To connect wireless PS4 headset to your console, insert the headset’s USB wireless adapter into a USB port on the PS4, charge the headset if needed, turn it on, and if your model has a power/audio mode switch, set it to position 1 or 2. The headset connects through this adapter, not by standard Bluetooth pairing on the PS4.
How to connect a wireless PS4 headset to your console
Begin by inserting the headset’s wireless adapter into a USB port on the PS4. If the headset has not been used before, charge it first; one PlayStation manual indicates initial charging may take up to 3.5 hours from empty. The power button is usually located on the earcup or the side of the headset. Turn the headset on. If your model includes a power/audio mode switch, move it to position 1 or 2 as required. The headset is compatible with PS4 system software version 4.00 or later, or 5.00 or later, depending on the specific model. PlayStation confirms that more than one wireless headset can be used with a PS4 system at the same time.
Adjusting audio settings on the PS4
Once the headset is connected, the headset’s VSS (Virtual Surround Sound) button and SOUND/CHAT buttons function only when the headset is linked to the PS4. The headset can play PS4 system audio, including music, videos, and games, in Virtual Surround Sound. Under the "Sound and Screen" menu, select "Audio Output Settings." Here, you can choose the output device for audio. Make sure to select your wireless PS4 headset as the default output device. Select "Output to Headphones" to adjust the audio output settings specifically for your wireless headset. You'll have the option to choose between "Chat Audio" or "All Audio." Go back to the "Sound and Screen" menu and select "Volume Control (Headphones)". From there, you can increase or decrease the volume to your desired level. You can access the "Audio Format (Priority)" option under the "Sound and Screen" menu. Here, you can choose your preferred audio format, such as Linear PCM or Dolby Bitstream.
Connecting the headset to an iPhone
If your headset model supports Bluetooth mode, you can pair it with an iPhone like any other Bluetooth accessory. Go to Settings > Bluetooth and turn Bluetooth on. Put the headset into discovery or pairing mode using the instructions that came with it. When the accessory name appears under the devices list or under My Devices, tap it. Enter the passcode for your headset (usually "0000" or "1234") to complete the pairing process.
Connecting the headset to an Android phone
If your headset supports Bluetooth mode, pairing it with an Android phone follows standard Bluetooth steps. Swipe down from the top of the screen, then touch and hold Bluetooth. Tap Pair new device. If Pair new device is not shown, check Available devices or tap More > Refresh. Tap the Bluetooth device name and follow the on-screen instructions.
Troubleshooting connectivity issues
If pairing fails on iPhone, make sure Bluetooth is on and the accessory is in discovery mode, then tap the accessory name when it appears. On Android, if Pair new device is missing, refresh the scan or check Available devices. For PS4 connectivity issues, reset the headset and console: Turn off your PS4 console and the headset. Unplug the power cord from both devices, wait for a few seconds, then plug them back in. Check for any obstructions such as walls or other electronic devices that may interfere with the wireless signal. Update firmware and drivers: Ensure that both your PS4 console and the wireless headset have the latest firmware and driver updates installed. Re-pair the headset: Go to the console's settings menu, select 'Devices', then 'Bluetooth Devices', and choose the option to pair a new device. Other wireless devices or Bluetooth-enabled devices in close proximity can interfere with the signal of your wireless headset. Contact customer support: If you have tried all of the above steps and are still unable to resolve the connectivity issues, it may be time to reach out to the manufacturer's customer support.
Frequently Asked Questions
Does a PS4 wireless headset connect directly over Bluetooth to PS4?
No. The headset uses its wireless USB adapter to connect to the PS4, not standard Bluetooth pairing. Attempting to pair it as a Bluetooth accessory on the PS4 will not work.
Does it work on any PS4?
Compatibility depends on the headset model and the PS4 system software version.
Can I use the headset with other devices at the same time?
What should I do if the headset does not appear on my phone’s Bluetooth list?
Ensure the headset is in discovery or pairing mode as described in its manual. On iPhone, refresh the Bluetooth scan or turn Bluetooth off and on again. On Android, tap More > Refresh or check Available devices.
Do I need to charge the headset before first use?
Yes. One PlayStation manual notes that initial charging may take up to 3.5 hours from empty. Charge fully before attempting to connect.
For the wider topic, see connecting gaming headsets.
Related reading: How To Connect Pulse 3D Headset To PS5 and How To Connect Turtle Beach Headset To PS4.
