To change your caller ID name on Verizon Wireless, use the free Share Name ID feature for residential accounts or the paid Company Name ID for business accounts.
What is Verizon's Share Name ID?
Share Name ID is a free service for eligible Verizon Wireless customers that lets you set a custom name displayed on recipients' caller ID screens. The name can be up to 15 characters, must include a first and last name separated by a space, cannot start with a space, and must contain at least one letter. Allowed special characters are limited to apostrophe, hyphen, comma, ampersand, and the 'at' sign (@); most other special characters and your mobile number are not permitted. Share Name ID names cannot be inappropriate or offensive. Only account owners and managers can enroll in and customize Share Name ID.
Step-by-step: Change your name with the Call Filter app
To update your caller ID name using the Call Filter app, follow these steps:
- Open the Call Filter app on your Verizon Wireless device.
- Navigate to Account > Edit profile.
- Tap Edit next to the profile name field.
- Enter your preferred name (following the 15-character, first-and-last-name rule) or select Don't show a name if you prefer no name to display.
- Save your changes.
How long does it take for the change to appear?
Changes to Share Name ID typically take a few minutes but can take up to 24 hours to update across all networks. Note that Share Name ID may not display when you call customers of other carriers, or if the recipient has your number saved in their contacts. The feature is primarily visible to other Verizon customers with Caller ID, specifically Call Filter Plus and landline customers with caller ID.
How to block your caller ID for a single call
If you want to make a one-off private call, dial *67 before the 10-digit number you are calling. This will display "Restricted" to the recipient instead of your name or number.
Changing a business caller ID with Company Name ID
For Verizon Business accounts, the feature to customize caller ID is called Company Name ID. This paid service costs $1.99 per line per month. Business account administrators can set a custom name, number, and image for each line using My Business or Verizon Enterprise Center.
How to port and release phone numbers
If you need to move your number to another carrier or release it entirely, Verizon provides tools for porting and releasing phone numbers through your account management portal, ensuring a smooth transition when switching providers.
Frequently Asked Questions
Can I change my caller ID name to a business name on a residential account?
Share Name ID requires a first and last name separated by a space, so it is not designed for business names. For business name display, you need the Company Name ID feature on a business account.
Will my new caller ID name show up immediately on all calls?
No. While the change often takes effect in a few minutes, it can take up to 24 hours. Even after updating, the name may not appear when calling non-Verizon customers or if the recipient has your number saved in their contacts.
Can I use a nickname or single word as my caller ID name?
No. A single word or nickname without a space will not be accepted.
Is there a way to permanently block my caller ID name from showing?
Yes. In the Call Filter app, you can select "Don't show a name" when editing your profile. This will prevent any name from appearing on outgoing calls.
Is there a fee for changing my Caller ID name on Verizon Wireless?
No, changing your Caller ID name using Share Name ID on a residential account is free.
How do I cancel Company Name ID for my business line?
Business account administrators can remove Company Name ID through My Business or Verizon Enterprise Center by managing the add-ons for the specific line.
