How To Retrieve Voicemail On Consumer Cellular: Dial **86

To retrieve voicemail on Consumer Cellular, you have three primary methods: dialing **86 from your phone, holding the 1 key on some devices, or using remote retrieval from another phone. Each method connects you to your voicemail box where you can listen to, save, or delete messages.

How to retrieve voicemail on Consumer Cellular: The three primary retrieval methods

Consumer Cellular voicemail can be accessed by dialing **86 from your Consumer Cellular phone, or by holding the 1 key on some phones, then following the voice prompts. For remote retrieval, call your Consumer Cellular number from another phone, press * when the voicemail greeting begins, and enter your voicemail password. The Consumer Cellular voicemail access number may also be 1-855-621-3722.

Retrieve voicemail from your Consumer Cellular phone

To check messages directly from your Consumer Cellular handset, use one of these two methods:

Open your phone’s dialer and enter **86, then press the call button.
On some phones, press and hold the 1 key until voicemail connects.

Once connected, follow the voice prompts to listen to, save, or delete your messages.

Retrieve voicemail from another phone

If you are away from your Consumer Cellular phone, you can still access your voicemail remotely:

Call your Consumer Cellular phone number from any other phone (landline or mobile).
When the voicemail greeting starts, press the * key.
Enter your voicemail password when prompted.

This method does not use minutes from your Consumer Cellular plan.

Retrieve voicemail on a Wireless Home Phone Base

For Consumer Cellular Wireless Home Phone Base service, you have two ways to check voicemail from the base itself:

Dial 1 on a connected home phone and wait about four seconds.
Dial the 10-digit home phone number associated with the base.

For remote retrieval from another phone, call the home phone number, press * at the greeting, and enter your password.

Does checking voicemail use plan minutes?

Yes, checking voicemail from your Consumer Cellular phone uses minutes from your plan. However, checking voicemail from another phone, such as a landline or a different mobile phone, does not use your plan minutes.

Troubleshooting voicemail retrieval problems

If you cannot access your voicemail, the only documented fix is to call Consumer Cellular customer service for help. If you have forgotten your voicemail password, customer service can reset it for you; there is no self-service reset option documented. For Wireless Home Phone Base remote retrieval issues, ensure you are calling the number associated with the base, pressing * when the greeting begins, and entering your password correctly. If voicemail is not saving messages, check if voicemail box is full and delete unwanted messages. If experiencing audio issues with voicemail playback, check phone volume settings and ensure not on silent or low volume mode. If not receiving new voicemail notifications, check voicemail notification settings are enabled in phone settings.