To get your PS4 audio through headset, you need to route all game and chat sound to the headset instead of your TV or monitor speakers. The universal first step for any setup is to go to Settings > Devices > Audio Devices and set Output to Headphones to All Audio.
How to route PS4 audio through a headset: The universal first step for all setups
Regardless of whether you use a wired or wireless headset, the same audio setting controls where the sound goes. Open Settings > Devices > Audio Devices on your PS4. Under Output to Headphones, select All Audio. This sends every sound, game effects, dialogue, and chat, through the headset. If you select Chat Audio instead, only voice chat will come through the headset while game audio remains on the TV.
Using a wired headset with the DualShock 4 controller
Plugging a compatible headset into the 3.5mm jack on the DualShock 4 controller is the simplest method for routing PS4 audio through a headset. Ensure the plug is fully inserted into the jack on the bottom of the controller. After connecting, confirm the audio routing by checking Settings > Devices > Audio Devices > Output to Headphones is set to All Audio. For a reliable experience, use a headset with a single 3.5mm plug designed for console use.
Using an official PlayStation wireless headset
PlayStation officially supports the PULSE, Platinum, and Gold wireless headsets for pairing with PS4 consoles. To connect one, put the headset into pairing mode and use the PS4’s Bluetooth device menu to complete the pairing. Once paired, ensure Output to Headphones is set to All Audio in the Audio Devices settings. If the headset stops working or has audio issues, the PS4 can restore the headset using the Headset Companion app. This app is available on the PS4 itself and can help with troubleshooting and firmware recovery.
What to do when your headset has no sound
If your headset is connected but no sound comes through, start with these verified troubleshooting steps:
- Check the headset mute switch. Many headsets have a physical mute button or switch that can silence all audio.
- Verify the input device setting. Go to Settings > Devices > Audio Devices and confirm the correct input device is selected for the microphone.
- Test another controller. If the headset is plugged into the DualShock 4, try a different controller to rule out a faulty audio jack.
- Ensure the plug is fully seated. A partially inserted plug can cause no sound or intermittent audio. If audio is not heard, the retrieved support material says to check the plug is fully inserted and to try another controller if needed.
Frequently Asked Questions
Do standard Bluetooth headphones work with PS4 for game audio?
No. Only official PlayStation wireless headsets (PULSE, Platinum, and Gold) are confirmed to work for game audio.
Which wireless headsets are supported on PS4?
The retrieved PlayStation page names PULSE, Platinum, and Gold wireless headsets as supported for pairing with PS4 consoles. Other third-party wireless headsets may work if they use a USB dongle or are specifically labeled as PS4-compatible, but only the official models are documented in the support material.
What is the key audio setting path for headset audio on PS4?
The key setting is Settings > Devices > Audio Devices > Output to Headphones > All Audio. This is the documented control for routing all game and chat sound to a headset.
Can I use an iPhone or Android app to route PS4 audio to a headset?
No. The iPhone call audio routing setting is for phone and FaceTime calls, not PS4 audio.
What should I do if my wired headset has sound but no microphone function?
Check the headset mute switch, verify the correct input device is selected in Audio Devices, and test another controller or adapter. A faulty controller jack or a headset with incompatible plug wiring can also cause this issue.
For the wider topic, see connecting gaming headsets.
