How To Set Up Vivint Wireless Camera

Now You Know

Setting up a Vivint wireless camera can greatly enhance the security of your home or business. These cameras are easy to install and offer advanced features that allow you to monitor your property remotely. In this article, we will guide you through the process of setting up a Vivint wireless camera, ensuring that you have a clear understanding of the steps involved. Whether you are a tech-savvy individual or a novice, this guide will provide you with the necessary instructions to get your Vivint wireless camera up and running in no time. So, let’s dive in and discover how to set up your Vivint wireless camera to safeguard your property and give yourself peace of mind.

Inside This Article

  1. Step 1: Unboxing the Vivint Wireless Camera
  2. Step 2: Connecting the Vivint Wireless Camera to Power
  3. Step 3: Downloading the Vivint App
  4. Step 4: Pairing the Vivint Wireless Camera with the App
  5. Step 5: Mounting the Vivint Wireless Camera
  6. Step 6: Adjusting Camera Settings
  7. Step 7: Testing the Vivint Wireless Camera
  8. Troubleshooting Common Issues
  9. Conclusion
  10. FAQs

Step 1: Unboxing the Vivint Wireless Camera

Setting up your Vivint wireless camera begins with unboxing the device. This exciting first step allows you to see the sleek design and advanced features of your new camera. Follow these instructions to start your setup process:

1. Carefully open the package to reveal the Vivint wireless camera. Take a moment to appreciate its modern and compact design, perfectly suited for any indoor or outdoor space.

2. Inside the box, you will find the camera itself, along with a mounting bracket, screws, and any necessary cables. Ensure that all the components are present and in good condition.

3. Take a moment to familiarize yourself with the camera and its various parts. You will notice the lens, microphone, power button, and other essential features. Understanding these elements will help you during the setup process.

4. Remove any protective coverings from the camera. These coverings are designed to keep the camera safe during transit but should be removed before installation.

5. Inspect the cables and connections for any visible damage. If you notice any issues, contact Vivint customer support for assistance.

Unboxing your Vivint wireless camera is an exciting first step towards enhancing the security of your home or business. By following these simple instructions, you can now move on to the next step of the setup process: connecting the camera to power.

Step 2: Connecting the Vivint Wireless Camera to Power

Now that you have unboxed your Vivint Wireless Camera, it’s time to connect it to power. Follow these simple steps to ensure a quick and successful setup.

  1. Locate a suitable power outlet near the intended installation area of the camera.
  2. Take the included power adapter and plug it into the power outlet.
  3. Connect the other end of the power adapter to the power input on the Vivint Wireless Camera. The power input is typically located on the back or bottom of the camera.
  4. Ensure that the power connection is secure and that there are no loose cables or connections.
  5. Make sure the power outlet is switched on and receiving power.
  6. Wait for the camera to power on. This may take a few moments.

Connecting the Vivint Wireless Camera to power is a crucial step in the setup process. Without a reliable power source, the camera will not function properly. Make sure to double-check all connections and ensure the power outlet is working correctly before proceeding to the next step.

Step 3: Downloading the Vivint App

After unboxing and connecting your Vivint Wireless Camera to power, the next step is to download the Vivint App on your smartphone or tablet. The Vivint App is available for both iOS and Android devices, making it accessible to a wide range of users.

To start the download process, open the App Store (for iOS devices) or the Google Play Store (for Android devices) on your mobile device. In the search bar, type “Vivint” and look for the official Vivint App.

Once you locate the Vivint App, tap on the “Install” or “Get” button to begin the download. Depending on your internet speed, the download process may take a few moments. Ensure that you have a stable internet connection to avoid any interruptions during the download.

Once the Vivint App is successfully downloaded to your device, tap on the app icon to launch it. You will be prompted to log in or create a new Vivint account if you haven’t done so already.

If you already have a Vivint account, enter your login credentials (username and password) and tap “Sign In.” If you don’t have an account, tap “Create Account” and follow the on-screen instructions to set up a new account.

Once you have logged in or created a new account, you will have access to the Vivint App’s features and controls. The app provides a user-friendly interface that allows you to manage and control your Vivint Wireless Camera and other Vivint home security devices.

Ensure that you grant the necessary permissions to the Vivint App, such as access to your camera, microphone, and location. These permissions are essential for the app to function properly and provide you with a seamless experience.

It’s worth noting that the Vivint App is regularly updated to introduce new features and improvements. To ensure that you always have the latest version of the app, enable automatic updates on your device or check for updates periodically in the App Store or Google Play Store.

Now that you have downloaded the Vivint App and set up your account, you are ready to move on to the next step of pairing your Vivint Wireless Camera with the app.

Step 4: Pairing the Vivint Wireless Camera with the App

After downloading the Vivint app and creating an account, it’s time to pair your Vivint wireless camera with the app. This step is crucial to enable remote access and control of your camera through your smartphone or tablet. Here’s how you can do it:

1. Open the Vivint app on your device and log in to your account. Make sure your phone or tablet is connected to the same Wi-Fi network that you plan to use for your camera.

2. On the app’s main screen, tap on the plus (+) icon or the “Add Device” button to start the pairing process.

3. The app will prompt you to select the device type you want to add. Choose “Camera” from the list of options.

4. Next, the app will guide you through a series of steps to connect your Vivint wireless camera to the app. Follow the on-screen instructions carefully.

5. Once the pairing process starts, your camera’s LED lights will begin flashing. This indicates that it is ready for pairing and searching for the app.

6. On the Vivint app, you will be prompted to enter the serial number or scan the QR code on the camera to identify it. You can usually find the serial number on the bottom or back of the camera.

7. After entering the serial number or scanning the QR code, the app will attempt to establish a connection with your camera. Be patient, as this process may take a few moments.

8. Once the connection is established, you will see a confirmation message on the app, indicating that the pairing was successful. You can now proceed to the next steps to mount and customize your Vivint wireless camera.

It’s important to note that during the pairing process, make sure your Vivint wireless camera is within range of your Wi-Fi network. Additionally, ensure that your Wi-Fi network is stable and running smoothly to avoid any potential connectivity issues.

If you encounter any problems during the pairing process, refer to the troubleshooting section or contact Vivint’s customer support for assistance. They will be able to guide you through any issues you may face and help you successfully pair your Vivint wireless camera with the app.

Step 5: Mounting the Vivint Wireless Camera

Once you have successfully completed the previous steps of unboxing, connecting, and pairing your Vivint Wireless Camera, it’s time to mount it in your desired location. Mounting the camera properly ensures optimal performance and coverage. Follow the instructions below to securely mount your Vivint Wireless Camera.

1. Select an ideal location: Consider the area you want to monitor and choose a location that provides the best view. It should have a clear line of sight and be free from obstructions that could block the camera’s field of vision.

2. Gather the necessary tools: Before you start mounting the camera, make sure you have the appropriate tools on hand. These may include a drill, screws, anchors, a screwdriver, and any other equipment specified in the Vivint Wireless Camera’s user manual.

3. Determine the mounting method: The Vivint Wireless Camera offers different mounting options, such as wall mounting, ceiling mounting, or using a camera mount. Choose the method that suits your needs and the structure of your surroundings. Ensure the mounting surface is strong and secure.

4. Mark the mounting holes: Using a pencil or marker, mark the spots where you will drill the holes for the camera mount. Make sure the marks are level and aligned correctly. This ensures that the camera will be properly positioned and will provide accurate footage.

5. Drill the holes: Use the appropriate drill bit for the type of surface you are mounting the camera on. Carefully drill the holes at the marked spots. Be cautious and follow safety protocols while drilling to avoid any accidents or damage to the wall or ceiling.

6. Insert anchors (if necessary): Depending on the mounting surface, you may need to insert anchors into the drilled holes. Anchors provide additional stability and support for the camera. Follow the instructions provided with the anchors to insert them correctly.

7. Secure the camera mount: Place the camera mount over the drilled holes and align it properly. Use screws or other fasteners to securely attach the camera mount to the wall or ceiling. Make sure it is tightly fastened to ensure the camera remains stable.

8. Attach the Vivint Wireless Camera: Once the camera mount is securely in place, carefully attach the Vivint Wireless Camera to the mount. Follow the instructions provided by Vivint to ensure proper attachment and alignment.

9. Adjust the camera angle: After mounting the camera, adjust its angle to capture the desired view. Tilt or swivel the camera to cover the desired area, and tighten any adjustment screws or knobs to lock the position in place.

10. Double-check the stability: Give the camera a gentle shake to ensure it is firmly mounted and does not wobble. Make any necessary adjustments to further secure the camera if needed.

By following these steps, you can successfully mount your Vivint Wireless Camera in your desired location. Ensure that the camera is securely attached, aligned properly, and provides the best view of the area you want to monitor.

Step 6: Adjusting Camera Settings

Once you have successfully mounted the Vivint Wireless Camera, the next step is to adjust its settings according to your preferences. Adjusting the camera settings allows you to optimize its performance and ensure it meets your specific needs. Here are the steps to adjust the camera settings:

1. Open the Vivint app on your smartphone or tablet. Ensure that your device is connected to the same Wi-Fi network as the camera.

2. Navigate to the “Settings” menu within the app. Look for the camera settings option, which may be labeled as “Camera Settings,” “Device Settings,” or a similar name.

3. Tap on the camera settings option to access the available settings for your Vivint Wireless Camera.

4. Explore the different settings options and customize them according to your preferences. Here are some key settings you may want to adjust:

  1. Video Quality: Choose the desired video quality for your camera’s live stream and recordings. Higher quality may result in increased bandwidth usage.
  2. Motion Detection: Enable or disable motion detection, which allows the camera to detect movement and trigger alerts or recordings.
  3. Notification Settings: Customize how and when you receive notifications for events detected by the camera, such as motion alerts or sound alerts.
  4. Night Vision: Adjust the sensitivity of the camera’s night vision feature, allowing you to capture clear footage even in low light conditions.
  5. Privacy Settings: Configure privacy zones to prevent the camera from recording or monitoring specific areas within its field of view.

5. Make the desired adjustments to each setting by tapping on the respective option and selecting your preferred configuration.

6. Once you have made the necessary changes, save the settings and exit the camera settings menu.

7. Finally, test the camera to ensure that the adjusted settings are functioning correctly. You can do this by triggering the motion detection feature or by viewing the camera’s live stream to verify the updated video quality.

By adjusting the camera settings, you can tailor the Vivint Wireless Camera to meet your specific requirements and enhance its performance. Take the time to explore the available settings and make the necessary adjustments to optimize your camera’s functionality.

Step 7: Testing the Vivint Wireless Camera

Once you have successfully installed the Vivint wireless camera and adjusted the necessary settings, it’s time to put it to the test. Testing the camera ensures that it is functioning properly and capturing the desired footage. Follow these steps to conduct a thorough test:

1. Check the camera’s live feed: Open the Vivint app on your smartphone or tablet and navigate to the camera’s live feed. Make sure that the camera is displaying a clear and real-time video feed. This will confirm that the camera is properly connected to the app and receiving a signal.

2. Test the motion detection feature: Move around in front of the camera’s field of view to trigger the motion detection feature. The camera should detect the motion and start recording automatically. Check the app to ensure that the recorded video is saved and accessible.

3. Verify the night vision capabilities: If your Vivint wireless camera has night vision capabilities, test them in a dark environment. Turn off the lights or wait for nightfall and check if the camera is able to capture clear video footage in low-light conditions. Adjust the camera’s night vision settings if needed.

4. Test the two-way audio feature: If your camera supports two-way audio, try speaking through the app while standing near the camera. Check if the audio is clear and if you can hear the sound coming from the camera. This feature is particularly useful for interacting with people near the camera or for monitoring your surroundings.

5. Review the recorded footage: Access the recorded footage stored in the cloud or on an SD card if applicable. Playback the videos to ensure that the camera recorded the desired events and captured high-quality footage. Check for any issues such as pixelation or audio distortion.

6. Test the camera’s alerts and notifications: Trigger the camera’s alert feature by creating a specific scenario, such as a sudden loud noise or the presence of a known person. Check if you receive timely alerts and notifications on your smartphone or tablet. Make sure the alerts are clear and provide accurate information about the detected event.

By following these testing steps, you can ensure that your Vivint wireless camera is functioning as expected and providing reliable surveillance footage. If you encounter any issues during the testing process, refer to the troubleshooting section or contact Vivint customer support for further assistance.

Troubleshooting Common Issues

While setting up and using the Vivint Wireless Camera is generally straightforward, you may encounter a few common issues along the way. Here are some troubleshooting steps to help you address these problems:

1. Poor Wi-Fi Signal: If you are experiencing a weak Wi-Fi signal, it can cause intermittent connectivity or poor video quality. Try moving your Vivint Wireless Camera closer to your Wi-Fi router or consider installing a Wi-Fi range extender to improve coverage.

2. Camera Not Connecting to the App: If you are having trouble pairing your Vivint Wireless Camera with the app, make sure you have followed the correct pairing instructions. Check if the camera and app are on the same Wi-Fi network. You may also need to reset the camera and try the pairing process again.

3. Camera Offline: If your camera shows as “offline” in the app, it may have lost connection to the Wi-Fi network. You can try reconnecting the camera by power cycling it or checking the Wi-Fi settings in the app. If the issue persists, contact Vivint customer support for further assistance.

4. Motion Detection Not Working: If the motion detection feature of your Vivint Wireless Camera is not working properly, ensure that the camera is properly positioned and there are no obstructions in its field of view. Check the motion detection settings in the app and adjust the sensitivity if needed.

5. Poor Video Quality: If you are experiencing blurry or pixelated video, it could be due to a slow internet connection or low bandwidth. Make sure your internet speed meets the minimum requirements for the camera and consider upgrading your internet plan if necessary.

6. Image Distortion or Flickering: If the live feed from your Vivint Wireless Camera is distorted or flickering, it could be a result of interference from other electronic devices or poor lighting conditions. Move any potential sources of interference away from the camera and ensure proper lighting for optimal video quality.

7. Camera Not Recording: If your Vivint Wireless Camera is not recording video footage as expected, check the recording settings in the app. Make sure the camera has sufficient storage and that you have a valid subscription plan with Vivint to access cloud storage for recorded footage.

8. Camera Not Powering On: If your Vivint Wireless Camera is not turning on or experiencing power issues, check the power source and the cable connections. Try plugging the camera into a different power outlet or use a different power adapter if available.

If you encounter any other issues or if the troubleshooting steps mentioned above do not resolve your problem, it is recommended to reach out to Vivint customer support for further assistance. They have a dedicated team of experts who can help diagnose and resolve any technical issues you may be facing with your Vivint Wireless Camera.

In conclusion, setting up the Vivint wireless camera is a straightforward process that offers peace of mind and advanced security features. Whether you are a homeowner or a business owner, the Vivint wireless camera is a reliable choice for monitoring your property. With its easy installation, smart integration capabilities, and high-quality video footage, you can keep an eye on your home or office from anywhere, at any time. The intuitive Vivint app allows for remote access and control, ensuring that you are always connected to your camera system. Moreover, with the added benefits of motion detection, two-way audio, and night vision, the Vivint wireless camera provides comprehensive surveillance coverage. So why wait? Take the necessary steps to set up your Vivint wireless camera today and enjoy the peace of mind that comes with knowing your property is secure.


1. What is a Vivint wireless camera?

A Vivint wireless camera is a security camera that operates without the need for any physical connections to a power source or network cables. It utilizes wireless technology to transmit video footage and audio signals to a central control panel or mobile device, providing a convenient and flexible way to monitor your home or business.

2. How do I set up a Vivint wireless camera?

Setting up a Vivint wireless camera is a straightforward process. Here are the general steps:

  1. Choose the location: Determine the area where you want to install the wireless camera, ensuring it provides optimal coverage of the desired surveillance area.
  2. Mount the camera: Use the provided mounting hardware to securely attach the camera to the chosen location, such as a wall or ceiling.
  3. Power up the camera: Connect the camera to a power source, either through a power adapter or batteries if applicable.
  4. Connect to the Vivint system: Follow the manufacturer’s instructions to connect the camera to your Vivint security system or mobile app.
  5. Test and adjust: Once the camera is connected, test it to ensure it is capturing the desired footage and adjust the camera angle if necessary.

3. Can I access the live footage from a Vivint wireless camera remotely?

Yes, one of the key benefits of a Vivint wireless camera is its ability to provide remote access to live footage. Through the Vivint mobile app or web interface, you can conveniently monitor the camera feed from anywhere using your smartphone, tablet, or computer. This feature enables you to stay connected and keep an eye on your property even when you are away.

4. Are Vivint wireless cameras suitable for indoor or outdoor use?

Vivint wireless cameras are designed for both indoor and outdoor use. However, it’s essential to select the appropriate model based on your specific requirements. Outdoor cameras typically have weatherproof housing to withstand various weather conditions, including rain, snow, and extreme temperatures. On the other hand, indoor cameras may be more compact and focus on capturing high-quality footage in well-lit environments. Consult the manufacturer’s specifications and recommendations to choose the right camera for your intended use.

5. How secure is the video footage captured by Vivint wireless cameras?

Vivint takes security seriously and implements various measures to ensure the privacy and integrity of your video footage. The video feed is encrypted to prevent unauthorized access, and the storage of recorded footage is securely handled by Vivint’s cloud infrastructure. Additionally, Vivint provides options for you to set up access controls and enable two-factor authentication for added protection. It’s always important to follow best practices, such as using strong, unique passwords and regularly updating your system, to maintain the security of your video footage.