Blocking calls with Consumer Cellular is done directly through your phone's built-in settings, not through your account. Whether you use an iPhone or Android, you can stop unwanted calls and spam in just a few taps.
How to block calls with Consumer Cellular on iPhone
Blocking a specific number on an iPhone is a quick process using the Phone app's Recents list. You can also go to your Recent Calls list.
- Open the Phone app and tap the Recents tab at the bottom.
- Find the number you want to block and tap the blue "i" icon next to it.
- Scroll down to the bottom of the contact details screen.
- Select "Block this Caller" and confirm your choice.
Once blocked, calls and texts from that number will not reach you. You can manage your blocked contacts list in Settings under Phone > Blocked Contacts.
How to block calls with Consumer Cellular on Android
Android devices offer two straightforward methods for blocking calls and numbers.
To block a specific number from your recent calls:
- Open the Phone app and go to the Recents tab.
- Press and hold the number you want to block.
- Select "Block/Report Spam" from the pop-up menu.
Alternatively, on some Android phones, you can tap the number in Recents, tap the three-dot menu icon, then tap "Block."
To enable native spam protection for all incoming calls:
- Open the Phone app and tap the three dots in the upper right corner.
- Select Settings.
- Look for an option related to Caller ID, spam protection, or Call settings.
- Ensure the feature is turned on to automatically identify and block known spam numbers.
How to block spam texts on Consumer Cellular
Spam texts can be just as annoying as spam calls. Here is how to handle them on both iPhone and Android.
On an iPhone, you can filter messages from unknown senders:
- Open the Settings app.
- Tap Messages.
- Scroll down to "Filter Unknown Senders" and toggle it on.
This separates texts from people not in your contacts into a separate list, reducing interruptions.
For both iPhone and Android users, you can forward suspicious SMS messages to 7726 (SPAM) free of charge. This reports the originating number to network security teams who can take action. Simply open the suspicious text, forward it to 7726, and delete the original message.
Use third-party apps for advanced call blocking
If you want more robust protection against robocalls and spam, third-party call-blocking apps offer advanced features. Consumer Cellular customers have found success with Hiya, Truecaller, and RoboKiller. Other recommended options include Callro (for Android), Nomorobo, and SpamHound SMS Spam Filter. These apps can automatically identify and block known spam numbers, provide caller ID for unknown numbers, and offer customizable block lists.
Other ways to reduce unwanted calls
Beyond blocking individual numbers and using apps, you can take proactive steps to reduce unwanted calls overall. Register your phone number on the National Do Not Call Registry at DoNotCall.gov to reduce legitimate telemarketing calls. Note that this does not block calls from political organizations, charities, surveys, or companies with whom you have an existing business relationship. If you suspect you have received a scam call, report it to the Federal Trade Commission (FTC) at donotcall.gov or by calling (888) 382-1222.
Frequently Asked Questions
Will blocking a number also block texts from that number?
Yes, on both iPhone and Android, blocking a caller typically also blocks SMS and iMessage texts from that number. The blocked sender will not receive a notification that they have been blocked.
Can I block all unknown or private numbers on Consumer Cellular?
Yes, you can enable a setting on your phone to silence or block calls from unknown or private numbers. On iPhone, go to Settings > Phone > Silence Unknown Callers.
Does Consumer Cellular offer its own call-blocking service?
Consumer Cellular does not offer a carrier-level call-blocking service. All call blocking is handled through your phone's built-in settings or third-party apps you install.
How do I unblock a number I previously blocked?
On iPhone, go to Settings > Phone > Blocked Contacts, swipe left on the number, and tap Unblock. On Android, open the Phone app, tap the three dots, go to Settings > Blocked numbers, and tap the X or remove icon next to the number.
Will forwarding spam texts to 7726 cost me anything?
No, forwarding spam texts to 7726 (SPAM) is free of charge for Consumer Cellular customers. Standard message rates do not apply to this reporting method.
