To set up an Xfinity Wi-Fi hotspot, you enable the public home hotspot feature on your compatible Xfinity gateway through the Xfinity app or your account settings page. This allows other Xfinity Internet customers to connect to your gateway's separate public network, extending their Wi-Fi access while you keep your private home network secure.
What you need to set up an Xfinity Wi-Fi hotspot
You need an active Xfinity Internet subscription on the Performance tier or above, a compatible Xfinity gateway, and an Xfinity ID with Primary, Manager, or Member access. The hotspot feature is tied to your Xfinity Internet service and cannot be enabled on accounts that do not meet these requirements.
How to access the Xfinity Wi-Fi hotspot settings
You can access the hotspot settings through two paths. In the Xfinity app, go to WiFi > View WiFi equipment > Advanced settings > Xfinity WiFi hotspot network. On the web, sign in at customer.xfinity.com/#/settings/security/hotspot using the same Xfinity ID with Primary, Manager, or Member access.
How to turn on your Xfinity Wi-Fi hotspot
- Open the Xfinity app and sign in with your Xfinity ID.
- Slide the toggle to enable the hotspot. The hotspot broadcasts immediately.
On the account settings page at customer.xfinity.com/#/settings/security/hotspot, click Turn On to enable the hotspot. Once turned on, the public hotspot network becomes available for other Xfinity Internet customers to connect.
How to set up secure auto-connect on iPhone
- Open the Xfinity app and sign in.
- Select WiFi > WiFi hotspots > Connect automatically.
- Tap Auto-connect now.
This feature requires iOS 17.1 or later. The older Xfinity WiFi Hotspots app should be deleted on iPhone if it was previously installed. iPhone users can also join the open xfinitywifi network by selecting it in Wi-Fi settings.
How to set up secure auto-connect on Android
- Open the Xfinity app and sign in.
- Select WiFi > WiFi hotspots.
- Follow the on-screen instructions to install the secure auto-connect profile.
Secure auto-connect requires Android 11.0 or later. On Android 10 and below, only the open xfinitywifi network is available for connecting devices to a hotspot.
How to turn off or customize your Xfinity Wi-Fi hotspot
Xfinity does not provide options for bandwidth limits, guest networks, or schedules for the home hotspot.
Troubleshooting Xfinity Wi-Fi hotspot setup
If secure auto-connect fails on Android, go to Settings > Apps > three dots > Special access > Wi-Fi control and allow the Xfinity app permission to install the profile. Xfinity Mobile customers using the Xfinity app on iOS devices with a different mobile carrier cannot use secure auto-connect.
Frequently Asked Questions
Does enabling the Xfinity hotspot slow down my home internet?
Xfinity allocates a separate, dedicated portion of your gateway's bandwidth for the public hotspot, so it should not affect the speed or performance of your private home network.
Can I see who is connected to my Xfinity hotspot?
Xfinity does not provide a way to view or manage individual devices connected to the public hotspot network through the app or account settings. The hotspot is designed to be anonymous for users.
Is the Xfinity hotspot network secure for my guests?
The public hotspot network uses encryption and requires users to sign in with their Xfinity credentials, providing a secure connection for other Xfinity customers. Your private home network remains separate and password-protected.
What happens if I turn off the Xfinity hotspot?
Turning off the hotspot stops broadcasting the public network from your gateway. Your private home Wi-Fi network continues to work normally, and you can re-enable the hotspot at any time from the same settings.
Can I use the Xfinity hotspot feature with my own modem or router?
No. The Xfinity home hotspot feature is only available on Xfinity-provided gateways that support it. Customer-owned modems or routers cannot broadcast the Xfinity public hotspot network.
