Start with the basics of answering and making calls
Before you can forward a call, you need to handle the basics of picking up and dialing out. Where you change those settings depends on whether you are using a mobile handset or a desk phone. To answer an incoming call on an Android phone, you tap the accept button, while on an iPhone you drag the slider if the screen is locked; you can also silence the ringer by pressing the side button or either volume button. The exact swipe or tap gesture to answer a Samsung cell phone depends on your Phone app’s on-screen controls when a call comes in. We could not find how to place a call on Cisco phone or how to call 311 from a cell phone, including any carrier-specific eligibility or limits. Getting comfortable with these fundamental actions on your specific device puts you in the right place to tackle call routing and call merging next.
Forward all your calls to another number
Redirecting every incoming call to another phone or service starts with a single choice. Are you changing a carrier-level network setting, or just adjusting a software preference on the handset? The distinction matters. A switch flipped in your device’s menu does not always override what the carrier has provisioned, and the two layers can conflict. On an iPhone with GSM service, the software path is straightforward. Open Settings, tap Apps, then Phone, and turn on Call Forwarding before entering the destination number. If the line uses CDMA, Apple says the carrier must set it up. Once active, a small telephone icon with an arrow appears in the status bar, and the phone must stay in range of the cellular network during setup.
For many people, the real control panel lives on the carrier side. When you forward calls on T-Mobile, the official instructions send you to the carrier's Devices page to select your specific device model. You then walk through the Calling & Contacts section under How Tos, then Block and/or manage calls, because there is no single universal Android menu. T-Mobile allows sending all calls immediately or only under certain conditions like no answer, the phone being off, or being out of range. The numbers you enter must be 10 or 11 digits, and international destinations are blocked. If you need to forward Verizon cell phone calls to another phone, the exact current steps, menu path, eligibility. The path will differ from what you might follow on another network. When you forward calls from cell phone to Google Voice. The Google Voice service itself must be configured to accept the redirected traffic. When you transfer landline calls to cell phone. If you want to set up call forward on Android, you would consult a dedicated guide that walks through the specific menu options for your device model and carrier.
Turn off or undo call forwarding
When you are ready for your phone to ring normally again, the step that actually stops the redirection depends entirely on where it was set up in the first place. If you originally enabled the feature by dialing a carrier code from the dial pad, you will need to cancel it the same way. For example, to unforward Verizon phone lines at the network level, simply dial *73 from your mobile device and wait for the confirmation tone, or use the My Verizon app or website. If neither option is accessible, the carrier can remove it from your account on your behalf.
A common point of confusion arises because the handset menu and star codes operate independently. To turn off call forwarding on iPhone 11 or any other model running iOS, open Settings, tap Phone, then Call Forwarding, and switch the toggle off; the status bar icon will disappear as soon as the change registers with the network. On Android, the interface varies by manufacturer, but dialing *73 remains a reliable override on the Verizon mobile network.
If you have a more specialized configuration, such as conditional redirection or a business line feature, be aware that different deactivation codes may apply, including 73 for One Talk Call Forwarding Always or 920 for Call Forwarding No Answer. Matching the code to the exact service type is essential to restore normal ringing.
Manage live calls with transfer, merge, and intercom
While a call is already in progress, your next move might be to bring in another person or hand the conversation off entirely. On a desk phone, you can often transfer a call on Polycom phone by going to the Calls view, pressing Transfer, selecting Blind, dialing the destination, and pressing Send to send it through without an introduction. If the person you need to reach is just across the office, you might instead use intercom on Cisco phone by putting your current call on hold, then selecting the Intercom option and dialing their extension so the message plays through their speaker immediately.
On a mobile handset, the tools are built directly into the call screen. You can merge calls on iPhone to create a group call by tapping the "add call" button, dialing the second person, and then selecting "merge calls" once they connect. The same capability exists on Android, where the interface lets you make 3 way call on Android by answering a second incoming line or dialing out, then pressing the Merge or Join button that appears on screen. If your cellular signal is weak during any of these conversations, you may need to use Wi-Fi calling on iPhone first by going to Settings, tapping Cellular, tapping Wi‑Fi Calling, and enabling the Wi‑Fi Calling on This iPhone toggle to route your voice traffic over a stable wireless network instead.
Frequently Asked Questions
How do I turn off call forwarding on my Verizon phone?
Dial *73 from your mobile phone and wait for the confirmation tone. You can also cancel it through the My Verizon app or website, and if neither option is accessible, Verizon Customer Service can remove it from your account.
What is the iPhone menu path to enable Wi‑Fi Calling?
Open Settings, tap Cellular, tap Wi‑Fi Calling, then turn on the Wi‑Fi Calling on This iPhone toggle. If your iPhone has Dual SIM, choose a line first, then tap Enable and follow the onscreen instructions.
How do I perform a blind transfer on a Polycom phone?
Go to the Calls view, press Transfer, select Blind, dial the destination number, and press Send. This sends the call through without an introduction, and some guides also support pressing Transfer again to complete it.
Does call forwarding work on an iPhone with a CDMA line?
Apple says the carrier must set it up if the line uses CDMA. The software path through Settings > Apps > Phone > Call Forwarding only works when the iPhone has cellular service through a GSM network.
