Are you looking to unshare data on your Glo network without knowing the number involved? Look no further, as we have you covered! Glo, one of Nigeria’s leading telecommunications providers, offers a useful service that allows customers to share data with their friends and family. However, there may come a time when you want to revoke that shared data without knowing the specific number it was shared with. In this article, we will guide you through the process of unsharing data on Glo, even if you don’t have the recipient’s number at hand. So, let’s dive in and discover how to effectively unshare your data on Glo without the need for the recipient’s number!
Inside This Article
- Overview
- Method 1: Using USSD Code
- Method 2: Using Glo Selfcare Portal
- Method 3: Contacting Glo Customer Service
- Conclusion
- FAQs
Overview
Are you a Glo subscriber who has recently shared your data with someone but now wants to revoke that sharing? Perhaps you have forgotten the number with whom you shared your data, and you’re unsure how to unshare it. Well, fret not! In this article, we will walk you through the process of unsharing data on Glo without knowing the number.
Glo, one of the leading telecommunications companies in Nigeria, allows its users to share data with friends, family, or colleagues. However, situations may arise where you need to stop sharing your data with someone, but you don’t have the recipient’s number handy. Fortunately, Glo offers a few methods to help you unshare your data seamlessly.
In the following sections, we will outline three different methods you can use to unshare your data on Glo without knowing the recipient’s number. Whether you prefer using USSD codes, accessing the Glo Selfcare portal, or contacting Glo customer service, we have got you covered. So, without further ado, let’s jump right in!
Method 1: Using USSD Code
If you’re looking to unshare data on Glo without knowing the number, you can easily accomplish this using the USSD code method. Glo provides a simple and straightforward process for unsharing data without requiring you to know the specific number you shared it with.
To get started, follow these steps:
- Dial the USSD code. On your Glo line, dial *127*02#.
- A pop-up message will appear on your screen, asking you to confirm the unsharing process.
- Press the reply button or the number indicating your desired choice to proceed.
- After confirming, the system will disconnect the data sharing with all numbers you have shared it with.
Using the USSD code is a quick and convenient way to unshare data on Glo, even if you don’t remember the specific number you shared it with. This method saves you time and effort, allowing you to easily manage your data sharing preferences on the go.
Remember, the USSD code method will unshare data from all numbers you shared it with, so make sure to double-check your decision before confirming the unsharing process. If you want to unshare data selectively, you might consider using a different method, which we will discuss in the next sections.
Method 2: Using Glo Selfcare Portal
If you’re a Glo subscriber looking to unshare data without knowing the number, you can also use the Glo Selfcare portal to manage your data sharing settings. The Glo Selfcare portal is a convenient online platform that allows you to have full control over your Glo mobile services.
To get started, follow these simple steps:
- Open your web browser and go to the Glo Selfcare portal by typing “selfcareportal.gloworld.com” in the address bar.
- On the Glo Selfcare portal homepage, click on the “Login” button located at the top right corner of the page.
- If you are a new user, click on the “Register” button and follow the instructions to create your Glo Selfcare account. If you are an existing user, enter your username and password to log in.
- Once logged in, navigate to the “Data Sharing” section, which can usually be found under the “Services” or “Manage Services” tab.
- Locate the option to “Unshare Data” or “Stop Sharing” and click on it.
- You may be prompted to enter the phone number or user ID of the person you want to unshare data with. If you don’t have this information, you can try using the contacts list or history in your phone to locate the number.
- Confirm your selection to unshare data, and you’re done! Your data sharing settings will be updated accordingly.
Using the Glo Selfcare portal to unshare data gives you the flexibility and control you need to manage your data sharing preferences. It’s a convenient and user-friendly way to handle your Glo services without the need to contact customer service or remember specific phone numbers.
Note: Keep in mind that the steps to access and navigate the Glo Selfcare portal may vary slightly depending on the version of the portal or the device you are using. If you encounter any issues or difficulties, it’s always a good idea to reach out to Glo customer support for assistance.
Method 3: Contacting Glo Customer Service
If the previous methods did not work for you or if you are facing any difficulties in unsharing your data on Glo, you can reach out to Glo’s customer service for assistance. Their dedicated support team is well-equipped to help you with any issues you may be experiencing.
To contact Glo customer service, you can use any of the following methods:
1. Call the Glo customer service hotline: Dial 121 from your Glo line and follow the voice prompts to speak with a customer service representative. They will guide you through the process of unsharing your data and answer any questions you may have.
2. Visit a Glo retail store: If you prefer face-to-face assistance, you can locate the nearest Glo retail store and visit them in person. The store representatives will be able to provide you with the necessary guidance and support to unshare your data.
When contacting Glo customer service, it is recommended to have your Glo line details ready, such as your phone number and any relevant account information. This will help expedite the process and ensure that the customer service representative can assist you more efficiently.
Remember, Glo’s customer service is there to help you, so don’t hesitate to reach out to them if you need assistance with unsharing your data or any other concerns related to your Glo line.
In conclusion, knowing how to unshare data on Glo without knowing the number is a valuable skill for Glo users who want to manage their data effectively. By following the steps outlined in this article, Glo subscribers can easily navigate the process and regain control over their shared data.
Unsharing data on Glo can help users prevent unauthorized usage, avoid data depletion, and manage their data allocation efficiently. Whether you mistakenly shared your data or simply want to revoke access, the step-by-step instructions provided in this article offer a straightforward solution.
Take advantage of this knowledge to ensure that your data is secure and used only by you. With the ability to unshare data on Glo, you can maintain control over your data usage, minimize unnecessary expenses, and enjoy a seamless internet experience.
FAQs
1. How do I unshare data on Glo without knowing the number?
To unshare data on Glo without knowing the number, you can follow these steps:
- Dial *127*02# on your Glo line.
- Select “Manage Data Plan” from the displayed options.
- Choose “Unshare Data Plan.”
- Confirm the data plan you want to unshare.
- Enter the number you want to unshare the data plan from.
Once you complete these steps, the data plan will be unshared from the specified number.
2. Can I unshare data on Glo with multiple numbers at once?
No, currently, you can only unshare data on Glo with one number at a time. You will need to follow the unsharing process individually for each number you want to remove from the data plan.
3. Will unsharing data on Glo affect my remaining data balance?
No, unsharing data on Glo will not affect your remaining data balance. Your data balance will remain intact, and only the specific number you unshare the data plan from will no longer have access to it.
4. Is there a limit to how many numbers I can share data with on Glo?
Yes, Glo has a limit on the number of people you can share data with. You can share data with a maximum of five people and a minimum of one. Once you reach the maximum limit, you will need to unshare data from one of the numbers before adding another.
5. Can I unshare data on Glo without a PIN?
By default, Glo does not require a PIN to unshare data. However, if you have set up a PIN for data sharing, you will be prompted to enter it when you try to unshare data. If you don’t remember your PIN or haven’t set one up, you can contact Glo customer support for assistance.