Walmart Family Mobile plans are no-contract wireless services that run on Verizon's 5G network, designed for shoppers who want to bring their own phone or activate a new one without a long-term commitment. Understanding how walmart family mobile plans work means knowing the simple steps to get started, the coverage you can expect, and the straightforward activation process.
How Walmart family mobile plans work
Walmart Family Mobile is a prepaid, no-contract wireless service covered by Verizon’s 5G network. You can bring your own unlocked compatible phone or purchase a new one, and activate service without a credit check or long-term contract. Each line requires either a Family Mobile Service Plan Card or a Bring Your Own Phone SIM Kit, only one of those can be applied per phone.
Coverage and network: Verizon 5G
Walmart Family Mobile uses Verizon’s 5G network for its coverage. Before activating, you should perform a Family Mobile coverage check to confirm service in your area. The service is currently not available in Nebraska, Oregon, South Dakota, and the Virgin Islands.
What you need to activate a Walmart family mobile plan
To activate a line, you need the following items:
- An unlocked compatible phone for each line you want to activate.
- A Family Mobile Service Plan Card for each phone (if not bringing your own phone).
- Or a Bring Your Own Phone SIM Kit if you are using your own phone, this includes a SIM card and sometimes a Service PIN depending on where it is purchased.
Remember: only one Service Plan Card or one Bring Your Own Phone SIM Kit can be applied to each phone.
How to activate your service
You have three ways to activate your Walmart Family Mobile service:
- Text ACTIVATE to 611611 and follow the instructions.
- Activate online at MyFamilyMobile.com.
- Call 1-877-440-9758 to activate by phone.
During activation, you will need the SIM card number and the PIN from your Service Plan Card or SIM Kit.
Payment and account management
You can manage your account and make payments at a Walmart Money Center, online at MyFamilyMobile.com, or by phone at 1-877-440-9758. Detailed billing cycle rules, auto-pay settings, and other payment methods beyond these account-help channels are not publicly documented for this service.
Frequently Asked Questions
Can I bring my own unlocked phone to Walmart Family Mobile?
Yes, you can bring an unlocked compatible phone. You will need a Bring Your Own Phone SIM Kit to activate it, and the phone must be unlocked and compatible with Verizon’s network.
Can I keep my current phone number when switching to Walmart Family Mobile?
Yes, you can typically keep your current phone number through a process called porting. This is usually done during activation, and you will need your account number and PIN from your previous carrier.
Where can I purchase a Bring Your Own Phone SIM Kit?
You can buy a Bring Your Own Phone SIM Kit at a participating Walmart store, on Walmart.com, or by calling 1-877-440-9758. The kit includes a SIM card and may include a Service PIN depending on the purchase location. Purchase the Bring Your Own Phone SIM Kit by calling 1-877-440-9758.
Does Walmart Family Mobile offer Verizon and prepaid plan options?
Yes, Walmart Family Mobile is a prepaid service running on Verizon’s 5G network, giving you access to Verizon and prepaid plan options without a contract.
