How To Empty Voicemail On Samsung Phone

To empty voicemail on a Samsung phone, open the Phone app, then long-press the 1 key to call your carrier’s voicemail system. Once connected, tap Keypad and follow the voice prompts to select the option that deletes each message, then tap End call when you are finished.

How to empty voicemail on a Samsung phone

The most direct Samsung support method for clearing your inbox uses the built-in Phone app. This works regardless of your carrier, though the exact keypad options may vary.

1. Open the Phone app on your Samsung device.
2. Long-press the 1 key to dial your voicemail number.
3. When the voicemail system answers, tap Keypad on the dialer screen.
4. Listen to the voice prompts and press the number that corresponds to deleting the current message (commonly 7 during playback, or a menu option after listening).
5. Repeat for each message you want to remove.
6. Tap End call when you have finished deleting messages.

Delete voicemail using the AT&T visual voicemail app

If you are an AT&T customer using a Samsung Galaxy S24, Galaxy A56 5G, Galaxy S25 Edge, or Galaxy Z Fold5, you can delete messages directly from the Visual Voicemail app without calling in. This method is documented for Galaxy Z Fold5.

1. Open the Visual Voicemail App.
2. Touch and hold the voicemail message you want to delete.
3. Tap Delete from the menu that appears.
4. Tap Delete again to confirm.

Delete voicemail from the Phone app on AT&T (Galaxy S25 Ultra)

AT&T customers using a Samsung Galaxy S25 Ultra may have a Voicemail tab integrated directly into their Phone app, offering another way to manage messages.

1. Open the Phone app.
2. Tap the Voicemail tab at the bottom of the screen.
3. Hold down on the voicemail you want to delete.
4. Tap the Delete icon (usually a trash can).
5. Tap Delete to confirm.

Use the carrier keypad shortcut to delete a message

While listening to a voicemail through the traditional call-in method, many carriers support a keypad shortcut to delete the current message on the spot. This is a quick alternative for those who prefer not to navigate voice menus.

1. Open the Phone app and long-press 1 to call voicemail.
2. Once a message begins playing, press 7 on the keypad to delete it.
3. After deleting, press \* twice to end the call and ensure the deletion is saved (a step documented for Verizon and other carriers). Verizon community guidance specifies pressing * twice after deleting to end the call so the deletion is completed.

Troubleshooting: clear a stuck voicemail notification

If you have listened to or deleted all new voicemail messages but the voicemail notification icon remains on your Samsung phone, you may need to clear the Call settings app’s cache and data. This is a verified solution from Samsung UK for when the notification refuses to disappear, and it applies to Samsung Galaxy phones generally.

1. Open Settings on your Samsung phone.
2. Tap Apps.
3. Tap the sort icon and select Show system apps.
4. Scroll to and tap Call settings.
5. Tap Storage.
6. Tap Clear cache, then tap Clear data.
7. Restart your phone. The voicemail notification should now be gone.

Note that Samsung UK states voicemail notifications should clear automatically after all new messages are listened to. If they do not, the above steps are the recommended fix.

Frequently Asked Questions

Why is my voicemail inbox still full after I deleted messages?

Some carriers store deleted messages in a separate folder or trash bin that must be emptied separately. Check your voicemail system’s menu options for a “deleted messages” or “trash” folder and clear it to permanently free up space.

Can I recover a voicemail I accidentally deleted?

Once deleted, most carriers do not offer a way to recover voicemail messages unless you have a backup service or app. Always listen to and note important details before deleting.

Does deleting voicemail on my Samsung phone also delete it from my carrier’s server?

Yes, when you delete a voicemail using the methods above, it is removed from your carrier’s voicemail system. The action is permanent and cannot be undone.

How do I set up voicemail Consumer Cellular on my Samsung phone?

Consumer Cellular voicemail setup typically requires calling your own number from the Phone app and following the prompts. For specific steps, contact Consumer Cellular support or refer to their device setup guide, as the process can vary by plan and device.

Why does my voicemail notification keep coming back even after I clear it?

This usually means you have a saved or unheard message still in your inbox. Listen to all messages, including any marked as “saved,” then delete them. If the notification persists, try the troubleshooting step above for clearing the Call settings cache.

For the wider topic, see setting up and managing voicemail.