How To Get My HP Wireless Printer Back Online

Now You Know

In our digital age, where everything is interconnected, a malfunctioning printer can be a major inconvenience. It can disrupt our work routines, delay important tasks, and cause frustration. If you have an HP wireless printer that suddenly went offline, don’t panic! There are several steps you can take to get your printer back online and resume your printing tasks seamlessly. In this article, we will guide you through the process of troubleshooting and resolving the issue. Whether you are a tech-savvy individual or a beginner, these steps will help you get your HP wireless printer back online in no time. So, let’s dive in and get your printing journey back on track!

Inside This Article

  1. Troubleshooting Methods
  2. Check Network Connection
  3. Restart the Printer
  4. Update Printer Firmware
  5. Conclusion
  6. FAQs

Troubleshooting Methods

If your HP wireless printer is not connecting to your network, there are several troubleshooting methods you can try. These methods will help you get your printer back online and ready for use. Let’s explore some of the most effective solutions:

  1. Check Network Connection: The first step is to ensure that your printer and computer are connected to the same network. Verify that the Wi-Fi network name and password are correct. You can also try restarting your router to ensure a stable connection.
  2. Restart the Printer: Sometimes, a simple restart can resolve connection issues. Turn off your HP wireless printer for a few seconds and then turn it back on. Allow the printer to complete its start-up process before attempting to print.
  3. Update Printer Firmware: Outdated firmware can cause connectivity problems. Visit the official HP support website and search for your printer model. Download and install any available firmware updates to ensure optimal performance.
  4. Check Printer Settings: Verify that your printer is set as the default printer on your computer. In the printer settings, make sure the printer’s status is “online” and there are no error messages displayed.
  5. Run the HP Print and Scan Doctor: HP offers a print and scan diagnostic tool to identify and fix common printer issues. Download and run the HP Print and Scan Doctor from their official website. The tool will guide you through the troubleshooting process.
  6. Restart Devices: If the above methods do not work, try restarting both your computer and your printer. This can help refresh the connections and resolve any temporary glitches.
  7. Check Firewall and Antivirus Settings: Firewalls and antivirus software can sometimes block the communication between your printer and computer. Temporarily disable these security measures and see if that resolves the issue. Remember to re-enable them once the printer is back online.
  8. Reset Network Settings: As a last resort, you can reset the network settings on your printer. Check the user manual for instructions on how to perform a network reset. After the reset, connect your printer to the network again and test if it is now online.

By following these troubleshooting methods, you can increase the chances of getting your HP wireless printer back online. If the problem persists, it may be best to contact HP customer support for further assistance.

Check Network Connection

One of the first steps to troubleshoot when your HP wireless printer is offline is to check the network connection. Here are a few things you can do:

  1. Verify Wi-Fi Connection: Make sure that your printer is connected to the same Wi-Fi network as your computer or mobile device. You can check the Wi-Fi connection on your printer’s control panel.
  2. Restart Router: Sometimes, the issue may be with your router. Try restarting your router by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. This can help reset the network connection and resolve any temporary connectivity issues.
  3. Move Printer Closer: If your printer is located far away from the router, it may be struggling to maintain a stable connection. Try moving the printer closer to the router to improve the signal strength.
  4. Check Signal Strength: Check the signal strength on your printer’s control panel. If the signal is weak, you may need to reposition the printer or use a Wi-Fi range extender to enhance the connection.
  5. Disable VPN or Firewall: VPN or firewall settings on your computer or network can sometimes interfere with the connection between your printer and computer. Temporarily disable any VPN or firewall and check if the printer comes back online.

By following these steps and ensuring a strong network connection, you can improve the chances of getting your HP wireless printer back online.

Restart the Printer

If you’re facing issues with your HP wireless printer, one of the simplest and most effective troubleshooting methods is to restart the printer. This can help resolve any temporary glitches or connectivity issues that may be causing the printer to go offline.

Here’s how you can restart your HP wireless printer:

  1. First, ensure that the printer is turned on. If it’s already turned on, proceed to the next step.
  2. Locate the power button on your printer and press it to turn off the device. Wait for about 10 seconds to ensure that the printer has completely shut down.
  3. After the brief waiting period, press the power button again to turn on the printer. Wait for a few moments for the printer to fully initialize.
  4. Once the printer has finished initializing, try printing a test page or document to check if the issue has been resolved.

Restarting the printer can help refresh the device and reestablish its connection with the network. By following these steps, you can often fix common issues such as offline status and unresponsive printer behavior.

It’s important to note that while restarting the printer can resolve minor issues, more complex problems may require further troubleshooting or contacting the manufacturer’s support team for assistance. If the printer continues to display offline status or encounters persistent connectivity issues, it’s recommended to explore additional troubleshooting methods or seek professional help.

Update Printer Firmware

Updating the firmware of your HP wireless printer is an essential step to keep your device running smoothly and to ensure it remains compatible with the latest software updates. Firmware is the software that is embedded in the printer’s hardware, controlling the device’s functionalities and performance.

To update the firmware of your HP wireless printer, follow these simple steps:

  1. Visit the official HP support website.
  2. Search for your printer model by entering the product name or number.
  3. Navigate to the “Drivers and Software” section.
  4. Locate the firmware update for your specific printer model and operating system.
  5. Download the firmware update file.
  6. Ensure that your printer is connected to the computer via a USB cable or through the network.
  7. Open the downloaded firmware update file.
  8. Follow the on-screen instructions to start the firmware update process.
  9. Make sure to keep the printer connected and powered on during the update.
  10. Wait for the update to complete.
  11. Once the update is finished, restart your printer.

Updating the firmware of your HP wireless printer brings several benefits. It can improve the printer’s performance, fix bugs and glitches, and enhance compatibility with new devices and software updates.

Regularly updating your printer’s firmware ensures that you have the latest security patches, protecting your device from potential vulnerabilities and ensuring the safe and secure operation of your printer.

It is recommended to check for firmware updates periodically, preferably once every few months or whenever you encounter any issues with your printer’s performance or connectivity.

By following these steps and updating the firmware of your HP wireless printer, you can enjoy a seamless printing experience with improved performance, enhanced compatibility, and increased security.


In conclusion, getting your HP wireless printer back online can be a simple and quick process with the right troubleshooting steps. By following the methods outlined in this article, you can easily resolve common connectivity issues and restore your printer to a functional state.

Remember to start by checking your printer’s status, ensuring it is powered on and connected to the Wi-Fi network. If the printer is not responding, try restarting both the printer and your computer or mobile device.

If the issue persists, resetting the printer’s network settings or reconnecting it to the Wi-Fi network may help resolve the problem. Updating the printer firmware and software to the latest versions can also improve its performance.

Finally, if all else fails, reaching out to HP customer support or consulting the printer’s user manual for further assistance is always a good option.

With these troubleshooting steps, you can tackle common connectivity issues and keep your HP wireless printer running smoothly, ensuring you can effortlessly print your documents and photos whenever you need to.


1. Why is my HP wireless printer offline?

There could be several reasons why your HP wireless printer is offline. It could be due to a poor or lost Wi-Fi connection, power issues, outdated printer drivers, or a problem with the printer itself. Make sure to check your printer’s connectivity, restart both your printer and router, update the printer drivers, and ensure there are no physical issues with the device.

2. How do I get my HP wireless printer back online?

To get your HP wireless printer back online, you can follow these steps:

  • Check the printer’s connectivity: Ensure that the printer is connected to the same Wi-Fi network as your computer.
  • Restart the printer: Turn off the printer, wait for a few seconds, and then turn it back on.
  • Restart the router: Turn off the router, wait for a minute, and then turn it back on.
  • Update printer drivers: Make sure you have the latest printer drivers installed on your computer.
  • Reset the printing system: On your computer, go to the Printers & Scanners settings, right-click on the printer, and select “Reset printing system.”

3. How do I check the Wi-Fi connectivity of my HP wireless printer?

To check the Wi-Fi connectivity of your HP wireless printer, you can perform the following steps:

  • Print a network configuration page: On your printer, navigate to the Settings or Network menu and find the option to print a network configuration or wireless network test report.
  • Check the Wi-Fi network status: Look for the Wi-Fi network name (SSID) on the network configuration page and ensure it matches the network you want the printer to connect to.
  • Signal strength: Check the signal strength bars on the network configuration page to see if the printer is receiving a strong wireless signal.
  • IP address: Verify that the printer has been assigned an IP address on the same network as your computer.

4. How do I update the printer drivers for my HP wireless printer?

To update the printer drivers for your HP wireless printer, you can follow these steps:

  • Visit the HP website: Go to the official HP website and navigate to the support section.
  • Enter your printer model: Enter your printer model number in the search bar to find the appropriate drivers for your device.
  • Download the drivers: Download the latest printer drivers available for your specific printer model.
  • Install the drivers: Once downloaded, run the installer and follow the on-screen instructions to install the updated drivers.

5. What should I do if none of the above solutions work?

If none of the above solutions work to bring your HP wireless printer online, you may need to contact HP support for further assistance. They will be able to provide personalized troubleshooting steps or suggest any hardware repairs that may be necessary.