To find my Samsung phone, the quickest way is to go to samsungfind.samsung.com, sign in with your Samsung account, and see your phone's current or last known location on a map. This free service works instantly if your phone is turned on and connected to a network.
Before you lose your phone: essential setup
To use Samsung Find, your phone must meet a few prerequisites. It must be turned on, connected to Wi‑Fi or mobile data, and have a Samsung account registered on it. The "Allow this phone to be found" option (formerly "Remote controls") must be enabled under Settings > Security and privacy > Lost device protection. Location services must also be turned on for accurate tracking. For the best chance of recovery, enable "Offline finding" and "Send last location" in the same settings area. Samsung Find is supported on Galaxy phones and tablets running One UI 2 (Android Q OS) or later.
Locate your phone with Samsung Find
Visit the Samsung Find website (samsungfind.samsung.com) and sign in with the same Samsung account used on your lost phone. From the list of devices, select your phone to view its current or last known location on a map. You can also use the Samsung Find app on another Galaxy device or a Galaxy Watch to locate your phone. You can also use the SmartThings Find website (smartthingsfind.samsung.com) to locate your phone.
Ring your phone when it's nearby
If your phone is nearby but out of sight, use the "Ring" feature. This makes your phone play a sound at maximum volume for one minute, even if it is set to mute or vibrate. It is an immediate way to find a phone lost under a couch cushion or in a bag.
Lock your phone and protect your data
If you cannot retrieve your phone right away, you can remotely lock it. Set a new PIN, display a custom contact message on the lock screen, and suspend Samsung Pay and Samsung Pass to prevent unauthorized access to your payment methods and passwords. If your phone is lost or stolen, you can remotely lock your device and display a custom message with contact information.
Track location and offline finding
The "Track location" feature provides updates on your device's whereabouts every 15 minutes, which is useful for tracking a phone's movement over time. If your phone is not connected to the internet, "Offline finding" allows it to be detected by other nearby Galaxy devices, as long as the feature was enabled before it went missing. This expands the reach of tracking a phone location (Phone Location Tracking Methods) even when your device is offline.
Send last location before the battery dies
The "Send last location" feature automatically sends your phone's final known location to Samsung's server when the battery drops to 5% or when the device powers off. This gives you one last known position to work from before the phone goes dark.
Erase your phone as a last resort
If you believe your phone is permanently lost or stolen and you cannot risk your data falling into the wrong hands, you can remotely erase all data. This permanently deletes all content from your phone, including your Samsung account. After erasing, you will no longer be able to track the device. You can use the 'Erase' feature to wipe all data on your phone to prevent unauthorized access to personal information.
Use Google Find My Device as a backup
If you have a Google account signed in on your Samsung phone, you can use Google Find My Device as an alternative. Visit the Google Find My Device website, sign in with the same Google account, and you can ring, lock, or erase your phone. This service works on any Android phone and provides an additional layer of recovery options.
What to do if you can't find your phone
If Samsung Find and Google Find My Device cannot locate your phone, contact your mobile carrier immediately to suspend service and block the SIM card. File a police report with your phone's IMEI number. If the phone is not recovered, consider filing an insurance claim if you have device insurance. These steps help protect your identity and limit financial loss.
Frequently Asked Questions
Can I find my Samsung phone if it is turned off?
No, you cannot actively track a phone that is powered off. However, if you enabled "Send last location" before it turned off, the phone will have sent its final location to Samsung's server. If "Offline finding" was enabled, it may also be detectable by other Galaxy devices even when off.
Does Samsung Find work on older Galaxy phones?
Samsung Find requires One UI 2 (based on Android Q OS) or later. If your phone runs an older version, you may need to use Google Find My Device instead. Check your phone's software version under Settings > About phone > Software information.
What is the difference between Samsung Find and SmartThings Find?
Samsung Find and SmartThings Find are the same service under different names. The service previously known as "Find My Mobile" is now integrated into or rebranded as SmartThings Find and Samsung Find. Both use the same Samsung account and offer the same features.
Can I locate my Samsung phone using another Samsung device?
Yes. You can use the Samsung Find app on another Galaxy phone, tablet, or a Galaxy Watch. Sign in with the same Samsung account and select your lost device from the list to view its location, ring it, or lock it.
Will erasing my phone stop all tracking?
Yes. Remotely erasing your phone permanently deletes all data, including your Samsung account. This means Samsung Find and SmartThings Find will no longer be able to track the device. Only use this option as a last resort.
For the wider topic, see tracking a phone location.
