To set up a Teams meeting with a phone number, the organizer’s account must have Audio Conferencing enabled, without it, no dial-in number will appear in the invite. When that prerequisite is met, Microsoft Teams automatically includes the dial-in phone number and conference ID in the meeting invitation, so participants can join by phone without any manual entry.
What you need to set up a teams meeting phone number
The single critical prerequisite is that the organizer’s Microsoft Teams account must have Audio Conferencing (also called PSTN conferencing) enabled. This is a license-based feature that allows the meeting to include a dial-in phone number. If you are unsure whether your account has Audio Conferencing, contact your IT admin. Microsoft says to talk to the IT admin if you are not sure whether it is enabled. Without it, Microsoft says the meeting invite will not include any dial-in details.
Step 1: Access the Teams calendar
- Open Microsoft Teams on your desktop, web browser, or mobile device.
- In the left navigation bar, select the Calendar tab.
Step 2: Schedule a new meeting
- In the Calendar tab, select New meeting or click a specific timeslot on the calendar grid.
- Fill in the meeting title, date, start time, and duration.
- Add participants by typing their names or email addresses.
You can also schedule a meeting directly from a chat: select Chat, then More chat options at the top of the chat, and choose Schedule a meeting. Microsoft also says you can schedule from Outlook, and if you do, the dial-in meeting details are automatically included when Audio Conferencing is enabled.
Step 3: How the dial-in phone number is added
There is no manual “add phone number” field in the meeting form. Instead, the dial-in phone number and conference ID are automatically added by Teams when the organizer’s account has Audio Conferencing turned on. If you schedule from Teams, ensure PSTN conferencing is enabled for your account. If you are not sure, ask your IT admin to confirm.
Step 4: Send the invitation to reveal dial-in details
- After filling in the meeting details, send the invitation to at least one person. Microsoft says the meeting invite must be sent to at least one person for the dial-in info and Join link to appear.
- Once the invite is sent, the dial-in phone number, conference ID, and Join link appear in the meeting details.
- Participants can click Find a local number in the invite to see available dial-in numbers for their region. Microsoft says the available dial-in numbers for joining are shown through the Find a local number link on the meeting invite.
Sending the invite is required, Microsoft says the dial-in info and Join link will not appear until the meeting invitation has been sent to at least one recipient.
What to do if the phone number is missing
If the meeting invite does not show a dial-in number, check the following:
- Confirm that Audio Conferencing (PSTN conferencing) is enabled on your account.
- Make sure you sent the invitation to at least one person, the dial-in details only appear after the invite is sent.
- If both conditions are met and the number still does not appear, contact your IT admin to verify your Audio Conferencing license and settings. Microsoft says Audio Conferencing must be enabled, and the invite must be sent to at least one person before the dial-in info appears.
Frequently Asked Questions
Can I manually add any phone number to a Teams meeting?
No. The dial-in number is generated automatically from your Audio Conferencing settings.
Is there a different setup for iPhone vs Android?
No. The process is the same on desktop, web, iPhone, and Android.
What if I scheduled the meeting from Outlook?
If you schedule a meeting in Outlook and your account has Audio Conferencing enabled, the dial-in number and conference ID are automatically included in the invite, no extra steps are needed.
Can participants join using Google Voice and internet calling?
Participants can use any phone line, including Google Voice and internet calling services, to dial the provided meeting phone number. The meeting treats the call as a standard phone connection.
What is the limit on dial-in numbers for one meeting?
It says the available numbers are accessed through Find a local number on the invite. Available dial-in numbers are accessed through the Find a local number link on the meeting invite, which shows numbers based on your Audio Conferencing settings.
Why does the invite show a dial-in number only after I send it?
Microsoft states that the dial-in info and Join link appear only after the invitation has been sent to at least one person. This is by design, so the details are generated and attached to the sent invite.
