To cancel Fitbit membership, open the Fitbit app and go to the Today tab, tap your profile picture, then tap Fitbit Settings > Fitbit Premium, and tap Cancel membership at the bottom. This redirects you to your phone’s app store subscription page, where you must complete the cancellation to stop recurring charges.
How to cancel your Fitbit membership
Fitbit Premium subscriptions are managed through the Fitbit app, which sends you to your phone’s app store to finalize the cancellation. Follow these steps:
- Open the Fitbit app and tap the Today tab.
- Tap your profile picture in the top-left corner.
- Tap Fitbit Settings, then tap Fitbit Premium.
- Scroll to the bottom and tap Cancel membership.
- You are taken to your phone’s app store subscription management page (Apple App Store or Google Play Store). Cancel the subscription there to stop future charges.
If you need further assistance, Fitbit support and ownership help can guide you through device-specific issues, but the cancellation path above works for all supported Fitbit devices and app versions.
Cancel a Fitbit membership bought through Google Store
If you purchased Fitbit Premium directly through the Google Store, you cannot cancel it from the Fitbit app alone. Use the Google Store subscription management page instead:
- Go to the Google Store and sign in to your account.
- Navigate to Your subscriptions.
- Select Fitbit Premium from the list.
- Under Payment method, click Cancel subscription.
- Confirm the cancellation in the pop-up window.
After confirming, your subscription will not renew, and you will retain access to premium features until the end of the current billing period.
What to do if you can't find the cancel option
If you do not see the Cancel membership button in the Fitbit app, the official documentation does not provide an alternate in-app path. The button is designed to redirect you to your phone’s app store subscription page, so check your app store subscriptions directly:
- On iPhone: Open Settings > your name > Subscriptions. Look for Fitbit Premium and tap Cancel Subscription.
- On Android: Open the Google Play Store app > Menu > Subscriptions. Find Fitbit Premium and tap Cancel.
If your subscription was bought through the Google Store, use the Your subscriptions page as described above. The Fitbit app itself does not offer a way to cancel without the app store redirect.
If you experience other issues with your device, try these troubleshooting steps:
- Poor Battery Life: Restart your device, check for firmware updates, and disable unnecessary features.
- Synchronization Problems: Enable Bluetooth, keep devices close together, restart both devices, and update the app or software.
- Inaccurate Data Tracking: Wear the device correctly, ensure consistent skin contact, and clean the sensors.
- Connection Issues: Move closer to the router, verify the Wi-Fi password, and check that the router is operating properly.
- Display Problems: Restart the device. Contact Fitbit support if the issue persists.
- Charging Problems: Check the cable connection, clean the charging contacts, and try a different USB port or adapter.
- App Glitches: Force-close the app and reinstall the app.
What happens after you cancel
After you cancel Fitbit Premium, you lose access to all premium features, including advanced sleep analysis, personalized guidance, exclusive challenges, and custom clock faces. Your basic device functionality remains intact: you can still track steps, heart rate, and basic sleep data. Your historical data stays on your account but premium insights become unavailable. You can reactivate your membership at any time by resubscribing through the same app or Google Store path.
Frequently Asked Questions
Can Fitbit Premium be cancelled in the app?
Yes. The Fitbit app provides the path Today tab > profile picture > Fitbit Settings > Fitbit Premium > Cancel membership. However, tapping Cancel membership takes you to your phone’s app store to complete the cancellation.
Does cancellation happen in the app or elsewhere after tapping Cancel membership?
Fitbit documents that tapping Cancel membership redirects you to your phone’s app store subscription management page. The actual cancellation must be finalized there, not inside the Fitbit app itself.
What if the subscription was bought through Google Store?
Use the Google Store’s Your subscriptions page. Select Fitbit Premium, then under Payment method click Cancel subscription and confirm in the pop-up window. The Fitbit app cannot cancel Google Store purchases.
Will I lose my data after canceling?
No. Your activity data remains on your Fitbit account. You simply lose access to premium features like advanced sleep scores and personalized workout guidance. Basic tracking and historical data are still viewable.
Can I reactivate Fitbit Premium after canceling?
Yes. You can resubscribe at any time through the Fitbit app or Google Store, depending on your original purchase method. Reactivation restores all premium features immediately.
Are there any fees for canceling my Fitbit membership?
No fees, cancel anytime without additional charges.
Is there a specific cancellation period for Fitbit memberships?
No, cancel anytime during subscription, effective immediately, no charge for remaining days.
