To enter Genshin codes on mobile, use the official Genshin Impact redemption page in a mobile browser or the in-game menu. The fastest method is opening the official gift page, logging in with your HoYoverse account, selecting your server and character, and pasting the code.
How to enter genshin codes mobile: the official website method
- Open the official Genshin Impact code redemption page in a mobile browser.
- Log in with the HoYoverse account linked to the character that should receive the reward.
- After signing in, the page will show your server and character details. Select the correct server region (America, Europe, Asia, or SAR/TW-HK-MO) if the page asks for it.
- Enter or paste the code into the code field on the official redemption page.
- Submit the code. The page should confirm the redemption.
The official redemption page requires the correct server and character nickname before you can redeem. Rewards are delivered to the in-game mailbox, where you collect them inside Genshin Impact.
How to redeem codes inside the Genshin Impact app
- Open Genshin Impact on your mobile device.
- Tap the Paimon icon in the top-left corner to open the Paimon Menu.
- Tap Settings (gear/cogwheel icon), then go to Account.
- Tap Redeem Code.
- Enter the code and submit.
The in-game path works on mobile when the game is running. The steps are identical for iPhone and Android devices based on the official mobile guide.
Prerequisites for redeeming Genshin codes
Three requirements must be met before redeeming any code. First, you need a HoYoverse account. Second, you must have created a character in the game. Third, your HoYoverse Account must be linked in the User Center. The official redemption page states that you must already have a character and have linked your account before redeeming. If you need to manage account connections, including COD Mobile account linking, check the COD Mobile Account and Settings Help for guidance on linking across platforms.
How to confirm your code and collect rewards
After you submit a valid code, the page or app displays a confirmation message. Rewards are not added directly to your inventory; they are delivered to the in-game mailbox. Open the mailbox inside Genshin Impact, find the message containing the rewards, and claim the items. Some rewards may be automatically added, but most require manual collection from the mailbox.
Frequently Asked Questions
What if the code does not work?
Check that you have created a character in the game and that your HoYoverse Account is linked in the User Center. The official redemption page requires both before any code can be submitted. Codes are case-sensitive and have expiration dates. Each code can only be redeemed once per account.
Do rewards arrive instantly?
Rewards are sent to the in-game mailbox after successful redemption. You must open the mailbox inside Genshin Impact to collect them. Delivery is usually immediate, but you need to claim the items manually.
Do iPhone and Android steps differ?
No. The in-game menu path (Paimon Menu > Settings > Account > Redeem Code) is the same on both iPhone and Android.
Can codes be redeemed in the app?
Yes. The mobile in-game path is Paimon Menu > Settings > Account > Redeem Code. This method works when the game is running on your phone.
Are there limits on how many codes I can redeem?
No documented limit on number of codes, attempts, or device restrictions was found in official sources.
