How to Unlock Voicemail on Google Phone: Settings Path

Q: Where is voicemail in Google Phone?

Voicemail settings are located in More options > Settings > Voicemail within the Phone app. This is where you can access setup and carrier options.

To unlock voicemail on Google Phone, open the Phone app, tap More options (the three dots in the top right), then go to Settings > Voicemail. This is the exact, documented menu path to access and set up your voicemail, whether you are configuring it for the first time or need to enter your existing PIN.

How to unlock voicemail on Google Phone

The official setup path for voicemail in the Google Phone app is: More options > Settings > Voicemail. From this menu, you can manage all voicemail-related options. The carrier, not the app itself, provides the voicemail service, so the settings here connect you to that carrier’s system.

Where voicemail settings live in the Phone app

To find your voicemail settings, follow these steps:

Open the Phone app on your Android device.
Tap More options (the three vertical dots in the top-right corner).
Select Settings.
Tap Voicemail. The voicemail icon is typically an envelope or tape recorder symbol.

This is where all voicemail configuration happens. The only voicemail-related options explicitly listed here are under Advanced Settings: Service and Setup.

Setting up your voice mailbox

If you are setting up and managing voicemail for the first time, you need to configure your voice mailbox. From More options > Settings > Voicemail, tap Advanced Settings > Setup. This will initiate the setup process with your carrier, where you will be guided to record a greeting and create a PIN if required. The exact prompts you see depend on your mobile carrier, as they control the voicemail system.

Changing your voicemail carrier

If you need to switch which carrier handles your voicemail, go to More options > Settings > Voicemail > Advanced Settings > Service. This option lets you select a different carrier or voicemail provider.

What to do if you forgot your voicemail password

The Google Phone app does not have a built-in password reset menu. If you have forgotten your voicemail password, you must contact your mobile carrier directly. They can reset your PIN or provide instructions for recovering access to your voicemail inbox. The carrier handles all password management for the voicemail system.

Google Phone app vs. Google Voice: know the difference

It is important to distinguish between the Google Phone app and Google Voice, as they are separate services with different voicemail settings. The Google Phone app is the default dialer on many Android phones, and its voicemail settings are accessed through More options > Settings > Voicemail. Google Voice, a separate app for managing a virtual phone number, has its own voicemail path: open the Google Voice app, tap Menu at the top left, then Settings, and in the Voicemail section tap Voicemail greeting. If you are using Google Voice, do not follow the Phone app instructions for voicemail setup.

Frequently Asked Questions

Where is voicemail in Google Phone?

Voicemail settings are located in More options > Settings > Voicemail within the Phone app. This is where you can access setup and carrier options.

How do you set up voicemail on Google Phone?

Follow the on-screen prompts from your carrier to record a greeting and create a voicemail PIN.

How do you change the voicemail carrier?

Select the carrier or voicemail provider you want to use from the list.

How can I access my voicemail from another phone?

Dial your own phone number from another device. When your voicemail greeting begins, press the * (asterisk) or # (pound) key to interrupt it. You will then be prompted to enter your voicemail password to listen to your messages.

How to disable voicemail on a Google phone

To disable voicemail, contact your carrier customer service directly. The Google Phone app does not include an option to turn off voicemail; only your carrier can deactivate it on your line.