To forward Verizon cell phone calls to another number immediately, dial *72 followed by the ten-digit destination number on your Verizon mobile phone. This star code activates call forwarding for all incoming calls, redirecting them to another mobile phone or landline until you turn the feature off.
How to forward Verizon cell phone calls immediately
The fastest way to forward a cell phone on Verizon is using the *72 star code directly from your phone’s dialer. This method works for temporary situations like a dead battery or being away from your phone, and requires no app or computer. Verizon business support documents *72 or 1172 for rotary/pulse-dialing phones.
- Open the Phone app and bring up the keypad.
- Dial *72.
- Enter the ten-digit phone number where you want calls forwarded, exactly as you would dial it to place a call.
- Press the call button and wait for the destination number to answer or for a confirmation tone.
- Hang up. Call forwarding is now active.
If the forwarded call is not answered or the line is busy, hang up and repeat the process within two minutes.
Verizon documents separate star codes for residential/home phone services: *90/*91 for Busy Line, *92/*93 for Busy Don't Answer, and *42/*43 for Busy Line/Don't Answer (Variable).
How to turn off call forwarding on Verizon
To stop forwarding calls, dial *73 from your Verizon mobile phone and press the call button. Wait for a confirmation tone or message, then hang up. The feature deactivates immediately, and all incoming calls will ring your phone as usual.
Managing call forwarding with the My Verizon app
If you prefer a visual interface, you can manage call forwarding from a computer or through the My Verizon app. This method is useful for users who want to verify settings or make changes without dialing star codes. For Verizon Business Digital Voice, the user portal allows choosing Always, When Busy, or When no answer forwarding types and setting the number of rings for When no answer.
- Open the My Verizon app or go to the Verizon website and sign in to your account.
- Navigate to Device and then select Set Up Call Forwarding.
- Turn on the Call Forwarding toggle.
- Enter the phone number where calls should be forwarded.
- Save the changes. The feature activates immediately.
Verizon documents call forwarding for mobile lines as a feature that sends incoming calls to another phone number, including another mobile phone or a landline, and says it can be turned on from a computer or through the My Verizon app.
Troubleshooting Verizon call forwarding problems
If call forwarding does not activate, check that you entered the destination number correctly and that your phone has a stable network connection. If you hear a busy signal or the call is not answered, hang up and repeat the *72 process within two minutes. Restarting your phone can also resolve temporary glitches. For persistent issues, contact Verizon customer support.
Frequently Asked Questions
Can I forward Verizon calls to any phone number?
Yes, you can forward calls to another mobile phone, a landline, or a home or office number. The destination can be a local, long-distance, or mobile number.
Does call forwarding cost extra on Verizon?
Verizon may charge fees for call forwarding depending on your plan. Check your plan details or contact Verizon to confirm any applicable charges.
Can I forward calls to an international number?
Verizon allows call forwarding to international phone numbers, but additional charges apply. Review your plan or consult Verizon for specific rates.
Will call forwarding work if my phone is off or out of service?
No, call forwarding must be activated while your phone is on and connected to the Verizon network. Once active, it will continue forwarding calls even if your phone is later turned off.
How do I know if call forwarding is active?
You can check the status by dialing *73 to deactivate it, or by viewing the Call Forwarding setting in the My Verizon app. Some phones also display a forwarding icon in the status bar.
