To add minutes to your Straight Talk phone, you refill your unlimited service plan rather than buying a bucket of talk time. You can add service online through your account, through the My Straight Talk app, by texting a keyword to 611611, with a Service Plan Card from a retailer, or by calling customer support.
Refill your Straight Talk service online
Log into My Account on StraightTalk.com. Go to the Refill tab and select Refill Your Account. You can enter a 15-digit Service PIN from a purchased card or pay directly with a credit or debit card. Once the payment is processed, your plan renews immediately. Extended plans range from 3 to 12 months and often provide additional savings compared to 30-day plans.
Add minutes with the My Straight Talk app
- Download the My Straight Talk app from the App Store or Google Play Store.
- Log in to your account.
- Tap Add Airtime or Refill.
- Choose a service plan that fits your needs.
- Complete the payment with a card or a Service PIN.
The app gives you a quick way to manage your account and add service from your phone without needing a computer.
Refill by text message
To add airtime using a Service PIN you already have, text the word ADD to 611611. To purchase a new service plan or data add-on directly from your phone, text the word BUY to 611611. Follow the prompts to complete the transaction.
Use a Straight Talk Service Plan card from a retailer
You can buy a Straight Talk Service Plan card at Walmart, Dollar General, CVS, or Walgreens. Scratch off the back to reveal the 15-digit Service PIN. Redeem the PIN online through My Account, in the My Straight Talk app, or by texting ADD to 611611. If you run out of service before your 30 days are complete, you can add another Service Card to refill your account. The benefits on the card expire 180 days after your last use or 30 days after your service is suspended, whichever comes first.
Call Straight Talk customer service to refill
Dial 1-877-430-2355. When the representative answers, provide your phone number and payment details. They will process the refill and add the service plan to your account. This option works well if you prefer speaking to someone or do not have internet access.
Set up Auto-Refill for automatic payments
To avoid running out of service each month, enroll in Auto-Refill. Log into My Account on StraightTalk.com, go to the Refill tab, and select Enroll in Auto-Refill. Your chosen plan will renew automatically each month using the payment method you provide.
Frequently Asked Questions
Can I transfer unused service from one Straight Talk phone to another?
Yes, you can transfer unused service to another Straight Talk phone. Contact Straight Talk customer service at 1-877-430-2355 and provide the details for both phones. They will move the remaining balance to the new device.
What should I do if my refill does not go through?
First, double-check that you entered the correct 15-digit Service PIN or payment information. If the problem continues, call Straight Talk customer service at 1-877-430-2355. A representative can troubleshoot the issue and complete the refill.
Do Straight Talk plans still use per-minute billing?
No. Straight Talk service plans include unlimited talk, text, and data. The term "adding minutes" is commonly used, but you are actually refilling your monthly plan rather than buying a set number of minutes.
How do I get a SIM card from Straight Talk?
If you need a new SIM card for a phone you are bringing to Straight Talk, you can purchase a Straight Talk SIM kit from retailers like Walmart or directly from the Straight Talk website. The kit includes a SIM card and instructions for activation.
How do I switch my Straight Talk number to a new phone?
To switch your Straight Talk number to a new phone, you will need to get a SIM card from Straight Talk that fits the new device. Then log into My Account or use the My Straight Talk app to activate the new phone with your existing number.
How do I change Straight Talk phone number online?
You can change Straight Talk phone number online by logging into My Account on StraightTalk.com and navigating to the account settings. Look for the option to change or update your phone number and follow the on-screen instructions.
