To factory reset a Kyocera phone, you can use either the Settings menu or a hardware key combination, though the exact steps vary by model. Before you begin, understand that factory resetting phones permanently erases personal data, preferences, settings, and content stored on the device, so backing up your data first is essential.
Back up your data before you factory reset your Kyocera phone
Kyocera advises following the backup instructions in your device’s user guide before performing a Factory Data Reset. The reset permanently erases personal data, preferences, settings, pictures, ringtones, and apps saved to the device. On some models, erasing the SD card is optional during the reset process. Charge your phone adequately before performing a factory reset to ensure the process completes without interruption. Remove external storage (SD card) before performing a factory reset to prevent data on it from being erased. Disable Factory Reset Protection (FRP) before resetting: go to Settings > Accounts, select Google account, turn off Device Protection. Note down Wi-Fi network passwords and app-specific login credentials before resetting, as you will need them during setup.
Method 1: Reset from the Settings menu
The path to the factory reset option in Settings depends on your specific Kyocera model. Below are verified steps for two documented approaches.
Kyocera DuraForce PRO 2 (AT&T)
- From the top of the screen, swipe down from the Notification bar with two fingers.
- Tap Settings.
- Go to System.
- Tap Reset options.
- Tap Erase all data (factory reset).
- Tap ERASE ALL DATA.
- Tap ERASE EVERYTHING to confirm.
Kyocera user guide (general Android model)
- On the Home screen, tap Backup & reset.
- Tap Factory data reset.
- Tap Reset phone.
Kyocera’s official support page confirms that a Factory Data Reset can be performed through Settings -> System on supported models.
Method 2: Reset using hardware keys
If you cannot access the Settings menu, use the hardware key combination for your model.
Kyocera DuraForce PRO 2 (AT&T)
- Power off the device.
- Press and hold Power/Lock + Volume up until the Kyocera logo appears.
- In Android Recovery, press Volume down to highlight Wipe data/factory reset.
- Press Power/Lock to select it.
- Press Volume down to highlight Factory data reset.
- Press Power/Lock to confirm.
- Ensure Reboot system now is highlighted, then press Power/Lock.
AT&T lists an alternate reset method for this model; check your device support page if the standard key combination does not work.
Kyocera DuraXE Epic (E4830/E4830NC) (AT&T)
- From the home screen, press Select to access the apps tray.
- Highlight Settings & Tools and press Select.
- Press Select on Settings.
- Navigate to Phone settings.
- Highlight Reset phone and press Select.
- Enter the device code with the keypad, then press Select.
- Review the reset prompt and press the right option button for Next.
- Optional: highlight the Erase SD card checkbox if you want to erase the inserted SD card.
Frequently Asked Questions
Why should I reset my phone?
You should factory reset your Kyocera phone to resolve persistent software issues when a restart does not help, or to return the phone to factory settings by erasing personal data, preferences, settings, and content stored on the device.
Will this erase everything?
On some models, you can optionally choose whether to erase the SD card during the process.
What if my model isn't listed?
If your specific Kyocera model is not listed here, refer to the device’s user guide or the official Kyocera support page for model-specific instructions. The exact reset steps depend on the model.











