correctly. If the problem persists, try restarting your phone or updating the camera software.
2. Camera App Crashes: If the camera app keeps crashing or freezing, it can be frustrating. One possible solution is to clear the cache of the camera app. Go to the app settings, find the camera app, and clear its cache. If the issue continues, try force quitting the app or restarting your phone. You can also check for any available software updates for your phone.
3. Noisy or Grainy Photos: If your photos have excessive noise or graininess, it could be due to the camera settings. Make sure the ISO and exposure settings are appropriate for the lighting conditions. If the issue persists, you can try using a third-party camera app that allows more manual control over the settings or consider adjusting the noise reduction settings in the camera app.
4. Flash Not Working: If the flash on your Huawei P20 Pro is not functioning properly, there are a few troubleshooting steps you can try. First, make sure that the flash is enabled in the camera settings. If it is enabled and still not working, try restarting your phone or updating the camera software. If the issue continues, there may be a hardware problem, and you should contact Huawei customer support for further assistance.
5. Auto-Focus Issues: If the auto-focus of your camera is not working as expected, it can lead to blurry or out-of-focus photos. One quick solution is to tap on the screen to manually select the focus point. If this doesn’t solve the issue, try cleaning the camera lens or restarting your phone. You can also check for any software updates that may have addressed the auto-focus issue.
Remember, if you’re still experiencing camera issues with your Huawei P20 Pro, it’s always a good idea to reach out to Huawei customer support for more specific troubleshooting steps or possible repairs.
Overheating Problem
One common issue that Huawei P20 Pro users may encounter is overheating. This is particularly frustrating as it can affect the performance of the device and lead to discomfort when holding the phone. Fortunately, there are several steps you can take to resolve this problem:
1. Check for Background Apps:
One of the main reasons for overheating is the presence of too many background apps running simultaneously. To resolve this issue, go to the settings of your Huawei P20 Pro and navigate to the “Apps” or “Applications” section. From there, you can manually close any unnecessary apps running in the background, which will help reduce the strain on your device’s processor and prevent overheating.
2. Avoid Overcharging:
Overcharging your phone can also contribute to overheating. Make sure to unplug your Huawei P20 Pro from the charger once it reaches 100% battery capacity. This will prevent excessive heat generated by the charging process, thus reducing the chances of overheating.
3. Limit Display Brightness:
Another factor that can cause your P20 Pro to overheat is high display brightness. By reducing the screen brightness to a more moderate level, you can prevent excessive heat buildup. To adjust the display brightness, swipe down from the top of the screen to access the notification panel. From there, locate the brightness slider and move it to a lower setting.
4. Update Software:
Keeping your Huawei P20 Pro’s software up to date is essential for maintaining optimal performance and preventing overheating. Software updates often include bug fixes and performance improvements that can help solve overheating problems. To check for updates, go to the settings menu, then tap on “System” and select “Software updates”. If an update is available, follow the on-screen prompts to install it.
5. Remove Unused Apps and Files:
Having too many unused apps and files on your smartphone can take up valuable storage space and cause your device to work harder, leading to overheating. Take some time to uninstall any apps you no longer use and delete unnecessary files. To do this, go to the settings, select “Apps” or “Storage”, and then choose the apps or files you want to remove.
By following these steps, you should be able to mitigate the overheating issue on your Huawei P20 Pro. However, if the problem persists or worsens, it is recommended to contact Huawei customer support for further assistance.
Conclusion
In conclusion, the Huawei P20 Pro is undoubtedly a powerful and feature-rich smartphone. However, like any other device, it is not immune to issues and glitches. By familiarizing yourself with the common problems associated with this phone and implementing the suggested solutions, you can overcome any obstacles that may arise.
Whether it’s dealing with battery drain, connectivity issues, or software problems, this article has provided you with comprehensive guidance on how to address them effectively. Remember to keep your device updated, optimize your settings, and seek professional assistance if necessary.
By taking proactive measures and maintaining your device regularly, you can ensure a smooth and enjoyable experience with your Huawei P20 Pro. So, don’t let these common problems discourage you, because with the right approach, your Huawei P20 Pro will continue to be your trusted companion for all your mobile needs.
FAQs
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Q: Why is my Huawei P20 Pro battery draining so quickly?
A: There are a few reasons why your Huawei P20 Pro may be experiencing fast battery drain. One common cause is having too many apps running in the background. Try closing unnecessary apps or use the power-saving mode to conserve battery. -
Q: How do I fix a frozen screen on my Huawei P20 Pro?
A: If your Huawei P20 Pro becomes unresponsive or the screen freezes, try pressing and holding the power button and volume up button together for about 10 seconds until the device restarts. This should resolve any software issues causing the frozen screen. -
Q: Why is my Huawei P20 Pro not connecting to Wi-Fi?
A: If your Huawei P20 Pro is having trouble connecting to Wi-Fi, first check if the Wi-Fi router is functioning properly. If it is, try forgetting the network on your phone and then reconnecting to it. You can also restart your phone or perform a factory reset if the issue persists. -
Q: How can I fix low call volume on my Huawei P20 Pro?
A: If the call volume on your Huawei P20 Pro is too low, try adjusting the volume during a call using the volume buttons on the side of the device. You can also check if there is any debris or dust blocking the microphone or speaker of your phone and clean it if necessary. -
Q: What should I do if my Huawei P20 Pro keeps restarting by itself?
A: If your Huawei P20 Pro keeps restarting on its own, try performing a soft reset by holding down the power button and volume up button for about 10 seconds until the device restarts. If the problem persists, you may need to perform a factory reset or seek professional assistance.
