To connect to Boingo Wireless, select the “Boingo Hotspot” network in your device’s Wi‑Fi settings and follow the browser-based login or terms prompt that appears. If the sign‑in page does not load automatically, open Safari, Chrome, or Firefox and visit wifilauncher.com to trigger the captive portal.
What is Boingo Wireless?
Boingo Wireless provides Wi‑Fi connectivity at hotspots worldwide, identified by the network name “Boingo Hotspot” in your device’s Wi‑Fi settings. Boingo also offers Passpoint service at Passpoint-enabled hotspots, which allows supported devices to connect automatically without logging in each time.
Getting started
Find a Boingo hotspot or a location that offers Boingo Wi‑Fi. On supported devices, you can use the Boingo Passpoint profile from passpoint.boingo.com. On Android, Passpoint works on Hotspot 2.0 capable devices running Android 6.0 or higher. On Apple devices, Passpoint works on iPhone 5 or higher, iPad 3rd generation or higher, iPad Air, all iPad mini models, and Macs running OS X Mavericks or higher.
Connecting to Boingo Wireless
Connect on iPhone and iPad
- Open Settings > Wi‑Fi and turn Wi‑Fi on.
- Tap the available network, which Boingo identifies as “Boingo Hotspot” at Boingo hotspots.
- If a captive page appears, follow the on-screen login or terms prompt.
- If nothing opens, launch Safari and, if needed, go to http://www.wifilauncher.com/ to trigger the login page.
- Select “Get Online Now” on the access page, then choose the complimentary Wi‑Fi option when offered.
Connect on Android
- Open Settings and go to Wi‑Fi or the network settings menu, then select “Boingo Hotspot”.
- Launch a browser such as Chrome or Firefox if the login page does not appear automatically.
- If the page does not load, visit http://www.wifilauncher.com/.
- For supported Android devices, Boingo Passpoint can connect automatically after the Passpoint profile is installed from passpoint.boingo.com.
Use the Boingo Wi‑Finder app or Passpoint
Boingo offers three ways to connect: through a browser, through Boingo Passpoint, or through the Boingo app/service flow. Passpoint requires a Hotspot 2.0 capable device and a Passpoint-enabled hotspot. The profile is downloaded from passpoint.boingo.com. On devices that support Passpoint, the connection happens automatically after the profile is installed, which simplifies the process of setting up wireless connections in busy locations like airports and hotels.
Troubleshooting connection problems
If the sign‑in page does not appear, open a browser and try a new website or use http://www.wifilauncher.com/. If you are connected to the wrong network, choose “Boingo Hotspot” from Wi‑Fi settings. If you still cannot connect, Boingo’s support pages direct users to customer support by email and note 24-hour support availability. You can also toggle your device’s Wi‑Fi off and back on to refresh the connection. Boingo's support page for free Wi‑Fi also says you can toggle.
Frequently Asked Questions
What is Boingo Wireless?
Boingo Wireless is a global provider of Wi‑Fi connectivity services, operating hotspots in airports, hotels, stadiums, and other public venues. The company offers flexible plans and partners with major mobile carriers to provide seamless access.
How do I connect to Boingo Wireless?
If the login page does not appear, open a browser and visit wifilauncher.com.
Can I use Boingo Wireless on multiple devices?
Yes, Boingo Wireless allows you to connect multiple devices to their network. Each device will need to go through the sign‑in process or use the Passpoint profile if supported.
Is Boingo Wireless secure?
Boingo Wireless uses encryption protocols and other security measures to protect your data while connected to their network. As with any public Wi‑Fi, it is advisable to use secure websites and apps when accessing sensitive information.
Are there any additional costs to use Boingo Wireless?
Boingo provides complimentary Wi‑Fi access in certain locations and also offers premium plans that may involve a subscription fee. The cost varies depending on the duration and level of service you choose.
Related reading: How To Connect A Wireless Access Point and How To Connect Verizon Wireless Modem.
