How To Change Your Age on IMVU Mobile: The Real Way

To change your age on IMVU Mobile, you cannot edit your birthdate directly inside the app on iPhone or Android. Instead, the two documented methods are filing a Help Ticket with IMVU Support or, if you are an adult, using the Change DOB tool on the IMVU website.

Can you change your age on IMVU Mobile?

IMVU does not provide an in-app menu to edit your birthdate on iPhone or Android. The two documented methods to change your age on IMVU Mobile are a Support Ticket or the website's Change DOB tool, which is available only for adults 18 and older. If you entered a minor age by mistake and are now locked out of adult features, these are the only official ways to correct it.

Method 1: File a Help Ticket from your mobile phone

You can submit a Help Ticket directly from your mobile phone to request an age correction. IMVU support may ask for your username and the reason for the age change request when you contact them. IMVU may ask you to provide a clear, legible government-issued ID that shows your date of birth. Do not send a selfie or photos of your ID unless IMVU specifically asks for them. When attaching documents through the ticket, note that IMVU can only work with attachments written in the Roman alphabet. This method works for any user who needs to correct a wrong birthdate, regardless of whether they are a minor or an adult. Community advice should be taken with caution, as it may not always be officially endorsed or guaranteed to work.

Method 2: Use the Change DOB tool on the IMVU website (adults only)

Adult users can correct their date of birth by visiting the Account Settings page on the IMVU website. Go to www.imvu.com/catalog/web_myaccount.php and click the Change DOB button. This tool is strictly limited to users who are already adults and can only set your age to 18 or older. It is not available for users who need to correct a minor age to another minor age.

What about age verification on mobile?

Age verification is different from changing your birthdate. To prove you are an adult without correcting a wrong birthdate, go to Settings > Upgrades & Subscriptions > Get Verified. This process confirms your age but does not change the birthdate on your account. If your account shows a wrong birthdate, you must use one of the two correction methods above.

Tips for a successful age correction

Use a valid and accurate birthdate when submitting your request.
Follow IMVU's Terms of Service throughout the process.
Be patient during document review; IMVU does not provide an official turnaround time for age correction requests.
Ensure any government-issued ID you submit uses the Roman alphabet, as IMVU cannot process attachments in other scripts.

If you are also interested in changing names and labels on mobile, note that those settings are handled separately from age correction and do not require the same documentation.

Frequently Asked Questions

Can I change my age directly in the IMVU app?

No. You must use a Help Ticket or the website's Change DOB tool.

What if I accidentally set a minor age but I'm an adult?

You need to file a Help Ticket and provide a government-issued ID if IMVU requests it. The Change DOB tool on the website is only for adults correcting their age to 18 or older, so if your account currently shows a minor age, the ticket method is your only option.

How long does the age correction take?

IMVU does not give a promised approval or turnaround time for age correction. The request is handled through Support and may require document review, so patience is necessary.

Can I create a new account to change my age?

Creating a new account means losing your progress, items, and friends from your current account. It may also violate IMVU's Terms of Service if done to bypass age restrictions.

Does the Change DOB tool work for users under 18?

No. The Change DOB tool on the IMVU website is exclusively for adult users and can only set your age to 18 or older. Users under 18 must file a Help Ticket for any birthdate correction.