To activate Total Wireless, start at the carrier’s activation page with your phone connected to Wi‑Fi, fully charged, and running the latest iOS or Android update. Whether you bought a Total Wireless phone or brought your own, the fastest path is to activate total wireless online, by text, or by calling customer care.
Before you activate total wireless: prerequisites
Total Wireless documents these prerequisites before activating phones and SIM cards on any carrier: connect the phone to Wi‑Fi, fully charge the battery, and make sure the phone has the latest iOS or Android update. For eSIM activation, have the phone’s Digital SIM IMEI ready (an iPhone 16 can use either the Digital SIM IMEI or IMEI2), plus a battery charged to at least 50% and a data connection through Wi‑Fi or cellular. For replacement devices, Total Wireless directs customers to the Quick Start Guide that arrived with the device rather than giving a separate universal activation path. Total Wireless activation PIN is on the activation card that came with your phone or SIM kit.
How to activate total wireless online
The main activation page is Total Wireless’s “Activate Your Total Wireless Device.” Its BYOP entry points direct you to select eSIM or have a SIM kit sent. For a new account with your own phone, go to the Bring Your Own Device page, enter the Device ID, tap “Check Device,” then follow the on-screen device-type and operating-system instructions. If you already have a Total Wireless account and want to add a device, go to the “Activate, Switch or Bring Your Own Device” page in My Total Wireless, tap “Activate a Device on an Existing Line,” then choose the line if you have multiple lines on the account. BYOP requires a compatible or unlocked smartphone, and you must activate the device within 60 days of purchasing the SIM kit. BYOP activation may require a 30-day service plan card for activation. You can purchase a Total Wireless plan from retail stores such as Walmart, Best Buy, or Target. Total Wireless offers monthly, 90-day, or annual plans.
Activate total wireless by text or phone
For automated activation, text ACTIVATE to 611611 and follow the instructions. If you need guided support, call Total Wireless customer care at 1-866-663-3633.
Frequently Asked Questions
Can I keep my current number when I activate Total Wireless?
Yes. During activation you can choose to transfer your existing number from your current carrier. You will need your account number and PIN from that carrier to complete the port.
What should I do if activation fails?
First, double‑check that your phone is compatible and unlocked, that you entered the correct IMEI or Digital SIM IMEI, and that you have a data connection. If the issue continues, restart your phone and try again, or call 1-866-663-3633 for help.
Where do I find my phone’s IMEI?
On most phones, dial *#06# to see the IMEI on screen. You can also find it in Settings under “About Phone” or “General,” or on the original box or under the battery if it is removable.
