You can sign into Uber without phone access, but only through specific recovery paths. Uber requires phone verification to sign in, so if you have lost access to your phone number, you must use either the in-app "Changed your mobile number?" option or fill out a support form to regain account access.
Can you sign into uber without phone access?
If you cannot sign in because you no longer have the phone number or email address on the account, you must fill out a form for support to contact you. The only documented recovery paths require either updating your phone number through the app or contacting support directly.
What to do if you changed your mobile number
If you changed your mobile number but still have access to your email, you can update your phone number directly in the Uber app.
- On the "Get Started" page, tap "Changed your mobile number?" below the Mobile Number box.
- Follow the verification and update prompts.
- Enter the 4-digit code sent to your new number, then enter your password to finish signing in.
How to get a verification code without text messages
If you still have access to your phone number but cannot receive text messages, Uber offers a call-based option during sign-in.
- On the code screen, tap "I didn't receive a code."
- Choose "Call me with Code" instead of "Resend code via SMS."
- Answer the phone call and enter the 4-digit code, then enter your password to finish signing in.
If the call option also fails, Uber says a mobile carrier may be blocking short code SMS, and users should confirm that short code SMS is enabled with the carrier.
What if you lost access to both phone and email?
If you cannot access either the phone number or the email address on your Uber account, the only documented recovery method is to fill out Uber's support form. After submitting the form, the support team will contact you to help restore access to your account.
Calling Uber support from a different phone number
If you need to call Uber support from a phone number that is not linked to your account, you must manually enter the phone number associated with your Uber account when prompted. When calling support from a different phone number, you must manually enter the phone number linked to your Uber account when prompted. This allows the support team to verify your identity and assist with account recovery.
Frequently Asked Questions
Can Uber be signed into without a phone number?
Not according to Uber's documented help pages. The only recovery path for lost phone access is contacting support through the form.
Can Uber send a code by call instead of text?
Yes. Uber documents "Call me with Code" as an option during sign-in, which sends the verification code via a phone call instead of SMS.
What if the text does not arrive?
Tap "I didn't receive a code." and choose either "Resend code via SMS" or "Call me with Code." Also check whether your carrier allows short code SMS, as some carriers block these messages.
Is there a documented tablet workaround?
No. The same recovery paths, updating your number or contacting support, apply regardless of device.
Can someone else's phone be used to get in?
Uber only documents that, when calling support from a different phone, you may need to enter the account's linked number manually.
For the wider topic, see creating accounts without a phone number.
