To cancel call forwarding on T-Mobile, dial ##004# from your phone and press the call button. This universal reset code cancels all types of call forwarding at once and returns your settings to default, making it the fastest way to cancel call forwarding T-Mobile offers.
How to cancel call forwarding on T-Mobile with short codes
T-Mobile’s documented method for canceling call forwarding uses short codes dialed directly from your phone. The most efficient option is the universal reset code ##004#, which disables every forwarding type simultaneously. For situations where you only need to stop a specific forwarding condition, T-Mobile provides individual codes for each type.
The fastest way: reset all call forwarding with ##004#
To cancel every active call forwarding rule and restore default settings:
- Open your phone’s dialer app.
- Enter
##004#. - Press the call button.
After a brief moment, you will see a confirmation message or hear a tone indicating that all call forwarding has been reset. This single code works regardless of which forwarding type was enabled.
Cancel specific types of call forwarding
If you prefer to disable only one forwarding condition, use the corresponding code:
- Unconditional forwarding (all calls): Dial
##21#and press call. This turns off forwarding for every incoming call regardless of your phone’s status. - No reply forwarding: Dial
##61#and press call. This stops forwarding when you do not answer after a set delay. The delay for no-reply forwarding can be changed to 5, 10, 15, or up to 30 seconds. - Unreachable forwarding: Dial
##62#and press call. This cancels forwarding when your phone is out of range or powered off. - Busy forwarding: Dial
##67#and press call. This disables forwarding when your line is engaged on another call.
What about T-Mobile's website or phone settings?
T-Mobile’s official support documentation does not provide a website, app, or device settings method for canceling call forwarding. The retrieved support page lists only the short codes above as the documented way to turn off forwarding. This means that options like canceling mobile orders and carrier service or navigating through Android or iPhone menus are not covered in T-Mobile’s official material for this task. If you use unlocked phones that work with T-Mobile WiFi calling, the same short codes apply, no separate settings path is documented.
Frequently Asked Questions
What is the fastest way to cancel all call forwarding on T-Mobile?
Dial ##004# and press the call button. This resets all forwarding to default in one step.
How do I turn off forwarding for unanswered calls?
Dial ##61# and press call to disable forwarding when you do not pick up.
How do I turn off forwarding when the phone is unreachable?
Dial ##62# and press call to stop forwarding when your phone is off or out of range.
How do I turn off forwarding when the line is busy?
Dial ##67# and press call to cancel forwarding during an active call.
Will canceling call forwarding affect my voicemail?
No, voicemail and call forwarding are separate features.
Can I cancel call forwarding remotely?
Yes, by dialing *#21# from any phone.
Is there a charge for canceling call forwarding on T-Mobile?
No. Canceling call forwarding is free and does not affect your plan or voicemail settings.
What if calls are still being forwarded after using the codes?
Confirm you dialed the correct code and pressed the call button. Restart your phone, then try again. If forwarding persists, contact T-Mobile customer support for assistance.
