To add a new Fitbit to your account, open the Fitbit app on your smartphone and follow the guided setup to pair your device. This process ensures your new tracker or smartwatch syncs with your existing data and personal goals.
Before you add a new Fitbit to your account: Prerequisites checklist
Before beginning the setup process, connect your Fitbit device to the charger to ensure it has sufficient battery. Enable Bluetooth on your smartphone and disable airplane mode on both your phone and the Fitbit device. For Android users, location services must be enabled for the Fitbit app. Ensure you have a stable internet connection on your mobile device, and download and install the Fitbit app (or Google Health app) on your smartphone or tablet. If you already have a Fitbit account, have your login credentials ready; if not, you will need to create one during setup.
Open the Fitbit app and go to your profile
Launch the Fitbit app on your smartphone. Sign in to your existing Fitbit account using your email and password, or create a new account if you do not have one. Once logged in, tap the profile icon, typically located in the top left or top right corner of the main screen. From the dropdown menu or new screen that appears, navigate to the Account Settings section where the device setup option is located.
Select Set Up a New Device and choose your model
The app will present a list of Fitbit models. Select the exact model that matches the new Fitbit device you are adding to your account. After selecting the correct model, the app will initiate the Bluetooth pairing process, searching for your device.
Follow the on-screen pairing instructions
- Ensure your Fitbit device is nearby and turned on.
- When the app discovers your device, confirm the connection on both your smartphone and the Fitbit device.
- Enter any passcode displayed on the Fitbit device into the app to complete the Bluetooth handshake.
- Grant the permissions requested by the app, such as access to notifications or location services, which are necessary for full functionality.
- Wait for the confirmation message on the app indicating the device has been successfully added to your account.
Complete setup and personalize your Fitbit
After pairing, synchronize your data to ensure your Fitbit is up to date. Set your display preferences and choose a clock face. Confirm the device appears in your account under the profile or device settings. Customize reminders, notifications, and goals as desired. Explore the workout modes, sleep tracking, and other features available for your specific model.
Using the Google Health app instead
If you are using the newer Google Health app, tap "Connections" at the top left, then tap "Add device." Follow the same pairing flow to complete the Fitbit setup and pairing process. The steps for connecting your device remain consistent whether you use the Fitbit app or the Google Health app.
Troubleshooting when your Fitbit won't connect
If your Fitbit device does not connect, restart both your smartphone and the Fitbit device. If you're experiencing difficulties during setup, restart your Fitbit device. Update the Fitbit app to the latest version from your device's app store. Verify that you are entering the correct login credentials for your Fitbit account. Ensure Bluetooth and location services (for Android) remain enabled, and airplane mode is off on both devices. Disable VPN or Proxy settings temporarily during the setup process as they can interfere with device connectivity. If it is still not working properly, perform a factory reset on your Fitbit device. If problems persist, contact Fitbit support for further assistance.
Frequently Asked Questions
Can I have multiple Fitbits on one account?
Yes, you can connect multiple Fitbit devices to the same account. This allows you to track your activity using different Fitbit devices interchangeably, and each device will sync with your existing account data.
Will adding a new device erase old data?
No, adding a new Fitbit device to your account will not erase any data from your previous device. Your historical activity, sleep, and health data remain intact and accessible through the Fitbit app or website.
How do I switch between devices?
Open the app, tap your profile icon, scroll down and select "Set Up a Device", choose the device, and follow the on-screen instructions. The newly connected device becomes your active tracker, and its data syncs to your account.
Can I use a different Fitbit model than the one I initially set up?
Yes, you can use any Fitbit model with your account. Different models offer varying features and capabilities, so choose the one that best meets your needs. The setup process is the same regardless of the model.
