Moto E: 10 Common Problems And How To Fix Them

Mobile Phone

Are you experiencing issues with your Moto E mobile phone? Don’t worry, you’re not alone. While the Moto E is a reliable and budget-friendly device, it’s not immune to problems that can arise from time to time. From battery drain to app crashes, these issues can be frustrating and disruptive to your daily use of the phone.

In this article, we will discuss 10 common problems that Moto E users encounter and provide effective solutions to help you fix them. Whether you’re facing issues with connectivity, performance, or software glitches, we’ve got you covered. By following the troubleshooting steps and tips outlined in this guide, you can resolve most of these problems on your own without the need for professional assistance.

So, let’s dive in and find solutions to some of the most common problems Moto E users encounter, ensuring a smooth and hassle-free experience with your mobile device.

Inside This Article

  1. Moto E: 10 Common Problems and How to Fix Them
  2. Battery Draining Quickly
  3. Overheating – Remove phone case, Avoid using phone while charging, Close unnecessary apps, Restart the device
  4. Slow Performance: Clear Cache, Uninstall Unused Apps, Disable Animations, Perform a Factory Reset
  5. Wi-Fi Connectivity Issues
  6. Conclusion
  7. FAQs

Moto E: 10 Common Problems and How to Fix Them

Are you experiencing issues with your Moto E? Don’t worry, you’re not alone. Like any other device, the Moto E can encounter common problems that can be frustrating. But fear not! In this article, we will explore 10 common problems and provide you with practical solutions to fix them.

Battery Draining Quickly

If you find that your Moto E’s battery is draining too quickly, there are a few steps you can take. First, check for any background apps that may be consuming excessive power. Close or uninstall those apps to save battery life. Second, consider reducing your screen brightness or using auto-brightness to minimize energy usage. Additionally, disabling push notifications for non-essential apps can help preserve battery life. Finally, enabling battery saver mode can extend your Moto E’s battery life during critical moments.


Is your Moto E getting uncomfortably hot? This issue can be resolved by taking a few simple steps. Removing the phone case, especially if it’s thick or tightly fitted, can help dissipate heat more effectively. It’s also a good idea to avoid using your phone while it’s charging, as this can generate excess heat. Closing unnecessary apps that may be running in the background can also alleviate overheating. And finally, restarting your device can help resolve any software glitches causing the overheating problem.

Slow Performance

If your Moto E is running slowly, there are a few strategies you can employ to improve its performance. Start by clearing the cache, which can help remove temporary files that could be slowing down your device. Uninstalling any unused apps can also free up valuable storage space and enhance overall performance. Another option is to disable animations in your device settings, as these can consume CPU resources. Finally, if all else fails, performing a factory reset can give your Moto E a fresh start and resolve any persistent performance issues.

Wi-Fi Connectivity Issues

Facing problems connecting to Wi-Fi on your Moto E? Try these troubleshooting steps to restore your Wi-Fi connectivity. First, restart both your router and your phone, as this can often resolve minor connectivity issues. If that doesn’t work, try forgetting the Wi-Fi network on your device and then reconnecting to it. Sometimes, updating the Wi-Fi driver on your Moto E can also fix connectivity problems. And as a last resort, you can reset the network settings on your device to completely refresh the Wi-Fi connections.

By following these troubleshooting tips, you can quickly overcome common problems that may arise with your Moto E. Remember, if you encounter more complex issues or if the problem persists, it’s always a good idea to reach out to professional customer support for further assistance. Happy phone-using!

Battery Draining Quickly

One of the most common problems that mobile phone users face is the battery draining quickly. If you find yourself constantly needing to recharge your Moto E, there are a few steps you can take to prolong battery life.

First, check for background apps. Many apps continue to run in the background, consuming battery power even when you’re not actively using them. Go to the settings menu and look for the “Battery” section. Here you will find a list of apps and their battery usage. Close any unnecessary apps that are running in the background to save power.

Another way to conserve battery life is by adjusting the screen brightness. A bright screen can use up a significant amount of power. Lowering the screen brightness to a level that is still comfortable for you can help reduce battery consumption. You can find the screen brightness settings in the display settings of your Moto E.

Push notifications can also contribute to battery drain. Apps that constantly send notifications can use up battery power even when you’re not actively using your phone. Go to the settings menu, find the “Notifications” section, and disable push notifications for apps that are not essential. This will help conserve battery life by preventing unnecessary background activity.

Last but not least, enable the battery saver mode. This useful feature limits background app activity, reduces screen brightness, and optimizes other settings to maximize battery life. You can find the battery saver mode option in the settings menu under the “Battery” section. When you enable battery saver mode, your Moto E will automatically adjust settings to minimize power consumption and extend battery life.

By implementing these steps, you can effectively address the issue of your Moto E’s battery draining quickly. Managing background app usage, adjusting screen brightness, disabling push notifications, and utilizing the battery saver mode will help you make the most out of your device’s battery life.

Overheating – Remove phone case, Avoid using phone while charging, Close unnecessary apps, Restart the device

Overheating is a common issue that many smartphone users face, and it can be a cause for concern. When your phone overheats, it not only affects performance but also poses a risk of potential damage. Fortunately, there are several steps you can take to prevent overheating and keep your device running smoothly.

Remove phone case: One of the reasons your phone may be overheating is due to a lack of proper airflow. Phone cases, especially those made of thick materials, can trap heat and hinder the device’s ability to cool down. Removing the phone case can help dissipate heat more effectively and keep your device at a safe temperature.

Avoid using the phone while charging: Using your phone extensively while it’s charging generates heat, as the device is simultaneously performing tasks and receiving power. This combination can put extra strain on the battery and cause overheating. To prevent this, try to avoid using your phone heavily while it’s charging and give it some downtime to cool off.

Close unnecessary apps: Running too many apps simultaneously can put a strain on your phone’s processor, causing it to heat up. To prevent overheating, close any apps that you’re not using. You can do this by accessing your device’s recent apps or multitasking menu and swiping away the unnecessary apps. By reducing the workload on your device, you can help maintain an optimal operating temperature.

Restart the device: If your phone is already overheating, a simple solution is to restart it. Sometimes, certain background processes or buggy apps can contribute to overheating. Restarting your device can help clear out any temporary issues and allow it to start fresh. After the restart, monitor your phone to see if the temperature remains stable.

By following these steps and taking precautions to prevent overheating, you can ensure the longevity of your device and enjoy optimal performance. If you continue to experience overheating issues, it’s recommended to contact the manufacturer’s support or visit a service center for further assistance.

Slow Performance: Clear Cache, Uninstall Unused Apps, Disable Animations, Perform a Factory Reset

If you’re experiencing slow performance on your Moto E, there are a few steps you can take to improve its speed and responsiveness. Here are four common solutions that can help address the issue:

  1. Clear cache: Over time, cached data can accumulate on your device and slow down its performance. To clear the cache, go to Settings > Storage > Cached data and tap on “Clear cached data.” This will remove unnecessary files and free up space, potentially improving your Moto E’s speed.
  2. Uninstall unused apps: Having too many apps installed on your device can negatively impact its performance. Take some time to go through your installed apps and uninstall any that you no longer use or need. To uninstall an app, go to Settings > Apps & notifications > App info, select the app you want to uninstall, and tap on “Uninstall.”
  3. Disable animations: Animations can add visual flair to your device, but they can also contribute to slower performance. To disable animations, go to Settings > Developer options (if not visible, go to Settings > About phone > tap on “Build number” seven times to unlock Developer options), scroll down to the “Drawing” section, and set all the following options to “Animation off”: Window animation scale, Transition animation scale, and Animator duration scale.
  4. Perform a factory reset: If the above steps don’t significantly improve your Moto E’s performance, a factory reset might be necessary. This will erase all data on your device, so make sure to back up any important information beforehand. To perform a factory reset, go to Settings > System > Reset > Factory data reset. Keep in mind that this is a drastic step and should only be done as a last resort.

By following these steps, you can address slow performance issues on your Moto E and enjoy a smoother, more efficient user experience. Remember to always keep your device updated with the latest software updates and regularly clear unnecessary files to maintain optimal performance.

Wi-Fi Connectivity Issues

Having trouble connecting to Wi-Fi on your Moto E? Don’t worry, you’re not alone. Wi-Fi connectivity issues can be quite frustrating, but they are also common and can be easily resolved. Here are some simple troubleshooting steps to help you get your Wi-Fi connection back up and running.

Restart router and phone

One of the simplest solutions to Wi-Fi connectivity issues is to restart both your router and your Moto E. Sometimes, the router may encounter temporary glitches that can affect the connection. By restarting both devices, you can refresh the connection and resolve any underlying issues.

Forget and reconnect to Wi-Fi network

If restarting your router and phone doesn’t work, try forgetting the Wi-Fi network on your Moto E and then reconnecting to it. This can help resolve any authentication or password-related issues. To forget the network, go to the Wi-Fi settings on your device, find the network name, and tap on it. Then, select the option to forget the network. Afterward, reconnect to the network by entering the password.

Update Wi-Fi driver

Outdated Wi-Fi drivers can also cause connectivity problems. To fix this, make sure your Moto E is running on the latest software update. Software updates often include bug fixes and improvements that can address Wi-Fi issues. Go to the settings menu on your device, select “System,” and then tap on “Advanced.” From there, choose “System updates” and check for any available updates.

Reset network settings

If all else fails, you can try resetting the network settings on your Moto E. This will restore all network settings to their default configurations, which can help eliminate any conflicting settings that may be causing the Wi-Fi connectivity issues. To reset the network settings, go to the settings menu, select “System,” then tap on “Advanced,” and choose “Reset options.” From there, select “Reset Wi-Fi, mobile, & Bluetooth” and confirm the action.

By following these troubleshooting steps, you can overcome Wi-Fi connectivity issues on your Moto E. However, if the problem persists, it may be a good idea to reach out to the Moto support for further assistance. Remember, a stable and reliable Wi-Fi connection is essential for an enjoyable online experience, so don’t hesitate to tackle any connectivity issues that may arise.


After exploring the common problems with the Moto E and their respective solutions, it is evident that this smartphone, although reliable and affordable, is not without its challenges. However, armed with the knowledge and troubleshooting tips provided in this article, users can overcome these issues and enjoy a seamless mobile experience.

Whether it’s dealing with battery drain, connectivity problems, or software glitches, Moto E users now have a comprehensive guide to refer to whenever they encounter a hurdle. By following the solutions outlined here, they can save time, frustration, and potentially avoid unnecessary visits to service centers.

While the Moto E may not be perfect, it still offers excellent value for its price range and delivers reliable performance. With the solutions at hand, users can fully enjoy the features and functionalities that this device has to offer without being hindered by common problems.

So, go ahead and make the most of your Moto E, knowing that you are equipped with the knowledge to tackle any issues that may arise. Stay connected, capture memories, and enjoy the convenience of your mobile phone hassle-free!


Q: My Moto E is not turning on, what should I do?
A: If your Moto E is not turning on, start by ensuring that the battery is not drained. Connect your phone to a charger and wait for a few minutes. If it still doesn’t turn on, try performing a hard reset by holding down the power button and volume down button simultaneously for about 10-15 seconds. If the issue persists, it might be a hardware problem, and you should contact customer support or visit an authorized service center.

Q: Why is my Moto E’s battery draining so quickly?
A: There are several reasons why your Moto E’s battery might be draining quickly. First, check your battery usage in the settings and see if any particular app is consuming too much power. If you find any such app, try closing it or uninstalling it. Additionally, adjust your screen brightness and disable unnecessary features like Wi-Fi, Bluetooth, and location services when not in use. Background app refresh, push email, and notifications can also drain the battery quickly, so consider reviewing and managing these settings.

Q: How can I improve the performance of my Moto E?
A: To improve the performance of your Moto E, start by clearing the cache of individual apps or perform a cache partition wipe through the recovery mode. You can also try uninstalling unnecessary apps that might be running in the background and consuming system resources. Additionally, keep your phone’s software up to date by installing any available system updates. Consider disabling or reducing animations, live wallpapers, and other visual effects to free up CPU power. Finally, if the performance issue persists, a factory reset might be necessary to start fresh.

Q: I accidentally deleted some important data on my Moto E, can I recover it?
A: If you have accidentally deleted important data on your Moto E, you can try using third-party data recovery software. Connect your phone to a computer via USB and use a reliable data recovery tool to scan your device’s storage for any recoverable files. Keep in mind that the success of data recovery depends on various factors like the duration since deletion and whether the space previously occupied by the deleted files has been overwritten. Hence, it’s important to act quickly and avoid using your phone extensively until the recovery process is complete.

Q: How do I troubleshoot sound-related issues on my Moto E?
A: If you are experiencing sound-related issues on your Moto E, start by checking the volume level and ensuring that the phone is not on silent or in vibration mode. If the sound issue persists, try restarting your phone or removing and reinserting the SIM card. Make sure that the media or call volume is not turned down or muted in the sound settings. If the problem still persists, it could be a hardware issue, such as a faulty speaker or audio jack. In such cases, it’s advisable to contact customer support or visit an authorized service center for assistance.