To turn off subtitles on Disney Plus, start playing any movie or TV show, then tap the screen (on mobile), move your mouse (on a computer), or press a directional button on your remote or controller. Look for the Audio & Subtitles menu, often a speech bubble or settings icon, and select "Off" under the Subtitles or Closed Captioning section. This universal method works on nearly every device, and your preference saves to your Disney Plus profile for future viewing.
How to turn off subtitles on Disney Plus: the quick way
- Open the Disney Plus app and start playing a movie or TV show.
- Access the playback controls by tapping the screen, moving your mouse, or pressing a directional/OK/Enter button on your remote or controller.
- Find the Audio & Subtitles menu (look for a speech bubble icon, dialogue box icon, or settings icon).
- Select "Off" under the Subtitles or Closed Captioning section.
Turn off subtitles on mobile devices
The steps for Android phones, Android tablets, iPhones, and iPads are nearly identical. Start playing a movie or show, then tap the screen to reveal the playback controls. On Android devices, the Menu icon is specifically in the upper right corner; tap it to reach Audio & Subtitles. Under Subtitles, select "Off," then tap the X button to resume playback.
Turn off subtitles on a Mac or PC
Open your web browser, go to the Disney Plus website, and log in. Start playing a movie or TV show, then move your mouse to reveal the playback controls. Click the Menu button in the top-right corner. After selecting Off, click the white arrow in the upper-left corner to return to playback.
Turn off subtitles on TV devices
Apple TV
Launch the Disney Plus app and start streaming a movie or show. Swipe down on the remote or hold down the Center button. In the Settings menu, select the Subtitles section and choose "Off."
Roku
Open the Disney Plus app and start playing a title. Use your Roku remote to navigate to the content description page (on newer devices, press Up or Down). Select Audio & Subtitles or Options, then choose Subtitles or Closed Captioning. Alternatively, go to the Roku home screen, select Settings > Accessibility > Captions Mode, and choose "Off" to disable captions for all apps.
Amazon Fire TV
Press up on your Fire TV remote, then select the Menu icon. Note that the 1st generation Amazon Fire TV Stick does not support subtitles.
Google Chromecast
Select a movie or show in the Disney Plus app to stream through Chromecast. While content plays, tap the screen or place your mouse cursor on it. Select the Menu icon, then choose "Off" under Subtitles. Tap the X or OK button to resume.
Samsung TV
On your remote, press the Up button two times to launch the language box. Press Select, then choose "Off" under Subtitles in the Audio and Subtitles interface.
Turn off subtitles on video game consoles
PlayStation (PS4/PS5)
On your controller, access the playback controls and select the Audio & Subtitles menu or subtitles icon. Under Subtitles, select "Off." If subtitles persist, go to your console's Settings > Accessibility > Closed Captions and toggle "Display Closed Captions" off. This system-level setting can override the Disney Plus app.
Xbox (One/Series X/S)
Press the Down key on the controller's D-pad during playback to access the Audio & Subtitles menu. Select "Off" under Subtitles. If subtitles still appear, go to Settings > Accessibility > Captioning and select "Off." This system-level setting applies to all streaming apps.
Check your device's accessibility settings
If in-app settings do not turn off subtitles, your device's general accessibility settings may be overriding the Disney Plus app. For example, PlayStation consoles have a system-level "Display Closed Captions" toggle under Settings > Accessibility, and Xbox consoles have a "Captioning" setting under Accessibility. Disabling captions at the system level will stop them from appearing in Disney Plus and other streaming apps. This is a crucial troubleshooting step when subtitles refuse to turn off.
Frequently Asked Questions
Why do subtitles keep turning back on in Disney Plus?
Subtitle preferences are saved to your Disney Plus profile. If you switch profiles or use a different device, the new profile's settings may have subtitles enabled. Also, some devices' system-level accessibility settings can override the app, so check those as well.
Can I turn off subtitles for a single episode without changing my profile settings?
Yes. The steps above disable subtitles for the current playback session. However, because preferences save to your profile, the setting will apply to future titles you watch on that profile unless you change it again.
Do closed captions count toward T-Mobile streaming benefits?
No. Closed captions and subtitles are part of the video stream and do not affect data usage or streaming quality. T-Mobile streaming benefits apply to the video stream itself, not to caption settings.
Why don't I see the Audio & Subtitles menu on my device?
Make sure you have started playing a movie or show. The menu only appears during active playback. If it still doesn't appear, try updating the Disney Plus app or your device's software.
Will turning off subtitles affect other streaming apps?
Not unless you change your device's system-level accessibility settings. Turning off subtitles within the Disney Plus app only affects Disney Plus. Disabling captions in your device's general accessibility settings will affect all apps that use system caption settings.
